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Director Of Resident Services Jobs (NOW HIRING)

Vi Living

Director of Resident Services

Delray Beach, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Vi Living

Director of Resident Services

Boynton Beach, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Vi Living

Director of Resident Services

Boca Raton, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Vi Living

Director of Resident Services

Boynton Beach, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Vi Living

Director of Resident Services

Lake Worth, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Vi Living

Director of Resident Services

Delray Beach, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Vi Living

Director of Resident Services

Delray Beach, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

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Director Of Resident Services information

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$38.5K

$80.2K

$113.5K

How much do director of resident services jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director of resident services in the United States is $80,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a director of resident services?

A Director of Resident Services is a management professional responsible for overseeing programs and services that enhance the quality of life for residents in housing communities, such as senior living facilities, apartment complexes, or assisted living centers. Their duties often include managing staff, coordinating wellness and social programs, liaising with residents and families, and ensuring regulatory compliance. They play a key role in fostering a supportive and engaging environment, resolving resident concerns, and maintaining high satisfaction levels among residents. This position typically requires strong organizational, communication, and leadership skills, along with experience in social services or property management.

What are the key skills and qualifications needed to thrive as a director of resident services, and why are they important?

To thrive as a Director of Resident Services, you need expertise in resident care management, leadership, and a background in social work or healthcare administration, often supported by a relevant degree or certification. Familiarity with care planning software, regulatory compliance systems, and case management tools is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication are vital for building relationships with residents, families, and staff. These skills ensure high-quality resident experiences, regulatory adherence, and a supportive, well-managed living environment.

What are some typical challenges faced by a director of resident services, and how can they be addressed?

Directors of Resident Services often navigate challenges such as balancing the diverse needs of residents, coordinating with multiple departments, and ensuring compliance with regulations. Successfully addressing these challenges involves strong communication skills, proactive problem-solving, and effective delegation. Building strong relationships with residents and staff, staying informed about best practices in resident care, and fostering a collaborative work environment are key strategies for managing these demands and enhancing overall resident satisfaction.

What is the difference between Director Of Resident Services vs Resident Services Coordinator?

AspectDirector Of Resident ServicesResident Services Coordinator
CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; certifications in case management or social services are commonOften requires a high school diploma or associate degree; some roles prefer certifications in social services or case management
Work EnvironmentAdministrative offices, senior living communities, or healthcare facilities; overseeing multiple staff and programsDirect interaction with residents in community centers or healthcare settings; focus on individual resident needs
Employer & IndustrySenior living communities, assisted living, or healthcare organizationsSenior living facilities, nursing homes, or community service agencies

The main difference is that the Director Of Resident Services holds a leadership role with broader responsibilities, overseeing programs and staff, while the Resident Services Coordinator focuses on direct resident support and day-to-day assistance. Both roles require knowledge of resident needs, but the director typically manages operations and strategic planning.

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Cities with the most Director Of Resident Services job openings:

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Director Of Resident Services jobs near you
Infographic showing various Director Of Resident Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,172 per year, or $38.5 per hour.

Director of Resident Services

Life Care Services

San Diego, CA

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Position Title: Director of Resident Services

Pay: $85,000 - $90,000 annually

Who we are:

Walk through our doors and see the difference in the future with senior living and care. We provide upscale resort-style living located in beautiful Rancho Bernardo. Casa de las Campanas offers more than just a job. Our team of passionate professionals enhances the lives of seniors in our community every day. Our campus and natural setting reflect our residents' love of southern California. You will not find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. When our community of well-traveled, outdoor-loving seniors is not visiting other parts of the world, you will find them socializing over dinner, hiking a nearby trail, or just enjoying the spectacular views. We are currently seeking a talented Director of Resident Services to join our team. If you are looking for a different perspective on senior living apply today! 

You will enjoy:

  • $0 employee cost share for medical Insurance
  • Dental and Vision Insurance
  • Bonus eligibility
  • Free Meal for shift
  • Now offering DailyPay!
  • Life insurance
  • Long-term disability insurance
  • 403 (b) retirement plan with employer match
  • Tuition reimbursement program 
  • PTO and paid holidays
  • Pet insurance
  • AFLAC
  • Monthly Employee Engagement Activities 
  • An extraordinary work environment that is both engaging and fun!

Who you are:

  • Master's degree in a related field preferred; Social Work, Psychology, Counseling
  • Minimum of 3 to 5 years of progressive experience in customer service, guest relations, social work, or a similar role
  • Experience working with the elderly required
  • RCFE certification preferred

 General Summary:

The Director of Resident Services is responsible for developing, fostering and improving the relationship between the community, residents and their families focusing on resident satisfaction ensuring resident questions are answered, needs are met, and coordination of areas related to resident relations.

Essential Job Duties:

  • Oversees Residential Social Workers, Navigators, and Concierge Services; ensures accurate responses to questions and customer service.
  • Oversees the efficient and effective resolution of resident complaints and answers residents' questions regarding the community, policies, etc.
  • Responsible for departmental operation and capital budgets.
  • Provides a program to provide effective counseling for grief, depression, illness, and loss trauma associated with moving, etc. (both individual & group).
  • Provides customer service to residents by problem-solving when needed or providing guidance regarding where residents find information and functioning as the liaison between residents and staff.
  • Monitors residents' overall well-being in a general way and reports any significant changes in condition or concerns to the appropriate Director(s).
  • Performs other relative, relevant duties as required.

All Employees must be able to pass background checks (fitness for duty physical, fingerprinting, employment references) as required by a licensed residential care facility. 

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About Life Care Services

Sourced by ZipRecruiter

s an industry pioneer with more than a half-century of experience, making a difference in the lives of seniors has been our sole focus since day one. At LCS, we’ve designed a dedicated family of companies to help fulfill your community’s mission. This structure allows us to develop and share expertise across our company to deliver innovative solutions to seniors and their communities. We are guided by five principles to ensure that every company decision is made with integrity and for the good of the seniors we serve.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Des Moines, IA, US

Year founded

1971

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