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Resident Service Director Jobs (NOW HIRING)

Avanath

Resident Service Coordinator

Brooklyn, NY · On-site

$21.25 - $27.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

Avanath

Resident Service Coordinator

Brooklyn, NY · On-site

$21.25 - $27.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

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$38.5K

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How much do resident service director jobs pay per year?

As of Jun 8, 2026, the average yearly pay for resident service director in the United States is $80,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Resident Service Director vs Leasing Consultant?

AspectResident Service DirectorLeasing Consultant
CredentialsCustomer service experience, property management knowledgeReal estate license or leasing certification often preferred
Work EnvironmentProperty management, resident relations, team supervisionApartment leasing offices, sales environment
Employer & IndustryProperty management companies, senior living communitiesApartment communities, leasing agencies

The Resident Service Director focuses on resident relations, community engagement, and team management, while the Leasing Consultant primarily handles property tours, leasing processes, and sales. Both roles require customer service skills, but the Resident Service Director has broader responsibilities in resident retention and community management.

More about Resident Service Director jobs
What cities are hiring for Resident Service Director jobs? Cities with the most Resident Service Director job openings:
What are the most commonly searched types of Resident Service jobs? The most popular types of Resident Service jobs are:
What states have the most Resident Service Director jobs? States with the most job openings for Resident Service Director jobs include:
What job categories do people searching Resident Service Director jobs look for? The top searched job categories for Resident Service Director jobs are:
Resident Service Director jobs near you
Infographic showing various Resident Service Director job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $80,172 per year, or $38.5 per hour.
RESIDENT SERVICE COORDINATOR

RESIDENT SERVICE COORDINATOR

Gene B. Glick Company, Inc.

West Lafayette, IN • On-site

$17.50 - $22.50/hr

Full-time

Posted 5 days ago

Gene B. Glick rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

30th of 153 rated real estate companies

Job description

Overview
We are searching for an experienced Resident Service Coordinator to assist our residents at our Copper Gate and Chapelgate Park apartment communities.
The Resident Service Coordinator (RSC) provides support to a diverse group of residents living in our affordable housing communities. This position requires a motivated and resourceful individual who is sensitive to resident needs, has outstanding skills in coordinating services for residents, can work effectively within a team, and thrive in a relatively independent work environment - taking the initiative to proactively support resident needs.
Responsibilities
Resident Case Management:
  • Ensure the completion of resident intake, annual resident assessments, ongoing referral services, evaluation of health, psychological and social needs, development of individually tailored case plan for services and periodic re-assessment of the resident's situation when services are not available through the general community.
  • Accurately maintain record of resident interactions, goals, desired outcomes and family or individual achievements.
  • Follow up on resident lease violations notices given to residents, working proactively to reduce the number of notices that lead to evictions.

Resident Programming and Engagement:
  • Work with the property manager, regional manager, resident success manager, and other team members to ensure that services are consistent with an existing resident services plan and that those services are meeting Glick's service standards of striving towards the common goal of resident stability.
  • Facilitate and implement core programs as assigned by the program model and the site-specific resident services plan.
  • Oversee the development and implementation of ongoing resident engagement activities (engagement involves connecting with residents to understand their needs, build relationships, foster community, and encourage participation in activities and services).
  • Facilitate and implement core programs as assigned by the program model and the site-specific resident services plan.
  • Oversee the development and implementation of regular onsite programs (programming involves creating and implementing measurable opportunities and activities that meet specific/targeted residents' needs and enhance their overall quality of life).
  • Develop strong relationships with community-based organizations and providers for both referrals and onsite services. Identify resident needs and develop strategies to connect residents with necessary services, resources, and supports. When community-based or external services are unavailable, the RSC may provide direct services.
  • Accurately collect and record data to measure both resident and program outcomes.

Supporting Resident Basic Needs:
  • Establish and maintain community-based partnerships supporting food access, rental and utility assistance as well as general eviction prevention.

Administrative:
  • Manage RSC tenant relations and training expenses to ensure expenses are reasonable, allowable, and funds are expended in a timely manner.
  • Complete, review, and submit reports on a timely basis and as requested.
  • Creates monthly calendar of events and community newsletter.
  • Meets regularly with onsite property manager and attends regularly offered training.

Qualifications
  • Bachelor of Social Work, Gerontology, Psychology, Counseling; or equivalent combination of education, training and experience.
  • 2-3 years of progressively responsible experience in social service delivery.
  • Experience with PC based word processing and spreadsheet software.
  • Demonstrated ability to advocate, organize, problem-solve and provide results for the population(s) served.
  • Able to work a varied schedule including evenings and weekends.
  • Must have and maintain a valid Driver's License in the state of residence.
  • Must be able to communicate effectively verbally and in writing.
  • Must be able to read and comprehend the English language.
  • Fluency in Spanish a plus.

Apply