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Returns Processor Jobs in Massachusetts (NOW HIRING)

TJX Companies

Backroom Processor

Hyannis, MA · On-site

$16.25 - $16.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processor

Hyannis, MA · On-site

$16.25 - $16.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Backroom Processor

Hyannis, MA · On-site

$16.25 - $16.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Imperial Dade

Returns Assoc. (Warehouse Day)

Franklin, MA · On-site

$21.50/hr

Process returns * Check-in drivers * Verify materials returning after deliveries * Use the scanner to update return sheets, identify products, print labels, and * Place cases in the proper staging ...

TJX Companies

Retail Back Room Processor

Mashpee, MA · On-site

$16.25 - $16.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Retail Back Room Processor

Mashpee, MA · On-site

$16.25 - $16.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Retail Back Room Processor

Mashpee, MA · On-site

$16.25 - $16.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Prima Entertainment Inc

Be Seen First

Whatnot Stream Shipping Specialist

Malden, MA · On-site

$18 - $23/hr

Reporting to the Operations Manager, this specialist manages package preparation, shipment, and returns processing, utilizing specific shipping software integrated with e-commerce platforms. The role ...

S L MARHELEWICZ CPA PC

Be Seen First

Quickbooks Bookkeeper / Office Assistant

Three Rivers, MA · On-site

$20 - $25/hr

... return processing (final client copy assembly) - Client invoice and payment processing Preferences: - Working knowledge of Quickbooks / Quickbooks Online preferred - MS Windows / MS Office Suite / G ...

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Returns Processor information

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$9

$18

$28

How much do returns processor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for returns processor in Massachusetts is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.01 per hour, depending on experience, location, and employer.

What does a returns processor do?

A Returns Processor is responsible for handling returned merchandise in a warehouse or retail environment. Their main duties include inspecting returned items, verifying return authorization, processing refunds or exchanges, and updating inventory records. They ensure that products are correctly sorted, restocked, refurbished, or disposed of according to company policies. Returns Processors play a crucial role in maintaining inventory accuracy and customer satisfaction by ensuring the returns process is smooth and efficient.

What are the key skills and qualifications needed to thrive as a returns processor, and why are they important?

To thrive as a Returns Processor, you need strong organizational skills, attention to detail, and basic knowledge of inventory management, typically supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is commonly required. Effective communication, problem-solving abilities, and reliability help you stand out in this role. These skills ensure accurate and efficient processing of returned goods, minimizing errors and maintaining smooth warehouse operations.

What are some common challenges returns processors face and how can they be managed effectively?

Returns Processors often encounter challenges such as handling high volumes of returned merchandise during peak seasons, managing discrepancies in return documentation, and ensuring products are accurately inspected and sorted. Effective time management, attention to detail, and clear communication with warehouse and customer service teams are key to overcoming these challenges. Utilizing inventory management systems and following established return policies can also help streamline the process and minimize errors.

What is the difference between Returns Processor vs Refund Specialist?

AspectReturns ProcessorRefund Specialist
CredentialsBasic computer skills, sometimes customer service experienceCustomer service training, basic financial knowledge
Work EnvironmentWarehouse, retail, or distribution centersCall centers, retail support offices
Industry UsageRetail, e-commerce, logisticsRetail, financial services, e-commerce
Job FocusProcessing returned items and updating inventoryHandling refund requests and processing financial reimbursements

While both roles involve customer interactions and processing transactions, Returns Processors primarily handle returned items and inventory updates, whereas Refund Specialists focus on managing refund requests and financial reimbursements. Understanding these differences helps employers and job seekers identify the right position based on skills and work environment.

What are popular job titles related to Returns Processor jobs in Massachusetts?

For Returns Processor jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Returns Processor jobs in Massachusetts look for?

The top searched job categories for Returns Processor jobs in Massachusetts are:

Returns Processor jobs near you
Infographic showing various Returns Processor job openings in Massachusetts as of August 2026, with employment types broken down into 70% Full Time, 25% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,030 per year, or $18.3 per hour.

Logistics Center Associate I-Customer Returns

Karl Storz GmbH & Co. KG

Auburn, MA

$18.25 - $24.75/hr

Full-time

Re-posted 21 days ago

Job description

About KARL STORZ

From the operating room to surgery centers-and everywhere in between-KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging-to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

  About the Role

Build your career in a fast-paced, high-impact environment as a Logistics Center Associate I supporting returns and material handling operations. In this hands-on role, you'll play a critical part in ensuring returned products are processed accurately and efficiently-helping maintain the flow of essential medical equipment to healthcare providers.

You'll work with SAP systems, investigate and resolve return-related issues, and collaborate with cross-functional teams-all while upholding high standards for safety, quality, and productivity. This is an excellent opportunity for someone who thrives in a team-oriented environment and is looking to grow within a company committed to continuous improvement and operational excellence.

Schedule: Monday - Friday | 6:00 AM - 2:30 PM
Work Environment: On-site logistics/warehouse setting

What You'll Do
  • Process and document customer returns accurately and efficiently in SAP
  • Investigate discrepancies and resolve return issues to completion
  • Execute core material handling and logistics transactions within SAP
  • Support cross-functional logistics operations and assist where needed across the team
  • Ensure compliance with safety, quality, and productivity standards
  • Contribute to continuous improvement (LEAN) initiatives to enhance workflow efficiency
  What You Bring
  • High school diploma or GED required
  • Basic computer skills and ability to learn SAP or similar systems
  • Strong attention to detail and ability to follow procedures accurately
  • Good communication skills and a collaborative team-oriented mindset
  • Dependable, punctual, and committed to high-quality work

Nice to Have:

  • Experience working with SAP or other warehouse/logistics systems
  • Previous experience in returns processing, logistics, or warehouse operations
  What Will Make You Successful
  • A strong focus on accuracy and quality when handling returns and documentation
  • Ability to troubleshoot and resolve issues independently while collaborating with others
  • A proactive mindset and willingness to support team needs across functions
  • Commitment to safety and efficiency in a fast-paced, hands-on environment
  • Continuous improvement mindset with a desire to learn and grow
  Why KARL STORZ?

Join KARL STORZ and be part of a team where your work directly supports healthcare providers and improves patient outcomes. You'll gain valuable experience in logistics and SAP systems while working in a collaborative environment that values teamwork, reliability, and operational excellence.

With consistent weekday hours, opportunities for development, and a culture driven by continuous improvement, this is a place where you can grow your career and make a meaningful impact.

Ready to make an impact? Apply to be our next Logistics Center Associate I and help us build the future of MedTech together.

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