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Rooms Controller Jobs in Indiana (NOW HIRING)

F2Onsite

Network Refresh Technician

Indianapolis, IN · On-site

$20.50 - $26.50/hr

... controllers, and related hardware • Perform structured cabling installation and patching (Cat5e ... rooms, or enterprise IT environments • Knowledge of fiber optic handling and patching • CompTIA ...

Whitko Community Schools

Custodian - Full Time

IN · On-site

$13.25 - $17/hr

Cleans facility by performing such duties as sweeping and dusting rooms and hallways; washing ... The employee shall remain free of any alcohol or non-prescribed controlled substances abuse in the ...

STI

EVENT SET UP CREW

Indianapolis, IN · On-site

... rooms and the Statehouse have the required furniture and equipment arranged and set up as requested ... Working environment is indoors with minimal hazardous exposure and the climate is controlled ...

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Rooms Controller information

See Indiana salary details

$52.3K

$113.7K

$167K

How much do rooms controller jobs pay per year?

As of Sep 8, 2026, the average yearly pay for rooms controller in Indiana is $113,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $131,800.00 per year, depending on experience, location, and employer.

What is a rooms controller?

Rooms Controllers are hospitality professionals who manage and coordinate hotel room assignments to maximize occupancy and guest satisfaction. They work closely with the front desk, housekeeping, and reservations departments to ensure that guests are assigned rooms that meet their preferences and requirements. Rooms Controllers also handle special requests, resolve room conflicts, and may assist with inventory management. Their role is crucial in optimizing room usage, handling VIP reservations, and ensuring a smooth check-in and check-out process for guests.

What skills and qualifications are needed to thrive as a rooms controller?

To thrive as a Rooms Controller, you need strong organizational skills, attention to detail, and experience in hospitality management, typically supported by a hospitality-related degree or relevant work experience. Familiarity with property management systems (PMS) like Opera or Maestro and reservation platforms is essential. Excellent communication, problem-solving abilities, and the capacity to multitask help you stand out in this position. These skills ensure efficient room allocation, guest satisfaction, and smooth hotel operations.

What are common challenges faced by rooms controllers and how can they be managed?

Rooms Controllers often face the challenge of balancing guest preferences, overbooking situations, and last-minute changes while ensuring optimal room occupancy. Effective communication with the front desk, housekeeping, and reservations teams is crucial to manage these situations smoothly. Utilizing property management systems and staying organized can help anticipate busy periods and reduce errors. Proactively addressing potential conflicts and remaining adaptable are key to excelling in this role.

What is the difference between Rooms Controller vs Front Desk Agent?

AspectRooms ControllerFront Desk Agent
CredentialsHospitality or hotel management certification, relevant experienceCustomer service training, hospitality certification often preferred
Work EnvironmentHotel operations, reservations, room allocationFront desk, guest check-in/out, customer service
Employer & IndustryHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles are integral to hotel operations, a Rooms Controller primarily manages reservations and room allocations, focusing on operational efficiency. A Front Desk Agent handles guest check-ins, check-outs, and customer service. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are popular job titles related to Rooms Controller jobs in Indiana?

For Rooms Controller jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Rooms Controller jobs in Indiana look for?

The top searched job categories for Rooms Controller jobs in Indiana are:

What cities in Indiana are hiring for Rooms Controller jobs?

Cities in Indiana with the most Rooms Controller job openings:

Rooms Controller jobs near you
Infographic showing various Rooms Controller job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $113,709 per year, or $54.7 per hour.

Supervisor - Housekeeping

Bally's Corporation

Evansville, IN • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Manage and inspect hotel guest rooms, common areas, and VIP rooms to ensure quality standards are met.

  • Conduct training, coaching, and discipline for housekeeping staff and assist with daily operations such as opening, closing, and briefings.

  • Monitor and oversee laundry processes, conduct linen inventories, and assist with supply ordering and scheduling to meet operational needs.

Bally's rating

6.3

Company rating: 6.3 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Responsibilities:
  • Ensures that hotel guest room quality exceeds our guest's expectations by managing the graded room inspection program and the housekeeping variance program through coaching and discipline.
  • Inspects the rooms inspectors have already inspected to improve the performance of our hotel room inspectors. Conducts training, coaching and discipline as needed.
  • Manages the Graded Room Inspection program by recording the results of graded inspections and ensures that room inspectors are performing them on a timely and fairly basis.
  • Personally inspects all VIP guest rooms and ensures that their requests are completed.
  • Inspects guest common areas to improve the performance of our house attendants.
  • Researches guest recoveries and complaints to correct the source of the service failure.
  • Implements plans for all housekeeping team members as directed by the Executive Housekeeper, the General Manager, and the Director of Hotel Operations.
  • Communicates priority department guest and group developments.
  • Assists the Room Inspectors in daily opening and closing operations and morning briefings.
  • Monitors daily laundry process to ensure quality production that is timely and efficient and provides direction to laundry leads and laundry attendants as needed.
  • Performs monthly linen inventories for hotel operations and provides a recap of current monthly inventory levels and ordering needs.
  • Assists the Executive Housekeeper in ordering hotel supplies as needed and within budget.
  • Prepares weekly department schedules to meet business demand and meet labor budget limitations.
  • Tracks weekly labor hours to stay within budget and maintains the daily guest room attendant labor report to identify guest room attendant productivity issues and addresses them.
  • Assists the Executive Housekeeper in all training efforts and professional development of housekeeping team members.
  • Conducts safety audits of the hotel and ensures that all team members are following proper safety procedures. Addresses all unsafe conditions.
  • Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
  • Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Other duties may be assigned at any time.

Work Environment:
The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.
Additional Benefits:
  • 401(k)
  • 401(k) matching
  • Medical, Dental, & Vision insurance
  • Flexible spending account
  • Employee assistance program
  • Employee discounts
  • Free parking
  • Life insurance
  • On-the-job training
  • Paid time off
  • Tuition Reimbursement

Target Salary Range:
Hourly $17.50
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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