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Resident Services Manager Jobs (NOW HIRING)

RAM Partners, LLC

Resident Services Manager

Lewisville, TX · On-site

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will work directly with the Property Manager to support the Resident Services office and activities. Making a career change or taking on a new role is a big decision. Here are some of ...

Tailwind Group, Inc.

Resident Services Manager

Gainesville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Resident Services Manager is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent ...

Progress Residential

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Resident Services Manager plays a key role in delivering exceptional resident experience by fostering positive relationships and providing outstanding customer service within the apartment ...

Tailwind Group Inc

Resident Services Manager

Gainesville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Resident Services Manager is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent ...

Tailwind Group, Inc.

Resident Services Manager

Gainesville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Resident Services Manager is primarily responsible for providing comprehensive support in all aspects of the property operations. A successful Resident Services Manager will provide excellent ...

Pretiumenterpriseservices

$23.78 - $35.66/hr

The Resident Services Manager plays a key role in delivering exceptional resident experience by fostering positive relationships and providing outstanding customer service within the apartment ...

Brookfield Properties

Resident Services Manager

Brooklyn, NY · On-site

$22.97 - $32.16/hr

  • Retirement

  • PTO

First point of contact with resident and provides high level of customer service. Plans, implements ... Manages the resident experience, Active building and Kingsley Survey system responses regularly.

Student Quarters

Resident Services Manager

San Marcos, TX · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Document and follow up on service requests from residents.? Financial Management * Assist the General Manager in achieving the highest possible net operating income by implementing effective cost ...

Progress Residential

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Resident Services Manager plays a key role in delivering exceptional resident experience by fostering positive relationships and providing outstanding customer service within the apartment ...

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Resident Services Manager information

See salary details

$26.5K

$63.3K

$104.5K

How much do resident services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for resident services manager in the United States is $63,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What are the duties of a resident services manager?

A resident services manager oversees the daily operations of a residential property, including addressing resident concerns, coordinating maintenance and repairs, and ensuring compliance with community policies. They often serve as a point of contact for residents, facilitate community events, and work to maintain high occupancy and resident satisfaction. Strong communication, organizational skills, and familiarity with property management software are essential for this role.
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Resident Services Manager jobs near you
Infographic showing various Resident Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,339 per year, or $30.5 per hour.

Resident Services Manager

Prospera Housing Community Services

Austin, TX • On-site

$18 - $21/hr

Full-time

Re-posted 5 days ago

Job description

Description:

The Resident Services Manager plans, directs and coordinates the activities of social services and community outreach to residents of their assigned property (properties).


KNOWLEDGE, SKILLS AND ABILITIES- GENERAL PERFORMANCE:

  • Knowledge of service programs and educational methods.
  • Ability to plan and manage programs, events and outings.
  • Ability to work independently and concurrently to perform multiple compliance projects.
  • Knowledge of computer software applications.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to execute a services plan.
  • Ability to establish effective working relationships with co-workers, board members, supervisors, consultants and general public.
  • Ability to produce work which consistently meets quality requirements of accuracy, thoroughness and effectiveness.
  • Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
  • Respond positively to supervisory direction and feedback.
Requirements:

EDUCATION & KNOWLEDGE REQUIRED:

  • Bachelor’s Degree in a Human Services field or Qualified Social Worker field preferred.
  • In lieu of educational requirements, a minimum of two (2) years of experience in a Human Services field is required.
  • Community Health Worker certification preferred.
  • Professional Service Coordinator Certification preferred.
  • Valid Class “C” Texas Driver’s License required.


EEOC STATEMENT:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.