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Senior Support Engineer Jobs in Kentucky (NOW HIRING)

Senior Structural Engineer

Louisville, KY ยท On-site

$96K - $130K/yr

Are you ready to work for a firm that supports you and helps you grow? Do you want to feel appreciated and part of a team? JQOL is looking for you. Apply today at www.jqolusa.com/careers.

Senior Industrial Engineer

Louisville, KY ยท On-site

$41 - $56.25/hr

Senior Industrial Engineer Build a Career That Matters with One of the World's Most Respected ... Michelin's purpose is to support everyone's right to move freely to find their better way forward.

Senior Industrial Engineer

Louisville, KY ยท On-site

$41 - $56.25/hr

Senior Industrial Engineer Build a Career That Matters with One of the World's Most Respected ... Michelin's purpose is to support everyone's right to move freely to find their better way forward.

Senior Geotechnical Engineer Requisition Number: 2026-1360-01 Are you a Geotechnical professional ... Partner with clients, contractors, and internal teams to support successful project execution while ...

Senior Geotechnical Engineer Requisition Number: 2026-1360-01Are you a Geotechnical professional ... Partner with clients, contractors, and internal teams to support successful project execution while ...

Senior Geotechnical Engineer Requisition Number: 2026-1360-01 Are you a Geotechnical professional ... Partner with clients, contractors, and internal teams to support successful project execution while ...

Senior Civil Project Engineer JQOL is seeking a Senior Civil Project Engineer to support and lead civil engineering design efforts across Indiana and Kentucky. We are looking for a dynamic and driven ...

Senior Geotechnical Engineer Requisition Number: 2026-1360-01 Are you a Geotechnical professional ... Partner with clients, contractors, and internal teams to support successful project execution while ...

Senior Civil Project Engineer JQOL is seeking a Senior Civil Project Engineer to support and lead civil engineering design efforts across Indiana and Kentucky. We are looking for a dynamic and driven ...

Senior Civil Project Engineer JQOL is seeking a Senior Civil Project Engineer to support and lead civil engineering design efforts across Indiana and Kentucky. We are looking for a dynamic and driven ...

Senior Transportation Engineer

Glasgow, KY ยท On-site

$140K - $160K/yr

... Senior Transportation Engineer for our Transportation division. You will serve as an integral ... supporting client communication, and ensuring quality deliverables across all phases of work. You ...

Senior Transportation Engineer

Glasgow, KY ยท On-site

$140K - $160K/yr

... Senior Transportation Engineer for our Transportation division. You will serve as an integral ... supporting client communication, and ensuring quality deliverables across all phases of work. You ...

Senior Transportation Engineer

Lexington, KY ยท On-site

$140K - $160K/yr

... Senior Transportation Engineer for our Transportation division. You will serve as an integral ... supporting client communication, and ensuring quality deliverables across all phases of work. You ...

Senior Transportation Engineer

Owensboro, KY ยท On-site

$140K - $160K/yr

... Senior Transportation Engineer for our Transportation division. You will serve as an integral ... supporting client communication, and ensuring quality deliverables across all phases of work. You ...

Senior Transportation Engineer

Louisville, KY ยท On-site

$140K - $160K/yr

... Senior Transportation Engineer for our Transportation division. You will serve as an integral ... supporting client communication, and ensuring quality deliverables across all phases of work. You ...

Showing results 41-60

Senior Support Engineer information

See Kentucky salary details

$19.5K

$89.7K

$138.1K

How much do senior support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior support engineer in Kentucky is $89,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,100.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Kentucky?

For Senior Support Engineer jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Kentucky look for?

The top searched job categories for Senior Support Engineer jobs in Kentucky are:

What cities in Kentucky are hiring for Senior Support Engineer jobs?

Cities in Kentucky with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,687 per year, or $43.1 per hour.

Senior Structural Engineer

JQOL

Louisville, KY โ€ข On-site

$96K - $130K/yr

Full-time

Re-posted 27 days ago


Job description

Senior Structural Project Engineer - Louisville OfficeAre you looking to be a part of a growing, dedicated, and diverse team? Do you enjoy the chance to make a positive impact on the world around you? Do you want to take the next step in your career and have a path to a leadership role?We are looking for a Senior Structural Engineer that has a BS in Civil or Structural Engineering. You must be a registered Profession Engineer (PE) in the Commonwealth of Kentucky (Other states are a plus). Another requirement is to be experienced in working with Revit and BIM 360 on Architecturally driven projects. You will need to be able to lead a design team on projects to successfully deliver structural engineering construction documents, so being able to work with a team is a must. You will need the ability to delegate and manage tasks assigned to other team members. Excellent written and communication skills and strong planning and organizational skills with the ability to work under pressure on multiple project deadlines is also a must. You should possess excellent attention to detailing complex building components and a strong understanding of various building components and systems of various materials. You must have experience with client communication, and retention and a willingness to grow.Why join our team?Unlimited growth potentialStrong industry leaderFlexible work scheduleYou will make an impactWe have cool work already lined upWe offer an excellent balance between your personal and professional lives. Flexibility is respected and team members will always step up to help each other out. We offer an independent working environment where you will be allowed to learn and grow and given guidance along the way.A day in the life of a Structural EngineerEvery day, you will progress the various projects that you manage in different ways. Sometimes it requires design on your part, reviewing the work of another engineer, doing research to understand a unique condition more thoroughly, coordinating with the project architect/other consulting engineer/contractor. Your fellow project managers and team lead will be willing to provide advice on how to approach a design or talk through a new challenge. You will also work with our staff engineers daily by delegating tasks, design or drafting depending on experience level. It also involves developing the staff engineers on the technical design side and helping them understand how other disciplines impact structural design. You will provide feedback as often as possible to help others grow.Other responsibilities include:Review construction drawings, specifications, and cost estimates.Assist with the preparation of detailed engineering reports and supporting documents.Resolve technical issues and interface with other engineering disciplines.Are you ready to work for a firm that supports you and helps you grow? Do you want to feel appreciated and part of a team? JQOL is looking for you. Apply today at www.jqolusa.com/careers. 


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About JQOL

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

1 - 10 Employees

Headquarters location

Indianapolis, IN, US

Year founded

2019