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Senior Customer Insight Analyst Jobs in Virginia

The Building People

Senior Account Executive

Leesburg, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer perspectives into enterprise growth, and lead strategic planning specific to one or ... Direct market intelligence and competitive analysis to inform portfolio priorities, positioning and ...

BetterUp

Senior Customer Success Manager

Arlington, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Customer Success Manager role contributes to the mission of BetterUp by ensuring that ... insights and value. * Demonstrating how BetterUp can solve business problems and align solutions ...

Fluence

Senior Analyst, Supply Market Insights

Arlington, VA · On-site

$101K - $134K/yr

... insight generationto interpret complex and fast-moving supply markets.This role reports to the ... Customer and project feedback * Collaboration & Leadership * Partner cross-functionally withProduct ...

Jobsbridge

Business Analyst

Mclean, VA · On-site

Interact with senior customer personnel on significant technical matters frequently requiring ... and analytical skills Qualifications 5+ years of writing requirements Knowledge of Mortgage ...

NOVACES

Sr. Business Analyst

Falls Church, VA · On-site

$98K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze complex data sets to identify trends, patterns, and actionable insights * Interpret ... customers. * Experience working with the Armed Services Blood Program or related blood program.

Novaces LLC

Sr. Business Analyst

Falls Church, VA · On-site

$98K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze complex data sets to identify trends, patterns, and actionable insights * Interpret ... customers. * Experience working with the Armed Services Blood Program or related blood program.

NOVACES

Sr. Business Analyst

Falls Church, VA · On-site

$98K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze complex data sets to identify trends, patterns, and actionable insights * Interpret ... customers. * Experience working with the Armed Services Blood Program or related blood program.

Surescripts

Senior Analytics Analyst - Healthcare Data

Arlington, VA · On-site

$98K - $124K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... to customer-facing analytics initiatives by developing insights, reporting, and analytical ... The Senior Analytics Analyst partners with Product, Commercial, and Analytics leaders to translate ...

Ignite Digital

Senior Data Analyst

Chesapeake, VA

$100K/yr

This position plays a critical role in guiding analytic strategy, developing highimpact data solutions, and shaping decisionready insights for Navy mission stakeholders. Position Overview The Senior ...

Stem Xpert

Business analyst(mortgage)

Herndon, VA

... clients insights, strategy, design, software engineering and systems integration. Our tightly ... Interact with senior customer personnel on significant technical matters frequently requiring ...

Air

Senior Data Analyst

Arlington, VA

$98K - $124K/yr

Senior Implementation Engineers at Air have a quantitative mindset and firm understanding of how to ... customer outcomes, communicate data-driven insights to executives in the national security ...

Air

Senior Data Analyst

Arlington, VA · On-site

$98K - $124K/yr

Senior Implementation Engineers at Air have a quantitative mindset and firm understanding of how to ... customer outcomes, communicate data-driven insights to executives in the national security ...

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All JobsCustomer Insight Analyst JobsSenior Customer Insight Analyst JobsSenior Customer Insight Analyst Jobs in Virginia

Senior Customer Insight Analyst information

See Virginia salary details

$48.1K

$101.6K

$129.4K

How much do senior customer insight analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for senior customer insight analyst in Virginia is $101,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,200.00 and $115,500.00 per year, depending on experience, location, and employer.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

What are popular job titles related to Senior Customer Insight Analyst jobs in Virginia?

For Senior Customer Insight Analyst jobs in Virginia, the most frequently searched job titles are:

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Senior Customer Insight Analyst jobs near you

