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Senior Support Engineer Jobs in Arizona (NOW HIRING)

KLA

ECI Customer Support Engineer

Phoenix, AZ · On-site

$27.46 - $46.69/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

Orbotech

ECI Customer Support Engineer

Phoenix, AZ · On-site

$27.46 - $46.69/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

KLA Corporation

ECI Customer Support Engineer

Phoenix, AZ · On-site

$27.46 - $46.69/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Senior CSE. Primarily responsible for customer service activities associated with updating ...

ASM

Senior Engineer II, Technical Support

Phoenix, AZ · On-site

As a Senior Engineer II - Technical Support , you will lead early engagement and field readiness for new product introductions (NPI), ensuring successful deployment of ASM tools at customer sites.

ASM

Senior Engineer II, Technical Support

Phoenix, AZ · On-site

As a Senior Engineer II - Technical Support , you will lead early engagement and field readiness for new product introductions (NPI), ensuring successful deployment of ASM tools at customer sites.

KCL Engineering

Senior Mechanical Engineer

Scottsdale, AZ · On-site

$120K - $130K/yr

About the Role As a Senior Mechanical Engineer, you will be responsible for the analysis of design ... Supervise and support engineers and designers, fostering leadership development. Conduct field ...

GTI Fabrication

Senior Mechanical Engineer

Phoenix, AZ

$126K - $157K/yr

Position Overview GTI is seeking a Senior Mechanical Engineer to lead the design and technical ... Define design approaches that support reliability, serviceability, manufacturability, installation ...

New

SRK Consulting

Senior Civil Engineer

Tucson, AZ · On-site

We are seeking a Senior Civil Engineer. Description of Responsibilities: * Execution and technical ... Preparation and review of supporting engineering calculations, models, methods * Interface with ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Arizona

Senior Support Engineer information

See Arizona salary details

$21K

$96.2K

$148.2K

How much do senior support engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for senior support engineer in Arizona is $96,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $116,000.00 per year, depending on experience, location, and employer.

What engineers make $300,000 a year?

Senior Support Engineers in high-demand industries or specialized fields such as cloud computing, cybersecurity, or software development can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership roles. Compensation often includes base salary, bonuses, and stock options, particularly in large tech companies or startups.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer, and why are they important?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What engineers make $200,000 a year?

Senior Support Engineers in technology companies can earn $200,000 or more annually, especially with extensive experience, specialized skills, and certifications. High salaries are often associated with roles involving complex troubleshooting, customer escalation management, and proficiency with tools like cloud platforms and scripting languages.

What engineer makes $500,000 a year?

Senior Support Engineers typically do not earn $500,000 annually; such high salaries are more common among executive-level roles or highly specialized engineers in fields like software development, data science, or cloud architecture. Achieving this level often requires extensive experience, advanced skills, and sometimes stock options or bonuses in large tech companies.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer typically balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

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What cities in Arizona are hiring for Senior Support Engineer jobs? Cities in Arizona with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in AZ? For Senior Support Engineer jobs in AZ, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Arizona as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $96,230 per year, or $46.3 per hour.
(Senior / Principal) Engineer, Global Product Support

(Senior / Principal) Engineer, Global Product Support

ASM

Phoenix, AZ • On-site

Full-time

Re-posted 21 days ago

Job description

Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
(Senior/ Principal) Global Product Support Engineer - Be the expert others rely on. Shape how ASM technology performs in the world's most advanced semiconductor fabs.
At ASM, our technology powers the most advanced semiconductor devices in the world, and our people are at the heart of that innovation.We are hiring Global Product Support Engineers of various experience levels across multiple KPUs, product lines, and technology domains. Joining ASM as a GPS Engineer gives you opportunity to join a global organization where the complexity of the challenges matches the scale of the impact. As part of our Global Product Support (GPS) team, you'll operate at the intersection of engineering, field operations, and customer environments, ensuring our technologies perform reliably from early concept through high-volume manufacturing.
The Challenge
You'll play a key role across the full product lifecycle, from development and first builds through customer qualification and scale. Depending on your background, you may focus on system-level troubleshooting, new product introduction, automation, or driving performance improvements in the field.
What You'll Do
  • Act as a system-level technical expert, supporting complex semiconductor equipment in both development labs and customer fabs
  • Diagnose and resolve advanced system, hardware, and process issues, including escalations beyond standard support
  • Drive root cause analysis (RCCA) and implement sustainable solutions across tools, sites, and product lines
  • Support new product introduction (NPI), including early builds, lab validation, and ramp to high-volume manufacturing
  • Lead or support first-in-fab (Alpha / Beta) deployments - installation, start-up, and qualification
  • Translate field and customer feedback into design, performance, and reliability improvements
  • Contribute to yield improvement, tool performance, and uptime in demanding fab environments
  • Develop and share best practices, technical documentation, and global standards
  • Collaborate cross-functionally with hardware, software, controls, and process engineering teams
  • For senior profiles: lead global initiatives, mentor engineers, and represent ASM in customer-facing forums

What We're Looking For
  • Bachelor's Master's or PhD degree in Engineering (Mechanical, Electrical, Chemical, Systems, or similar)
  • Experience in semiconductor equipment or complex technical environments
  • Strong problem-solving mindset with system-level thinking
  • Hands-on approach and ability to connect theory with real-world system behavior
  • Analytical skills (DOE, data analysis, structured problem solving)
  • Comfortable working across global teams and time zones
  • Strong communication skills, including customer-facing interactions
  • Willingness to travel internationally (~25-50%)

Why This Role
  • Work across a broad range of technologies (plasma, vacuum, gas delivery, software, hardware integration)
  • Operate where product development meets real-world fab performance
  • High visibility and impact across engineering, operations, and customers
  • Opportunity to influence how next-generation semiconductor tools are designed and scaled globally
  • Clear pathways into technical leadership, product engineering, and customer-facing roles

Why ASM
At ASM, you won't just support products, you'll help define how they succeed worldwide. You'll work with leading technologies, collaborate with top engineering talent, and play a critical role in bringing innovation from the lab into high-volume manufacturing
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

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