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Senior Support Engineer Jobs in Kentucky (NOW HIRING)

GE Appliances

Senior Design Engineer (P3)

Louisville, KY · On-site

$100K - $137K/yr

The Senior Design Engineer will apply strong engineering fundamentals, analytical methods, hands-on ... Support development and execution of technology roadmaps for critical structural technologies that ...

Panoston

Senior Design Engineer

Bowling Green, KY · On-site

Now Hiring: SENIOR DESIGN ENGINEER We are seeking a highly skilled and motivated Senior Design ... Support Manufacturing and Industrial Engineering teams with process improvements, tooling, fixtures ...

GE Appliances

Senior AI Engineer

Louisville, KY · On-site

$117K - $155K/yr

The Senior AI Engineer will work closely with senior engineers and architects to deliver production ... Develop, test, andmaintainbackend services supporting AI agent execution, orchestration, and tool ...

Prolim Global

Sr. OT Network Engineer

Georgetown, KY · On-site

$93K - $128K/yr

Sr. OT Network Engineer Multiple work Locations: San Antonio, Texas Princeton, Indiana Liberty ... Support for plant-floor, automation, and edge-connected systems * Industrial network connectivity ...

JQOL

Senior Structural Engineer

Louisville, KY · On-site

$96K - $130K/yr

Senior Structural Project Engineer - Louisville Office Are you looking to be a part of a growing ... Are you ready to work for a firm that supports you and helps you grow? Do you want to feel ...

JQOL

Senior Structural Engineer

Louisville, KY · On-site

$96K - $130K/yr

Senior Structural Project Engineer - Louisville Office Are you looking to be a part of a growing ... Are you ready to work for a firm that supports you and helps you grow? Do you want to feel ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Kentucky

Senior Support Engineer information

See Kentucky salary details

$19.5K

$89.7K

$138.1K

How much do senior support engineer jobs pay per year?

As of Sep 1, 2026, the average yearly pay for senior support engineer in Kentucky is $89,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,100.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Kentucky?

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What job categories do people searching Senior Support Engineer jobs in Kentucky look for?

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Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,687 per year, or $43.1 per hour.

Senior Dam Safety Engineer

Schnabel Engineering

Lexington, KY • On-site

$135K - $215K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Schnabel is an employee-owned, professional engineering and consulting firm that focuses on solving problems related to the earth and environment through specialization in geotechnical, geostructural, tunnel, and dam engineering. Schnabel's high standards for quality, business ethics, and concern for the communities in which we live are a vital part of who we are. Schnabel is an ENR Top 500 Design Firm with 700+ employees in 32 offices throughout the United States.
Recognized by CE News as one of the Best Engineering Firms to Work for, Schnabel provides employees with a competitive benefits package including maternity leave, tuition reimbursement for continuing education, health, dental, life and disability insurance and a wellness program. As an employee-owned company, through the Employee Stock Ownership Plan, Schnabel employees directly benefit from the success of our growing firm.
Benefit options include:
  • Medical insurance
  • Dental insurance
  • Flexible spending accounts
  • Employee life & ADD insurance (100% company-paid)
  • Short-term disability (100% company-paid)
  • Long-term disability
  • Supplemental life insurance
  • 401(k) and profit-sharing plan
  • Employee stock ownership plan (ESOP)
  • Bonus program
  • Paid time off
  • 9 Paid Holidays
  • Wellness program
  • Professional development and tuition reimbursement

Job Description:
Are you looking for interesting and meaningful work, a fun and flexible atmosphere, and opportunities to learn, grow, and excel? If so, then welcome to Schnabel! We approach problems with creativity and innovation. The Lexington, KY office is seeking a Senior Dam Safety Engineer to join our growing practice. We are looking for a motivated candidate with attention to detail, a passion to continue to develop as a professional, and a desire to be part of a strong team.
Job Responsibilities:
Candidate will serve as a Senior Dam Safety Engineer. Major focus areas for the role include:
  • Manage, execute, and provide technical support, in a team setting and on a variety of challenging interdisciplinary infrastructure projects.
  • Responsibilities may include planning and managing geotechnical and geologic subsurface explorations, reviewing boring logs, evaluating instrumentation and monitoring data, assigning project-specific soil and rock laboratory testing, conducting engineering analyses and design related to geotechnical, hydrologic and hydraulic, and/or structural aspects of dam safety projects, foundation design, fill placement/ground modification, concrete and embankment dam design, seepage evaluations, slope stability analyses, and seismic analyses.
  • Preparation and review of engineering reports, technical documents, and presentations, for a variety of applications, projects, and clients.
  • Communicate with clients and regulators, establish goals and objectives for project teams, and schedule and coordinate resources, to deliver projects on time, within budget, and to the quality expectations of the client.
  • Manage and mentor junior engineers, commensurate with experience level.
  • Periodic travel will be required.
  • Contribute to maintaining and developing Schnabel's strong brand in the geotechnical and water markets through thought leadership embodied in published papers, white papers, and participation at recognized conferences and workshops.

Required Skills/Experience:
  • Bachelor's Degree (Master's Degree preferred) in Civil Engineering or related fields.
  • 15+ years of experience in the dam safety engineering field.
  • Licensed Professional Engineer
  • Relevant expertise with dams and water impounding structures, cofferdams, and other hydraulic structures, including but not limited to seepage, static and seismic stability analysis, liquefaction analysis, deformation analysis, and foundation and settlement analysis.
  • Organized, self-starter with a strong entrepreneurial and team spirit.
  • Excellent English technical verbal and written communication skills.
  • Must be able to occasionally travel to project sites, both local and remote, and be able to lift heavy loads (up to 25 pounds).

Other Requirements:
  • Ability to pass a background check which may include criminal history, motor vehicle record, and credit check
  • Ability to pass a pre-employment screening

The compensation range for this position is between $135,000 to $215,000. Compensation for this position may vary based on geographic location and other factors. We remain committed to providing competitive and equitable compensation to all employees, regardless of their location.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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