The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
Operations Manager - Returns Warehouse
$121K - $136K/yr
Your role is central to driving the success of our reverse logistics processes while ensuring the ... Oversee daily operations within the Returns Warehouse, ensuring targets are met for processing ...
Operations Manager - Returns Warehouse
$121K - $136K/yr
Your role is central to driving the success of our reverse logistics processes while ensuring the ... Oversee daily operations within the Returns Warehouse, ensuring targets are met for processing ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
The Role As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that ...
Your role is central to driving the success of our reverse logistics processes while ensuring the ... Oversee daily operations within the Returns Warehouse, ensuring targets are met for processing ...
Your role is central to driving the success of our reverse logistics processes while ensuring the ... Oversee daily operations within the Returns Warehouse, ensuring targets are met for processing ...
General Production $16 an hour
Reno, NV · On-site
$16/hr
If processing returns; opens packages and removes invoice/return form and merchandise. * If processing returns; scans or keys client order number or name, verifies customer name, address and order ...
General Production $16 an hour
Reno, NV · On-site
$16/hr
If processing returns; opens packages and removes invoice/return form and merchandise. * If processing returns; scans or keys client order number or name, verifies customer name, address and order ...
General Production
Reno, NV · On-site
$16/hr
If processing returns; opens packages and removes invoice/return form and merchandise. * If processing returns; scans or keys client order number or name, verifies customer name, address and order ...
General Production
Reno, NV · On-site
$16/hr
If processing returns; opens packages and removes invoice/return form and merchandise. * If processing returns; scans or keys client order number or name, verifies customer name, address and order ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
Ensures all returns are processed in a timely manner and as per client requirements. * Input returns information into the system. * Client communication via email and reporting. * Quality control on ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
Ensures all returns are processed in a timely manner and as per client requirements. * Input returns information into the system. * Client communication via email and reporting. * Quality control on ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
Ensures all returns are processed in a timely manner and as per client requirements. * Input returns information into the system. * Client communication via email and reporting. * Quality control on ...
Warehouse Returns Clerk
Henderson, NV · On-site
$17.75/hr
Ensures all returns are processed in a timely manner and as per client requirements. * Input returns information into the system. * Client communication via email and reporting. * Quality control on ...
Return Agent - Reno/Tahoe Airport
Reno, NV · On-site
$17/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent - Reno/Tahoe Airport
Reno, NV · On-site
$17/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Loan Processor
Henderson, NV · On-site
$55K - $70K/yr
The Loan Processor is responsible for reviewing, verifying, and processing residential or ... Tax returns * Asset documentation * Communicate with borrowers, loan officers, underwriters, escrow ...
Quick apply
Loan Processor
Henderson, NV · On-site
$55K - $70K/yr
The Loan Processor is responsible for reviewing, verifying, and processing residential or ... Tax returns * Asset documentation * Communicate with borrowers, loan officers, underwriters, escrow ...
Part Time Customer Service Instant Return Representative
Reno, NV · On-site
$16.50/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
Part Time Customer Service Instant Return Representative
Reno, NV · On-site
$16.50/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
Part Time Customer Service Instant Return Representative
Reno, NV · On-site
$16.50/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
Part Time Customer Service Instant Return Representative
Reno, NV · On-site
$16.50/hr
Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures * Personally, welcome all customers with a pleasant greeting and ...
Logistics Supervisor
Indian Springs, NV · On-site
Functions to include managing the DIFM return process, Found on Base assets, Product Quality Deficiency Reports (PQDR), Turn Around Process (TRN), Daily DIFM Listing (D-23), Serialized Flags (XBH/DSR ...
Logistics Supervisor
Indian Springs, NV · On-site
Functions to include managing the DIFM return process, Found on Base assets, Product Quality Deficiency Reports (PQDR), Turn Around Process (TRN), Daily DIFM Listing (D-23), Serialized Flags (XBH/DSR ...
Inventory Specialist - Reach Truck Certified | Henderson, NV
Henderson, NV · On-site
$19 - $21.50/hr
... returns processing, reverse logistics, and quality checks • Follow all OSHA and warehouse safety standards Qualifications Required • Recent Reach Truck experience (within the last 12-18 months ...
Quick apply
Inventory Specialist - Reach Truck Certified | Henderson, NV
Henderson, NV · On-site
$19 - $21.50/hr
... returns processing, reverse logistics, and quality checks • Follow all OSHA and warehouse safety standards Qualifications Required • Recent Reach Truck experience (within the last 12-18 months ...
Operations Associate & Inventory Quality Assurance
Las Vegas, NV · On-site
$20/hr
Previous experience in e-commerce, returns processing, electronics retail, or product refurbishment is a plus. * Strong attention to detail. * Comfortable learning and using software applications.
Operations Associate & Inventory Quality Assurance
Las Vegas, NV · On-site
$20/hr
Previous experience in e-commerce, returns processing, electronics retail, or product refurbishment is a plus. * Strong attention to detail. * Comfortable learning and using software applications.
Manage inventory accuracy within the Warehouse Management System (WMS), including inventory tracking, returns processing, and stock reconciliation. * Identify operational issues, perform root cause ...
New
Manage inventory accuracy within the Warehouse Management System (WMS), including inventory tracking, returns processing, and stock reconciliation. * Identify operational issues, perform root cause ...
New
You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where ...
You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where ...
Civil Process Administrator
$28.05 - $39.05/hr
Serves in office civil process papers as required by NRS Statute Complete returns and other legal papers on the service of civil documents as necessary Conducts execution sales Processes garnishment ...
