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Senior Support Engineer Jobs in Arizona (NOW HIRING)

ASM

Engineer II, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...

PDF Solutions

Senior Field Support Engineer

Phoenix, AZ · On-site

$70K - $110K/yr

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

PDF Solutions

Senior Field Support Engineer

Phoenix, AZ · On-site

$70K - $110K/yr

Role Summary PDF is seeking an experienced Field Service Engineer to provide client support for PDF's advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... senior team members • Assist with design of desktop application • Assist with design of ... IT/Desktop Support field. Proficient with all Windows operating systems • Must have at least ...

Orbotech

Customer Support Engineer

Chandler, AZ · On-site

$23.71 - $40.29/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

KLA Corporation

Customer Support Engineer

Chandler, AZ · On-site

$23.71 - $40.29/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

KLA Corporation

Customer Support Engineer

Chandler, AZ · On-site

$23.71 - $40.29/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

Kla

Customer Support Engineer

Chandler, AZ · On-site

$23.71 - $40.29/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

Kla

Customer Support Engineer - SFS/Circl

Phoenix, AZ

$27.46 - $46.69/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Arizona

Senior Support Engineer information

See Arizona salary details

$21K

$96.2K

$148.2K

How much do senior support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for senior support engineer in Arizona is $96,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $116,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Arizona? For Senior Support Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Arizona look for? The top searched job categories for Senior Support Engineer jobs in Arizona are:
What cities in Arizona are hiring for Senior Support Engineer jobs? Cities in Arizona with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in AZ? For Senior Support Engineer jobs in AZ, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,230 per year, or $46.3 per hour.

Engineer II, Global Product Support

ASM

Phoenix, AZ • On-site

Full-time

Re-posted 26 days ago

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Be the Expert Others Rely On-Advance EPI Technology at ASM
Global Product Support Engineer
At ASM, our technology enables the world's most advanced semiconductor manufacturing-and when the challenges are toughest, our experts step in. We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide.
In this role, you'll serve as the go-to technical authority, supporting advanced EPI systems when issues demand deep expertise beyond first-line support. Your work will directly impact tool performance, customer confidence, and ASM's reputation for technical excellence.
What You'll Do
As a Global Product Support Engineer, you'll operate at the highest technical level, combining hands-on problem solving with global collaboration:
  • Provide advanced technical support for complex electro-mechanical equipment and sophisticated software systems
  • Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams
  • Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure
  • Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement
  • Support customer installations and deliver technical training when deeper expertise is required
  • Engage directly with customers to resolve highly technical issues and ensure optimal system performance
  • Travel globally (up to 50%) to support field operations, customer sites, and critical escalations

What We're Looking For
You bring strong semiconductor experience, technical depth, and the confidence to lead in high-stakes situations:
  • Proven experience diagnosing and resolving complex technical issues
  • Minimum 3 years of experience in semiconductor manufacturing environments
  • Bachelor's degree in Engineering (Mechanical or Electrical Engineering preferred)
  • Strong understanding of electro-mechanical systems and software-driven equipment
  • Excellent analytical and problem-solving skills
  • Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
  • Strong presentation skills and comfort leading technical discussions
  • Willingness and ability to travel locally and internationally up to 50%
  • Customer-focused mindset with the ability to remain effective in challenging, time-critical situations

Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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