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Director Of Resident Relations Jobs (NOW HIRING)

Mira Vie at Warren

Director of Resident Experience

Warren, NJ · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Resident Experience is responsible for all resident activities of a given managed ... Works with the Community Relations Director and other management staff to organize these events ...

Mira Vie at Warren

Director of Resident Experience

Warren, NJ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Director of Resident Experience is responsible for all resident activities of a given managed ... Works with the Community Relations Director and other management staff to organize these events ...

Manor Lake Hoschton

Director of Resident Care

Hoschton, GA · On-site

$62K - $83K/yr

Purpose To plan, organize, develop and direct the overall operation of the resident care program in accordance with current federal, state and local standards governing the community, and as may be ...

Wellpointe

Director of Resident Care (RN)

Fresno, CA · On-site

$67K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Director of Resident Care (RN) Company: Staff2You CV, LLC Work Location: Fresno Guest Homes Facilities Reports to: Executive Administrator Location: Fresno, CA ABOUT STAFF2YOU CV, LLC Staff2You CV ...

New

2Life Communities

Director Of Resident Services

Tallahassee, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Director Of Resident Services The Director of Resident Services provides leadership and oversight for resident support services, care coordination, and programs that promote the overall well-being ...

HarborChase of Olney

Director of Resident Care

Olney, MD

$70K - $93K/yr

Provide direct supervision of resident care staff including monitoring job performance, conducting associate performance evaluations, coaching and counseling associates and providing training and ...

McGregor Foundation

Director of Resident Services

Cleveland, OH · On-site

$73K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role The Director of Residential Services will manage the clinical operations of the Assisted Living facility and provide care and wellness services to the residents. Reporting to the Assisted ...

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Director Of Resident Relations information

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$39K

$100.9K

$173.5K

How much do director of resident relations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director of resident relations in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Resident Relations vs Leasing Manager?

AspectDirector Of Resident RelationsLeasing Manager
Primary FocusResident satisfaction, community engagement, conflict resolutionProperty leasing, unit marketing, lease signing
Required CredentialsCustomer service experience, property management knowledgeReal estate license, leasing experience
Work EnvironmentResident interactions, community events, management oversightOffice, leasing offices, property tours
Industry UsageCommon in property management, multifamily communitiesCommon in leasing offices, property rentals

The main difference is that the Director Of Resident Relations focuses on maintaining resident satisfaction and community engagement, while the Leasing Manager primarily handles leasing activities and unit rentals. Both roles require customer service skills, but the Director role involves more community management and resident retention strategies.

What are some common challenges faced by a director of resident relations, and how can they be effectively managed?

A Director of Resident Relations often navigates challenges such as balancing the diverse needs and expectations of residents, addressing conflict resolution, and maintaining strong communication between residents, staff, and management. Effective management involves developing strong interpersonal skills, implementing regular feedback systems, and fostering a culture of transparency and responsiveness. Building strong relationships with both residents and team members is essential, as is staying proactive in identifying and resolving issues before they escalate.

What are the key skills and qualifications needed to thrive as a director of resident relations?

To thrive as a Director Of Resident Relations, you need a strong background in hospitality management or social work, combined with experience in residential services and a relevant degree. Familiarity with customer relationship management (CRM) systems, property management software, and industry-specific compliance standards is typically expected. Exceptional interpersonal skills, conflict resolution abilities, and empathetic communication set outstanding candidates apart. These competencies are crucial for ensuring resident satisfaction, resolving concerns promptly, and maintaining a positive community environment.

What does a director of resident relations do?

A Director of Resident Relations is responsible for ensuring a positive living experience for residents in facilities such as senior living communities, apartment complexes, or residential care settings. Their duties include addressing resident concerns, coordinating events and activities, facilitating communication between residents and staff, and resolving conflicts. They often act as a liaison to enhance resident satisfaction and support a sense of community. This role requires strong interpersonal, problem-solving, and organizational skills.
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Director Of Resident Relations jobs near you
Infographic showing various Director Of Resident Relations job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $100,880 per year, or $48.5 per hour.

Director of Resident Experience

Mira Vie at Warren

Warren, NJ • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Welcome to Distinctive Living, we're seeking a Director of Resident Experience (Full-Time) for our Mira Vie Warren, community!
Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Director of Resident Experience is responsible for all resident activities of a given managed community including coordinating all internal and external resident activities, creating the monthly activity calendar, arranging outside entertainment, assessing resident preferences, and guiding program to meet their needs and communicating with the management company on all appropriate matters.
Benefits when choosing a career with Distinctive:
  • Medical, Dental and Vision benefits
  • Paid Time Off
  • 401k Retirement Plan & Life Insurance
  • Team Member Assistance Program

Responsibilities:
  1. Assess resident interest and activity needs at time of move-in and ongoing by completing the Resident Interest Worksheet and meeting with all new residents within 7 days of move-in to determine what level of activities residents request to be a part of. Orients all residents to activity program and how to access activities.
  2. Coordinates and carries out resident activities on a daily basis within budgeted limitations. Develops a calendar of events before the beginning of the month to stimulate residents in the areas of intellectual, physical, spiritual, and social needs. Promotes all activities within building in order to improve resident participation. Follows schedule as written with minimal change and cancellation. Arranges entertainment within budgetary allotments to come into the building for residents' enjoyment. Complies with spending budget on activity supplies and entertainment.
  3. On a quarterly basis, holds an event that may be used for marketing efforts. These resident events will also serve as marketing events as they involve the entertainment of our residents. Works with the Community Relations Director and other management staff to organize these events which include planning, advertising, set-up and clean-up.
  4. Provides and staffs transportation for resident activities and other needs. Resident outings will be scheduled on the monthly calendar and will include site-seeing trips, destination locations, and medical trips. Coordinates any activity outings and any medical visit transportation with the assisted living community.
  5. Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standard. Should workplace injuries occur, the Department Heads and Directors are to assist the Executive Director when required with the investigation, return to work, and management of the injured worker communications with care provider and the management company.
  6. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
  7. Performs other duties as assigned or needed.

Required Skills and Experience:
  • High School Diploma or equivalent required.
  • Associate or Bachelor's degree strongly preferred in Social Service, Business, or a field related to this position.
  • Prior management/supervisory experience.
  • Minimum of three years' experience in assisted living or memory care preferred.
  • Experience with Microsoft Word and Excel preferred.
  • Excellent verbal and written communication skills.
  • Valid driver's license and clear driving record.

Apply today to learn why Distinctive Living is a certified Great Place to Work!

Apply