Civil Process Administrator
$28.05 - $39.05/hr
Serves in office civil process papers as required by NRS Statute Complete returns and other legal papers on the service of civil documents as necessary Conducts execution sales Processes garnishment ...
Civil Process Administrator
Eureka, NV · On-site
$28.05 - $39.05/hr
Complete returns and other legal papers on the service of civil documents as necessary * Conducts execution sales * Processes garnishment monies on a backup basis * Assist with incoming telephone ...
Civil Process Administrator
Eureka, NV · On-site
$28.05 - $39.05/hr
Complete returns and other legal papers on the service of civil documents as necessary * Conducts execution sales * Processes garnishment monies on a backup basis * Assist with incoming telephone ...
Returns Processor information
See Nevada salary details
$9.06 - $10.64
6% of jobs
$10.64 - $12.22
6% of jobs
$13.58 is the 25th percentile. Wages below this are outliers.
$12.22 - $13.80
14% of jobs
$13.80 - $15.38
19% of jobs
The median wage is $15.77 / hr.
$15.38 - $16.96
15% of jobs
$16.96 - $18.54
13% of jobs
$18.69 is the 75th percentile. Wages above this are outliers.
$18.54 - $20.12
9% of jobs
$20.12 - $21.70
5% of jobs
$21.70 - $23.28
5% of jobs
$23.28 - $24.86
3% of jobs
$24.86 - $26.44
3% of jobs
$9
$17
$26
How much do returns processor jobs pay per hour?
What are some common challenges Returns Processors face and how can they be managed effectively?
What is the difference between Returns Processor vs Refund Specialist?
| Aspect | Returns Processor | Refund Specialist |
|---|---|---|
| Credentials | Basic computer skills, sometimes customer service experience | Customer service training, basic financial knowledge |
| Work Environment | Warehouse, retail, or distribution centers | Call centers, retail support offices |
| Industry Usage | Retail, e-commerce, logistics | Retail, financial services, e-commerce |
| Job Focus | Processing returned items and updating inventory | Handling refund requests and processing financial reimbursements |
While both roles involve customer interactions and processing transactions, Returns Processors primarily handle returned items and inventory updates, whereas Refund Specialists focus on managing refund requests and financial reimbursements. Understanding these differences helps employers and job seekers identify the right position based on skills and work environment.
What are the key skills and qualifications needed to thrive as a Returns Processor, and why are they important?
What does a Returns Processor do?

Job description
The Role
As the General Manager/Site Leader at Quince.com, you will play a pivotal role in overseeing our second Returns Processing Center, building it from the ground up. Leading a dynamic team that includes two Operations Managers, two Area Managers, and up to 400 hourly Associates, you'll drive performance while fostering a positive and safe work environment within a rapidly growing business and a 100,000 square foot facility. This position is responsible for budget management, people development, and achieving operational objectives. You will oversee daily operations, lead continuous improvement initiatives, and ensure exceptional customer satisfaction. This is a unique opportunity to shape the future of our operations and contribute to a collaborative, results-driven team culture.
Responsibilities
- Lead and manage all aspects of site operations, including performance, quality, safety, and customer experience across all departments.
- Foster a culture of continuous improvement by implementing Lean and Six Sigma methodologies, driving process enhancements and quality initiatives.
- Set performance goals for your team, provide coaching and feedback, and ensure alignment with company objectives.
- Manage performance KPIs, identify and track key metrics, and plan continuous improvement efforts to enhance operational efficiency for your facility.
- Use data-driven insights and analytics to identify areas for improvement, track performance metrics, and implement strategies to optimize operational efficiency.
- Leverage data analytics and automation tools to optimize reverse logistics flows, improving the speed and accuracy of returns processing and minimizing costs.
- Ensure all safety standards and compliance regulations are followed, creating a secure working environment for all team members.
- Oversee staffing, including recruitment, training, performance management, and the development of team members.
- Cultivate positive employee relations, support career development, and promote a strong leadership pipeline within the organization.
- Collaborate with cross-functional teams (HR, Finance, IT, Facilities, etc.) to ensure resource availability and support for key projects and initiatives.
- Share best practices and lessons learned with other facilities and headquarters to drive consistency and operational excellence across the network.
- Manage the operational P&L for the site, ensuring cost control and budget adherence.
Qualifications
Required
- Bachelor's Degree in Business, Operations, Supply Chain, or a related field
- 7+ years of leadership experience in manufacturing, distribution, or e-commerce environments, including at least 2 years in a senior management role
- Proven track record of driving operational performance, process improvement, and team development
- Experience managing performance metrics, budgets, and P&Ls
- Proficiency in Microsoft Office Suite, Gmail, and Excel
- Ability to manage a diverse team and provide ongoing coaching and mentorship
- Flexibility to work varying hours, including weekends, holidays, and overnight shifts as required
Preferred
- Master's Degree in Business Administration (MBA) or related field
- Certification in Lean, Six Sigma, or similar process improvement methodologies
- Experience managing both salaried and hourly workforces in a large-scale distribution or fulfillment center
- Strong problem-solving skills and the ability to handle changing priorities in a fast-paced environment
- Interest in long-term career development through assignments across multiple facilities
Physical Requirements
- Ability to lift and move totes up to 49 pounds each
- Frequent bending, lifting, stretching, and reaching
- Standing and walking for an average of 5 miles per day
- Ability to work in construction/distribution environments (e.g., noisy, unlit, unheated, non-air-conditioned)