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Returns Processor Jobs (NOW HIRING)

In the role of a Returns Mail & Credit Processor , you will receive and sort packages, verify those needing special attention, process returns for credit or refund, and handle any customer concerns ...

In the role of a Returns Mail & Credit Processor , you will receive and sort packages, verify those needing special attention, process returns for credit or refund, and handle any customer concerns ...

In the role of a Returns Mail & Credit Processor , you will receive and sort packages, verify those needing special attention, process returns for credit or refund, and handle any customer concerns ...

... process of product that has been received into specific designated locations. * Receive return merchandise delivered by freight and small parcel carriers, following all return procedures for each ...

Returns Lead

Whitsett, NC ยท On-site

$13.50 - $17.25/hr

Ensure all returned assets are processed accurately and within customer SLA requirements ... Monitor daily return volumes and prioritize workload to meet customer commitments. Inventory ...

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Returns Processor information

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$8

$16

$25

How much do returns processor jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for returns processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges Returns Processors face and how can they be managed effectively?

Returns Processors often encounter challenges such as handling high volumes of returned merchandise during peak seasons, managing discrepancies in return documentation, and ensuring products are accurately inspected and sorted. Effective time management, attention to detail, and clear communication with warehouse and customer service teams are key to overcoming these challenges. Utilizing inventory management systems and following established return policies can also help streamline the process and minimize errors.

What is the difference between Returns Processor vs Refund Specialist?

AspectReturns ProcessorRefund Specialist
CredentialsBasic computer skills, sometimes customer service experienceCustomer service training, basic financial knowledge
Work EnvironmentWarehouse, retail, or distribution centersCall centers, retail support offices
Industry UsageRetail, e-commerce, logisticsRetail, financial services, e-commerce
Job FocusProcessing returned items and updating inventoryHandling refund requests and processing financial reimbursements

While both roles involve customer interactions and processing transactions, Returns Processors primarily handle returned items and inventory updates, whereas Refund Specialists focus on managing refund requests and financial reimbursements. Understanding these differences helps employers and job seekers identify the right position based on skills and work environment.

What are the key skills and qualifications needed to thrive as a Returns Processor, and why are they important?

To thrive as a Returns Processor, you need strong organizational skills, attention to detail, and basic knowledge of inventory management, typically supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is commonly required. Effective communication, problem-solving abilities, and reliability help you stand out in this role. These skills ensure accurate and efficient processing of returned goods, minimizing errors and maintaining smooth warehouse operations.

What does a Returns Processor do?

A Returns Processor is responsible for handling returned merchandise in a warehouse or retail environment. Their main duties include inspecting returned items, verifying return authorization, processing refunds or exchanges, and updating inventory records. They ensure that products are correctly sorted, restocked, refurbished, or disposed of according to company policies. Returns Processors play a crucial role in maintaining inventory accuracy and customer satisfaction by ensuring the returns process is smooth and efficient.
More about Returns Processor jobs
What cities are hiring for Returns Processor jobs? Cities with the most Returns Processor job openings:
What are the most commonly searched types of Returns Processor jobs? The most popular types of Returns Processor jobs are:
What states have the most Returns Processor jobs? States with the most job openings for Returns Processor jobs include:
Infographic showing various Returns Processor job openings in the United States as of June 2026, with employment types broken down into 15% Full Time, 75% Part Time, and 10% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,822 per year, or $16.7 per hour.
Material Processor - Returns

Material Processor - Returns

Kop-Coat, Inc.

Cherry Hill, NJ โ€ข On-site

$18 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Job description

Responsible for processing inbound returns from the field of warehouse materials, including cutting back product, paperwork, scanning, skid wrapping, and forklift operation to move materials.

Essential Functions

  • Processes returns from sales field installations.
  • Cut-backs of materials for re-work or waste stream.
  • Moves materials via forklift to designated warehouse areas.
  • Immediately cleans and reports any spills, leaks, equipment malfunctions, safety hazard, accidents, near-miss accidents and materials shortages to floor supervisor/management.
  • Assists in hazardous waste handling when needed under the guidance from floor management / supervisors or RCRA certified employees. Additional tasks may be performed as required, and do not significantly alter this description.

Minimum Requirements

  • High school diploma or GED in lieu of a diploma, a combination of experience and education may be considered.ย 
  • One year minimum warehouse experience.
  • Forklift operations experience
  • Valid Drivers License

Preferred Requirements

  • Hazmat materials training
  • Forklift experience in sit-down, Picker, and Bendi lift equipment.

Physical Requirements

  • Must pass standard eye examination (corrected or uncorrected)
  • Bending, squatting, kneeling, lifting - frequent
  • Must be able to pick up 50# bagsย 
  • Must be capable of wearing Company standard respirators as qualified by a fit test performed by an authorized agency.
  • This position requires consistent wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances.

Benefits and Compensation

The pay range for applicants in this position generally ranges between $18.00/hour and $20.00/hour. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.

In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.