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Senior Support Engineer Jobs in Tennessee (NOW HIRING)

Thompson Engineering

Senior CMT Engineer

Knoxville, TN · On-site

$105 - $145/hr

The Senior CMT Engineer will be responsible for growing Thompson Engineering's Construction ... Support strategic growth initiatives by expanding Thompson Engineering's CMT services throughout ...

BNH

Senior Balance Engineer

Arnold Air Force Base, TN · On-site

$118K - $157K/yr

Engineering & Tech Support Position Type: Regular, Full-Time Pay Type: Exempt Grade (provided by HR ... The Senior Balance Engineer will work as a member of an integrated team responsible for operating ...

BNH

Senior Balance Engineer

Arnold Air Force Base, TN

$118K - $157K/yr

Engineering & Tech Support Position Type: Regular, Full-Time Pay Type: Exempt Grade (provided by HR ... The Senior Balance Engineer will work as a member of an integrated team responsible for operating ...

PrideStaff

Senior Engineering Technician

Knoxville, TN · On-site

$64K - $76K/yr

This position supports product development, design modifications, and manufacturing release activities by translating engineering requirements into accurate design outputs. The Senior Engineering ...

BNH

Senior Balance Engineer

Arnold Air Force Base, TN

$118K - $157K/yr

Engineering & Tech Support Position Type: Regular, Full-Time Pay Type: Exempt Grade (provided by HR ... The Senior Balance Engineer will work as a member of an integrated team responsible for operating ...

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Senior Support Engineer information

See Tennessee salary details

$20.4K

$93.7K

$144.3K

How much do senior support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior support engineer in Tennessee is $93,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $113,000.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Tennessee?

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What job categories do people searching Senior Support Engineer jobs in Tennessee look for?

The top searched job categories for Senior Support Engineer jobs in Tennessee are:

What cities in Tennessee are hiring for Senior Support Engineer jobs?

Cities in Tennessee with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in TN?

For Senior Support Engineer jobs in TN, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $93,724 per year, or $45.1 per hour.

Senior Geotechnical Engineer

Accura Engineering & Consulting Services, Inc.

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Job Title: Senior Geotechnical Engineer
***Work Location: Atlanta, GA ***
Salary: Based on experience and will be discussed with manager in interview
Position Overview:
The Senior Geotechnical Engineer provides technical leadership for geotechnical engineering projects ranging from routine to complex, with responsibility for safety, quality, project execution, and client satisfaction. This role supports project delivery through design leadership, construction-phase support, mentoring staff, and contributing to business development efforts.
Duties/Responsibilities:
  • Provide senior-level technical leadership and engineering judgment for geotechnical projects, including conceptual design, investigative approaches, and engineering recommendations.
  • Plan, schedule, and oversee subsurface investigations and engineering analyses involving foundations, earth retention systems, slope stability, settlement, pavements, and ground improvement.
  • Lead safety efforts by modeling safe work practices, promoting pre-task planning, and ensuring compliance with company and regulatory safety requirements.
  • Ensure consistent quality standards across project delivery and proposals through continuous quality monitoring, technical reviews, and adherence to established procedures.
  • Review and approve geotechnical reports, analyses, and recommendations, including projects requiring complex or innovative investigation techniques.
  • Coordinate closely with civil, structural, and construction teams to integrate geotechnical solutions into overall project designs.
  • Provide construction-phase support, including field observations, troubleshooting, and resolution of geotechnical issues.
  • Supervise and mentor junior engineers and technical staff, supporting professional development and technical training initiatives.
  • Identify project-related risks and apply company risk management policies to protect project outcomes and business interests.
  • Support and contribute to marketing, proposal development, sales efforts, and client relationship management.
  • Serve as an Authorized Project Reviewer, providing independent technical and quality oversight as required.
Education/Experience:
  • Bachelor’s degree in Geotechnical Engineering, Civil Engineering, or a related field.
  • 5+ years of experience in geotechnical engineering, including responsibility for complex or multidiscipline projects.
  • Professional Engineer (PE) license required (GA registration preferred)
  • Demonstrated experience with geotechnical investigations, engineering analysis, report preparation, and construction support.
  • Knowledge of applicable industry standards and regulations (ASTM, AASHTO, DOT, ASCE, OSHA).
  • Proven ability to manage multiple projects, mentor staff, and communicate effectively with clients and project teams.
  • Excellent technical report writing and communication skills.
  • Valid driver’s license with acceptable driving record required.
Benefits:
  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and advancement.
  • A collaborative and inclusive work environment.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. www.dhs.gov/everify

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