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Salaried Edtech Jobs (NOW HIRING)

AJAIA

Customer Experience Manager

Fort Lauderdale, FL · On-site

EdTech platform support or implementation * Strong written communication skills with the ability to ... Competitive base salary + performance incentives * Professional development opportunities

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site

EdTech platform support or implementation * Strong written communication skills with the ability to ... Competitive base salary + performance incentives * Professional development opportunities

AJAIA

Customer Success Specialist

Fort Lauderdale, FL · On-site

EdTech platform support or implementation * Strong written communication skills with the ability to ... Competitive base salary + performance incentives * Professional development opportunities

AJAIA

Product Adoption Manager

Fort Lauderdale, FL · On-site

EdTech platform support or implementation * Strong written communication skills with the ability to ... Competitive base salary + performance incentives * Professional development opportunities

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Salaried Edtech information

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How much do salaried edtech jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for salaried edtech in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Salaried Edtech vs Salaried Content Developer?

AspectSalaried EdtechSalaried Content Developer
CredentialsTypically requires education degrees, teaching certifications, or edtech-specific trainingRequires degrees in education, communications, or related fields; often needs content creation experience
Work EnvironmentWorks in educational institutions, online platforms, or corporate training settingsWorks in content creation teams, educational publishers, or online education companies
Employer & Industry UsageUsed by edtech companies, schools, and universitiesEmployed by educational publishers, e-learning platforms, and media companies

While both roles involve education and technology, Salaried Edtech professionals focus on integrating technology into learning environments, whereas Salaried Content Developers primarily create educational content for digital platforms. Understanding these differences helps job seekers target the right roles in the edtech industry.

What cities are hiring for Salaried Edtech jobs? Cities with the most Salaried Edtech job openings:
What are the most commonly searched types of Edtech jobs? The most popular types of Edtech jobs are:
What states have the most Salaried Edtech jobs? States with the most job openings for Salaried Edtech jobs include:
What job categories do people searching Salaried Edtech jobs look for? The top searched job categories for Salaried Edtech jobs are:
Salaried Edtech jobs near you
Infographic showing various Salaried Edtech job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $48,576 per year, or $23.4 per hour.

Customer Support & Success Manager

AJAIA

Fort Lauderdale, FL • On-site

Full-time

Posted 19 days ago

Job description

Position Overview

RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.

As the Customer Support & Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.

This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.

Requirements

  • Bachelor's degree or equivalent experience
  • 3–6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:

  • Experience supporting EdTech or K-12 education technology platforms.
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits

  • Competitive base salary + performance incentives
  • Professional development opportunities