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Resort Director Jobs (NOW HIRING)

Highgate Hotels

Resort Manager

Paradise Valley, AZ

The Resort Manager works directly with the Managing Director and leads the day-to-day operations of the Kimpton Miralina Resort & Villa's to ensure an exceptional luxury guest experience, effective ...

Highgate Hotels L.P.

Resort Manager

Paradise Valley, AZ · On-site

$110 - $170/hr

Overview The Resort Manager works directly with the Managing Director and leads the day-to-day operations of the Kimpton Miralina Resort & Villa's to ensure an exceptional luxury guest experience ...

Boyne Resorts

Soft Goods Sales Associate

Newry, ME · On-site

$16 - $20/hr

Sunday River's Soft Goods Sales Associates work directly with the resort's Director of Retail to sell through Sunday River Sports and/or Betty's Treats and Treasures. The ideal candidate will have ...

Boyne Resorts

Soft Goods Sales Associate

Newry, ME

$16 - $20/hr

Sunday River's Soft Goods Sales Associates work directly with the resort's Director of Retail to sell through Sunday River Sports and/or Betty's Treats and Treasures. The ideal candidate will have ...

Columbia Sussex

Sales Manager

Fort Myers, FL · On-site

This position is a National Resort Sales Manager position and reports to the Resort Director of Sales. The ideal candidate for this position: * Excellent communication skills, both written and verbal ...

Still Waters Resort

This role also provides direct leadership and coordination of the Maintenance team , ensuring daily operations and long-term projects align with the resort's quality and safety standards. This ...

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Resort Director information

What is a resort director?

A Resort Director is a senior management professional responsible for overseeing the overall operations and guest experience at a resort. This role involves managing staff, coordinating departments such as hospitality, events, maintenance, and food services, and ensuring high standards of service. Resort Directors are also responsible for budgeting, marketing, guest satisfaction, and compliance with health and safety regulations. They play a key role in strategic planning to improve guest experiences and drive business growth.

What are the key skills and qualifications needed to thrive as a resort director, and why are they important?

To thrive as a Resort Director, you need strong leadership, hospitality management expertise, and a degree in hospitality or business administration. Experience with property management systems (PMS), budgeting software, and guest service technologies is typically required. Outstanding interpersonal skills, problem-solving abilities, and a customer-centric mindset distinguish top performers in this role. These competencies are crucial for delivering exceptional guest experiences, optimizing operational efficiency, and achieving financial targets in a competitive hospitality environment.

What are some common challenges faced by resort directors, and how can they be addressed?

Resort Directors often encounter challenges such as managing high guest expectations, ensuring seamless coordination between diverse departments, and adapting to seasonal fluctuations in occupancy. Addressing these challenges requires strong leadership, excellent communication skills, and the ability to implement efficient operational procedures. Successful Resort Directors foster a collaborative work environment, invest in staff development, and proactively seek guest feedback to continuously improve the resort experience.

What is the difference between Resort Director vs Resort Manager?

AspectResort DirectorResort Manager
ResponsibilitiesOversees all resort operations, strategic planning, and guest experience at a high levelManages daily operations, staff, and guest services on a more immediate basis
CredentialsTypically requires extensive hospitality experience, leadership skills, and often a degree in hospitality or businessRequires hospitality experience, often with a focus on operational management, and relevant certifications
Work EnvironmentExecutive-level setting, overseeing multiple departments and strategic initiativesOperational setting, directly managing staff and guest interactions

The main difference between a Resort Director and a Resort Manager lies in scope and level of responsibility. The Resort Director holds a higher strategic and leadership role, overseeing the entire resort's operations and long-term planning. In contrast, the Resort Manager focuses on daily management and operational tasks. Both roles require hospitality experience and relevant credentials, but the Resort Director's position involves broader oversight and strategic decision-making.

How do you become a resort director?

To become a resort director, candidates typically need extensive experience in hospitality management, often 5 or more years, including leadership roles such as hotel manager or operations manager. A bachelor's degree in hospitality, business, or a related field is common, and strong skills in team leadership, customer service, and financial management are essential. Certifications like Certified Hotel Administrator (CHA) can also enhance prospects.
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Resort Director jobs near you
Infographic showing various Resort Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

RV Resort Manager

Gold Ranch Casino & RV Resort

Verdi, NV

Full-time

Posted 13 days ago

Job description

Description

Under the direct supervision of the General Manager or Operations Manager, this position manages the day-to-day operations in the RV Resort.

Requirements

Responsible for the following areas:

  • Takes reservations and register overnight campground guests in person, over the phone or by email.
  • Answer incoming phone calls and manage the store multi-line phone system.
  • Input customer data into customer management system.
  • Provide customers with company information, store hours, and answer general questions.
  • Conduct general administrative duties such as filing, data entry, copying.
  • Fills propane bottles and motorhome propane tanks
  • Other duties assigned by management.
  • Distributes messages to guests and prepares upcoming event flyers
  • Light cleaning of office
  • Reliable and strong work ethic. Professional appearance is a must.
  • Able to walk, stand, and sit for periods of time to inspect the RV Park.
  • Able to work independently. 
  • Work shifts may include weekends and holidays.
  • Lead, through subordinate staff, and participate in the effective management of RV Resort operations to maximize financial performance while upholding quality, safety and sanitation standards and maximizing levels of guest satisfaction.
  •  Participate in regular staff meetings as directed and organize, arrange, and conduct employee meetings for subordinate positions on a regular basis.
  • Ensure that scheduling of RV Resort staff is completed in a timely manner using best business practices to obtain maximum labor efficiencies without adversely affecting guest service, guest and employee safety and comfort. 
  • Track attendance and approve payroll for RV Resort staff. 
  • Maintain inventory control of office/RV Resort supplies.
  • Train and provide positive recognition and/or counsel to RV Resort staff. Assist in the oversight of all departmental matters. 
  • Fully understand and assist in compliance with all federal, state, county and municipal regulations pertaining to the health, safety, labor and RV Resort requirements of the property and its employees/guests. 
  • Maintains confidentiality of all relevant information concerning guests, employees, and company assets.
  • Conducts interviews and recommends applicants for hire.
  • Makes recommendations for disciplinary action, prepares, and presents disciplinary and coaching documentation as needed.
  • Knowledgeable of all property departmental policies regarding personnel, and report all violations of Company policies/rules/procedures.
  • Writes and assists with RV Resort employee performance reviews to ensure effectiveness, objectivity, and employee compliance.
  • Be a leader and a role model to all employees.
  • Works with the Human Resources department to ensure a productive, participative, and comfortable work environment in which all employees are valued and treated lawfully and consistently. Ensure compliance with all local, state, and federal employment and labor law regulations. Directly facilitates open employee communications to discern grievances, and to respond to these grievances in all appropriate manners, including redressing meriting correction.
  • Ensures guest satisfaction is consistently obtained and maintained.


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