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Resort Director Jobs (NOW HIRING)

Ocean Reef Resort

Resort Housekeeper

Myrtle Beach, SC · On-site

$15/hr

... as directed by management Qualifications Desired qualifications for this role include ... Resort Accommodations Discount * And more! Why choose Brittain? WE ARE MORE THAN JUST A WORKPLACE.

Highgate Hotels

Resort Manager

Paradise Valley, AZ · On-site

The Resort Manager works directly with the Managing Director and leads the day-to-day operations of the Kimpton Miralina Resort & Villa's to ensure an exceptional luxury guest experience, effective ...

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Resort Director information

What is a resort director?

A Resort Director is a senior management professional responsible for overseeing the overall operations and guest experience at a resort. This role involves managing staff, coordinating departments such as hospitality, events, maintenance, and food services, and ensuring high standards of service. Resort Directors are also responsible for budgeting, marketing, guest satisfaction, and compliance with health and safety regulations. They play a key role in strategic planning to improve guest experiences and drive business growth.

What are the key skills and qualifications needed to thrive as a resort director, and why are they important?

To thrive as a Resort Director, you need strong leadership, hospitality management expertise, and a degree in hospitality or business administration. Experience with property management systems (PMS), budgeting software, and guest service technologies is typically required. Outstanding interpersonal skills, problem-solving abilities, and a customer-centric mindset distinguish top performers in this role. These competencies are crucial for delivering exceptional guest experiences, optimizing operational efficiency, and achieving financial targets in a competitive hospitality environment.

What are some common challenges faced by resort directors, and how can they be addressed?

Resort Directors often encounter challenges such as managing high guest expectations, ensuring seamless coordination between diverse departments, and adapting to seasonal fluctuations in occupancy. Addressing these challenges requires strong leadership, excellent communication skills, and the ability to implement efficient operational procedures. Successful Resort Directors foster a collaborative work environment, invest in staff development, and proactively seek guest feedback to continuously improve the resort experience.

What is the difference between Resort Director vs Resort Manager?

AspectResort DirectorResort Manager
ResponsibilitiesOversees all resort operations, strategic planning, and guest experience at a high levelManages daily operations, staff, and guest services on a more immediate basis
CredentialsTypically requires extensive hospitality experience, leadership skills, and often a degree in hospitality or businessRequires hospitality experience, often with a focus on operational management, and relevant certifications
Work EnvironmentExecutive-level setting, overseeing multiple departments and strategic initiativesOperational setting, directly managing staff and guest interactions

The main difference between a Resort Director and a Resort Manager lies in scope and level of responsibility. The Resort Director holds a higher strategic and leadership role, overseeing the entire resort's operations and long-term planning. In contrast, the Resort Manager focuses on daily management and operational tasks. Both roles require hospitality experience and relevant credentials, but the Resort Director's position involves broader oversight and strategic decision-making.

How do you become a resort director?

To become a resort director, candidates typically need extensive experience in hospitality management, often 5 or more years, including leadership roles such as hotel manager or operations manager. A bachelor's degree in hospitality, business, or a related field is common, and strong skills in team leadership, customer service, and financial management are essential. Certifications like Certified Hotel Administrator (CHA) can also enhance prospects.
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Resort Director jobs near you
Infographic showing various Resort Director job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 85% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Director of Safety & Security

Charlotte Amalie, VI • On-site

Vacatia, Inc.
Internet and IT • 1 - 10 employees
Learn more about Vacatia, Inc.external

Full-time

Posted 11 days ago

Job description

Description:

We are seeking an experienced Resort Director of Safety & Security to lead all safety, security, and emergency response operations at the property. This is a highly visible, hands-on leadership role for someone who understands that effective resort security is about more than enforcement—it’s about creating a safe environment while delivering exceptional hospitality.

Reporting directly to the General Manager, you’ll lead the resort’s security team, strengthen safety practices, oversee emergency preparedness, and serve as a trusted partner to resort and corporate leadership.

What You'll Do:
  • Lead day-to-day safety and security operations, including patrols, access control, surveillance, incident response, and emergency procedures.
  • Build and lead a professional, visible, and guest-focused security team.
  • Recruit, train, coach, and develop security personnel with a focus on service, de-escalation, emergency response, and operational excellence.
  • Oversee CCTV, access control, alarms, key control, and other security systems and programs.
  • Lead the response to guest and associate incidents, emergencies, disturbances, injuries, theft, property damage, and other safety concerns.
  • Ensure incidents are thoroughly investigated, documented, reported, and escalated appropriately.
  • Develop and maintain security post orders, patrol standards, emergency procedures, and escalation protocols.
  • Conduct emergency drills, training exercises, safety inspections, and competency assessments.
  • Oversee resort vehicle and golf cart safety programs, including associate training, inspections, and compliance.
  • Monitor traffic flow, parking, access points, and other areas impacting resort safety and security.
  • Track incident trends, response times, security effectiveness, and other key performance indicators to identify opportunities for improvement.
  • Serve as a key member of the resort’s emergency response team and primary Safety & Security liaison to the General Manager during crisis situations.
  • Partner with Corporate Safety & Security, Risk Management, Legal, law enforcement, and emergency responders as needed.
  • Champion a service-first, safety-always culture throughout the resort.
Requirements: What We’re Looking For:
  • Minimum of 5 years of progressively responsible Safety & Security experience, preferably within hospitality, resorts, hotels, or another guest-facing environment.
  • Previous experience as a Security Director, Security Manager, or in a comparable leadership position strongly preferred.
  • Demonstrated experience leading security teams, emergency response, incident investigations, and safety programs.
  • Strong knowledge of hospitality security operations, emergency preparedness, and applicable safety and regulatory requirements.
  • Experience with CCTV, access control, alarm systems, incident reporting platforms, and related security technologies.
  • Proven ability to balance security enforcement and risk management with a positive, hospitality-focused guest experience.
  • Strong leadership, communication, decision-making, conflict-resolution, and problem-solving skills.
  • Ability to remain calm, decisive, and professional during emergencies and high-pressure situations.
  • A collaborative, hands-on leadership style with a commitment to safety, accountability, and exceptional service.
  • Valid government-issued security registration or license as required by applicable state or local regulations.
Why This Role Matters?

You’ll have the opportunity to shape the safety culture of the entire resort. From developing your team and strengthening emergency preparedness to identifying risks before they become incidents, your leadership will directly impact the experience of every guest, owner, and associate on property. 


Ready to lead and make an impact?
Apply today to join Bluebeard’s Castle and help keep our resort running safely and efficiently!

Apply