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Service Manager Jobs in Nebraska (NOW HIRING)

AC Nelsen RV

Service Manager

Omaha, NE · On-site

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

AC Nelsen RV

Service Manager

Omaha, NE · On-site

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

AC Nelsen Enterprises Inc

Service Manager

Omaha, NE · On-site

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

AC Nelsen RV

Service Manager

Omaha, NE · On-site

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

AC Nelsen Enterprises Inc

Service Manager

Omaha, NE

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

AC Nelsen RV

Service Manager

Omaha, NE · On-site

Service Manager We are currently searching for a Service Manager in our fast-paced service department. The service manager would be responsible for the overall operation of the shop, including ...

Orkin LLC

Service Manager

Omaha, NE · On-site

$70K/yr

When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests. Our Service Manager is a "pro" at ...

Texas Roadhouse

Service Manager

Papillion, NE · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bish's RV

Service Manager

Roca, NE · On-site

$80K - $130K/yr

The Service Manager will be responsible for leading and growing the service department through continuous improvement and innovation to support Bish's RV's goal of transforming the RV Service ...

Texas Roadhouse

Service Manager

Omaha, NE · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

BINSWANGER ENTERPRISES LLC

Service Manager

Lincoln, NE · On-site

The City Service Manager is primarily responsible for the following duties: Sales * Maintain branch key accounts, ensure that invoicing procedures unique to those accounts are followed. * Ensure that ...

Orkin

Service Manager

Omaha, NE

$70K/yr

When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests. Our Service Manager is a "pro" at ...

Texas Roadhouse

Service Manager

Omaha, NE · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Papillion, NE · On-site

$5.25K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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Service Manager information

See Nebraska salary details

$31.5K

$66.7K

$113K

How much do service manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service manager in Nebraska is $66,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

More about Service Manager jobs
What are the most commonly searched types of Service jobs in Nebraska? The most popular types of Service jobs in Nebraska are:
What are popular job titles related to Service Manager jobs in Nebraska? For Service Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Nebraska look for? The top searched job categories for Service Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Service Manager jobs? Cities in Nebraska with the most Service Manager job openings:
Service Manager jobs near you

Service Manager

Grand Island Motor Company

Grand Island, NE • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

Grand Island Motor Company – Grand Island, NE

GM Certified Service Department (Chevrolet/GMC/Cadillac)

Grand Island Motor Company is seeking an experienced and motivated Service Manager to lead our General Motors service department. This role is responsible for overseeing daily operations, driving service revenue, ensuring exceptional customer satisfaction, and developing a high-performing team of technicians and advisors.

We are looking for a leader who understands dealership operations, values a strong team culture, and is committed to delivering a top-tier ownership experience for our customers.

Key Responsibilities

  • Oversee all aspects of the GM service department, including scheduling, workflow, and daily operations
  • Lead, coach, and develop service advisors, technicians, and support staff
  • Monitor and improve key performance indicators (KPIs) such as labor sales, effective labor rate, gross profit, and customer satisfaction (CSI)
  • Ensure efficient dispatching and shop productivity while maintaining quality standards
  • Handle escalated customer concerns and ensure timely, professional resolution
  • Maintain compliance with General Motors policies, warranty procedures, and dealership standards
  • Collaborate with parts and sales departments to ensure seamless operations and communication
  • Manage departmental expenses, forecasting, and budgeting
  • Recruit, hire, and retain top talent within the service department
  • Maintain a clean, organized, and safe work environment

Qualifications

  • Previous experience as a Service Manager or Assistant Service Manager in a dealership setting (GM experience preferred)
  • Strong leadership and team-building skills
  • Proven track record of improving service department performance and profitability
  • Excellent communication and customer service skills
  • Ability to analyze reports and use data to drive decisions
  • Strong organizational and problem-solving abilities
  • Familiarity with dealership management systems
  • Valid driver’s license with acceptable driving record

What Success Looks Like

  • A well-organized, efficient shop with strong technician productivity
  • High customer satisfaction scores and repeat business
  • A positive, accountable team culture
  • Consistent growth in service revenue and profitability

Benefits

  • Medical and Dental
  • Vision Insurance
  • Life Insurance
  • 401K Plan
  • Paid Training
  • Employee discounts on products and services

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