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It Support Engineer Jobs in Kentucky (NOW HIRING)

Nityo Infotech

IT Support Specialist

Florence, KY

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss ... Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested ... Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when ...

People Plus, Inc.

Entry Level IT Support

Paducah, KY

$15/hr

Now Hiring: Entry-Level IT Support People Plus is looking for an Entry-Level IT Support candidate to assist a Support Specialist and provide basic technical support. This is a great opportunity for ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Bachelor's / Master's Degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or related field. * 5 to 10 years of experience in IT Technical Support ...

Dana

IT Field Support Analyst

Danville, KY · On-site

Provide support for engineering applications (e.g., AutoCAD and related tools). * Assist with ... Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent ...

Advanced Business Solutions

IT Support Technician

Louisville, KY · On-site

$20.75 - $28.25/hr

The IT Support Technician will provide technical support, troubleshoot client issues, and ensure high-quality service delivery to a diverse client base. Responsibilities : • Act as escalation point ...

Terrestris LLC

IT Support Specialist (Tester)

Florence, KY · On-site

$65K - $75K/yr

What does a typical day look like for a IT Support Specialist (Tester) Engineer ? You will: * Execute structured validation and testing within the enterprise endpoint test environment. * Support the ...

Pomeroy Technologies

IT Support Technician

Danville, KY · On-site

$17.75 - $24.25/hr

Experience supporting Engineering software (AutoCAD, Mechanical Desktop, etc.) Language Skills ... Ability to effectively relate technical information to non-technical users * Effective team player

Systems Solutions

IT Support Technician

Paducah, KY · On-site

$20 - $30/hr

We currently have an opening for an IT Support Specialist. There are two possible workplace locations for this position. Candidates will be considered to fill a position based in Systems Solutions ...

Systems Solutions

IT Support Technician

Paducah, KY · On-site

$20 - $30/hr

We currently have an opening for an IT Support Specialist. There are two possible workplace locations for this position. Candidates will be considered to fill a position based in Systems Solutions ...

New

Quantam

IT Support Specialist

Flemingsburg, KY · On-site

Provide desktop support and troubleshoot software issues to ensure smooth IT operations. * Demonstrate excellent customer service by addressing inquiries and resolving technical problems promptly.

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All JobsIt Support Engineer JobsIt Support Engineer Jobs in Kentucky

It Support Engineer information

See Kentucky salary details

$28.2K

$57.2K

$92.5K

How much do it support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it support engineer in Kentucky is $57,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $66,000.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Support Engineer jobs in Kentucky?

For It Support Engineer jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Kentucky look for?

The top searched job categories for It Support Engineer jobs in Kentucky are:

What cities in Kentucky are hiring for It Support Engineer jobs?

Cities in Kentucky with the most It Support Engineer job openings:

What are popular job titles related to It Support Engineer jobs in KY?

For It Support Engineer jobs in KY, the most frequently searched job titles are:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,210 per year, or $27.5 per hour.

IT Support Specialist

Nityo Infotech

Florence, KY

Full-time

Re-posted 28 days ago

Job description

Job Description

Hiring!! IT Application Support Specialist 
Below is the detailed job description. If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com

Job Title: IT Application Support Specialist
Location: Remote  (Florence, KY). Should be willing to travel to client location as needed.
Duration: Fulltime

 Job Description:
IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team.
Responsibilities:

  • Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (including web and mobile apps)
  • Provide input to design requirements associated with client platform future roadmap
  • Provide user guidance for client designated mobile/web applications as requested
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software to the client Apps.
  • Perform functional testing and documentation to support the readiness of new solutions
  • Provide basic troubleshooting and problem resolution proficiencies in the following:
  • Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc.
  • Mobile Device Software Operating Systems from multiple vendors such as iOS & Android
  • Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)
  • Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems.
  • Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures.
  • Update & Create knowledge base and work instruction documentation
  • Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required.

Qualifications:   

  • Minimum of 1 to 3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field or relative experience
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
  • Knowledge about the Application Development Lifecycle is a plus

Amrutha Duddula
Sr Talent Acquisition Specialist
Nityo Infotech Corporation
Phone: 732-203-7434
Email: amrutha.duddula AT nityo.com
www.nityo.com
www.linkedin.com/in/amruthad/
 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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