Senior Account Executive

The Building People

Leesburg, VA • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The Senior Account Manager will set and own the strategy for identifying and developing new opportunities, translate customer perspectives into enterprise growth, and lead strategic planning specific to one or several of the following agencies; Department of Homeland Security, General Services Administration, National Aeronautics and Space Administration, Department of Energy, U.S. Airforce, U.S. Army, U.S. Navy or other Department of Defense agencies.
This role will partner with the senior leadership to define and execute growth strategies and business plans, chair program reviews, customer assessments, govern discretionary investment portfolios, and sponsor relationships with internal and external stakeholders.
We are open to part-time or full-time candidates and offer hybrid or remote work arrangements for the right individual.
Primary Responsibilities
  • Qualify and expand an agency specific opportunity portfolio by prioritizing, qualifying, and sequencing new business opportunities-leveraging current technologies, senior customer relationships, and cross-company orchestration.
  • Maintain trusted advisor status by understanding agency mission priorities, budget cycles, acquisition strategies and key government stakeholders.
  • Shape opportunities early in the lifecycle by influencing requirements, acquisition strategies, and alignment with corporate capabilities
  • Set and oversee agency aligned growth plans that tie to enterprise strategic goals across intelligence collection, analysis, and dissemination.
  • Serve as the account lead for an agency or multiple agencies- drawing on capabilities across sectors and business areas to deliver integrated, multi-sector solutions.
  • Act as a liaison between the Growth Organization and line organization elements (including divisions with agency work), ensuring alignment and integration across all sectors.
  • Institutionalize cross-organizational collaboration to drive growth, removing barriers and aligning incentives across sectors.
  • Direct market intelligence and competitive analysis to inform portfolio priorities, positioning and price-to-win strategies, and targeted marketing for agency specific pursuits.
  • Act as a thought partner and decision authority in bid decisions, gate reviews, and cost/price strategy development.
  • Sponsor executive engagement and targeted research to anticipate agencies current and emerging mission needs; convert insights into actionable capture strategies.
  • Manage industry relationships with professional organizations; recommend and lead participation in trade shows and industry events.
  • Cultivate and govern senior-level relationships across an agency specific; benchmark and anticipate competitor capabilities aligned to agency specific requirements across a diverse, multi-year portfolio.

Skills & Requirements
Required Experience & Skills
  • Deep, executive-level relationships with leaders and decision makers across one or multiple agencies (Department of Homeland Security, General Services Administration, National Aeronautics and Space Administration, Department of Energy, U.S. Airforce, U.S. Army, U.S. Navy or Other Department of Defense agencies) with a demonstrated ability to influence strategy and outcomes at senior levels of the agency.
  • A bachelor's degree and 15+ years of relevant experience; additional experience may be considered in lieu of a degree.
  • 10+ years of executive level leadership within the defense, intelligence, government services, or professional services markets, spanning business development, capture, portfolio planning, and delivery oversight.
  • Record of leading and sponsoring opportunity captures >$100M, including development of win themes, shaping strategies with agency specific customers, and contributions to competitive pricing and investment decisions.
  • Demonstrated ability to identify, establish, and leverage strategic customer alliances with senior officials and program stakeholders within agency.
  • Familiarity with government contracting, current acquisition trends, and agency enterprise acquisition strategies and processes.
  • Knowledge of competitors and ability to forecast and counter competitor behaviors in the agency market space.
  • Executive-caliber communication skills; frequent presenter to senior executives, senior customers, and boards/governance forums.
  • Management of a >$1B qualified pipeline and portfolio-level prioritization discipline.

Preferred Experience & Skills
  • Advanced degree in business, or a related field.
  • Prior program/portfolio leadership or delivery sponsorship supporting agency specific missions.
  • Demonstrated success integrating complex, multi-sector solutions for intelligence customers and governing cross-functional capture teams.
  • Experience leading cross-sector coalitions in pursuit of enterprise-level contracts and strategic growth initiatives, including alliances and key partner strategies.
  • Recognition as a trusted advisor within agency, with a proven ability to influence strategy, investment priorities, and portfolio trade-offs.
Qualifications
*Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.
*Our positions may require a background screening and clearance directly from the Government.
*Please note that telework arrangements are subject to change based on customer requirements.
ADDITIONAL INFORMATION
Competitive benefits for eligible employees include:
  • Medical & Rx
  • Dental
  • Vision
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Life Insurance/AD&D
  • Long Term Disability and Short-Term Disability
  • Paid Time Off
  • Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccomodation@thebuildingpeople.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
For more information, view the EEO is the Law Poster and Pay Transparency Statement.

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