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Resident Service Director Jobs (NOW HIRING)

Avanath

Resident Service Coordinator

Orlando, FL · On-site

$18.25 - $23.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

Avanath

Resident Service Coordinator

Orlando, FL

$18.25 - $23.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

Avanath

Resident Service Coordinator

New York, NY · On-site

$21.25 - $27.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

Avanath

Resident Service Coordinator

Orlando, FL

$18.25 - $23.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

Avanath

Resident Service Coordinator

New York, NY

$21.25 - $27.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

Avanath

Resident Service Coordinator

New York, NY

$21.25 - $27.25/hr

You'll work closely with the Director of Resident Services and report directly to the Community Manager. The Resident Services Coordinator is a team player and provides administrative and operational ...

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Resident Service Director information

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$38.5K

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$113.5K

How much do resident service director jobs pay per year?

As of Jul 20, 2026, the average yearly pay for resident service director in the United States is $80,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Resident Service Director vs Leasing Consultant?

AspectResident Service DirectorLeasing Consultant
CredentialsCustomer service experience, property management knowledgeReal estate license or leasing certification often preferred
Work EnvironmentProperty management, resident relations, team supervisionApartment leasing offices, sales environment
Employer & IndustryProperty management companies, senior living communitiesApartment communities, leasing agencies

The Resident Service Director focuses on resident relations, community engagement, and team management, while the Leasing Consultant primarily handles property tours, leasing processes, and sales. Both roles require customer service skills, but the Resident Service Director has broader responsibilities in resident retention and community management.

More about Resident Service Director jobs
What cities are hiring for Resident Service Director jobs? Cities with the most Resident Service Director job openings:
What are the most commonly searched types of Resident Service jobs? The most popular types of Resident Service jobs are:
What states have the most Resident Service Director jobs? States with the most job openings for Resident Service Director jobs include:
What job categories do people searching Resident Service Director jobs look for? The top searched job categories for Resident Service Director jobs are:
Resident Service Director jobs near you
Infographic showing various Resident Service Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $80,172 per year, or $38.5 per hour.
Resident Service Coordinator

Resident Service Coordinator

Silver Tree Residential, LLC

Worcester, MA • On-site

$19.50 - $25/hr

Full-time

Re-posted 6 days ago

Job description

Resident Services Coordinator
Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2008 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing possible to our residents with safe, quiet, and amenity-filled communities. Our exhaustive resident screening process is important to making each property successful, by aiming to improve the quality of our residents' living environment. Furthermore, we have been successful in achieving extremely high NSPIRE and MOR scores in all of our communities. It is through this firm commitment to excellence, that we at STR demonstrate a resounding record of success with our ever-growing portfolio of housing communities.
Resident Services Coordinator reports directly to the Community Director. The RSC is responsible for the prompt and efficient performance of all tasks assigned and for continuous self-improvement of skills and expertise. We are looking for a reliable team member who is willing to uphold our community to the highest standards.
Essential Functions and Responsibilities:
  • Develop relationships and partnerships with multiple agencies and nonprofits in the market area to help provide services for residents.
  • Link and develop ongoing educational programming, wellness presentations and on-site events for residents that enable, empower and promote resident self-sufficiency.
  • Demonstrate a working knowledge of federal, state and local resources, including entitlement and means-tested programs available to seniors that support a consumer-directed approach toward independent living.
  • Provide information on available resources to residents, their families and representatives that are targeted to meet service needs requested and directed by the resident to enhance their ability to age in place.
  • Serve as a liaison with medical and professional services providers, and community agencies and/or upon request and/or authorization from the resident or his/her legal representative.
  • Report abuse, neglect or exploitation of a resident in accordance and compliance with appropriate state statutes, and standards of ethical practice.
  • Does not provide direct services to residents but may provide limited case management when requested and authorized by the resident.
  • Maintain resident files in compliance with HUD requirements, utilizing such files to prepare and submit HUD regulatory reports as directed.
  • Develop and maintain a resource directory for the apartment community.
  • When consumer-directed, SC shall assist the resident, family and designated representatives with transition into and out of the facility.
  • Must be able to pass background check and pre-employment drug screening.

Qualifications:
  • Individual will possess a minimum of a bachelor's degree in gerontology, social work or related field. Master's degree and/ or AASC Professional Services Coordinator certification is preferred but not required.
  • Individual will possess a minimum of three years of experience providing social services and a genuine interest in continuing education that directly serves the elderly.
  • Individual will be informed as to legal liability issues relevant to the provision of social services to at-risk populations.
  • Individual will possess a sincere commitment and passion to serve an elderly population characterized by physical, functional, social and cognitive challenges.
  • Individual will possess strong written and verbal communication skills, and the ability to problem-solve, educate and advocate for vulnerable adults.
  • Excellent organizational skills and knowledge of MS Office. Experience with Excel is required.

To ensure STR gets the best candidates, we offer a competitive salary and benefit package.
For more information, please visit our website: www.st-residential.com.
Silver Tree Residential is an Equal Opportunity Employer and Drug-Free Workplace.

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