Residency Program Manager Jobs (NOW HIRING)

Detroit Medical Center is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
Benefit Statement: 
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of

professionals. That's why we offer more than a job - we provide a comprehensive benefit

package that prioritizes your health, professional development, and work-life balance. The

available plans and programs include:

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off (PTO)

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness

insurance, long term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status
The Detroit Medical Center (DMC) is a nationally recognized health care system that serves patients and families throughout Michigan and beyond.  A premier healthcare resource, our mission is to help people live happier, healthier lives.  The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital. 
DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services.  
DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention.  A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan

Job Duties: 

   Serves as the lead administrative person for the GME residency/fellowship program.
   Manages and oversees the daily operations and activities of the GME residency/fellowship program(s) and may be in conjunction with other levels of GME Program Coordinators/Administrators.
   Functions as an important liaison with learners, faculty and other staff members, and the ACGME.
   Collaborates with the GME Program Director and or program leadership members to design, implement, and manage the administrative/academic operations of the program(s).  
   Manage and oversee educational activities (e.g., didactic conference schedule, Grand Rounds, etc.) that support the program's curriculum and adhere to ACGME requirements.
   Provides guidance to residents/fellows on program and GME policies, and non-clinical aspects of the program.  
   Creates, reviews, and maintain policies and procedures in accordance with university and accrediting agency standards to ensure compliance.
   Interprets policies and procedures for faculty, staff, resident and fellows. 
   Advise and consult on issues or inquiries from residents/fellows, faculty, staff and department chairs.
   Manage confidential and critical materials, issues and communications.
   Act as liaison between the Program Director and a full range of internal and external offices and individuals.
   Manage the Residency Management System (RMS) for the program, including maintaining resident/fellow demographics data; resident/fellow schedules, importing program and rotation goals and objectives; conferences attendance tracking; and ensuring timely completion of work hour reports.
   Develop initiatives to address program weaknesses in coordination with the Program Director, the Program Evaluation Committee, and other leadership team members.
   Analyze data and trends regarding accreditation and program management to implement initiatives to address program quality improvement.
   Design program evaluations, in coordination with the Program Director and the Clinical Competency Committee, that measure resident/fellow performance, faculty performance, educational content of rotations, and the program, ensuring these are written in competency-based language, as necessary.
   Manage the evaluation process for the program in the RMS and ensure timely completion by evaluators.
   Manage and coordinate accreditation activities, including preparation of ACGME site visit, self-study and other documentation.
   Along with Program Director, help prepare program, faculty, and residents/fellows for site visit; arrange meeting rooms; ensure required documents are available to site visitor as requested; and serve as key participant in the site visit.
   Work with the GME Office to schedule program Internal Reviews, prepare Internal Review documents, and participate in review meetings.  
   Develop and oversee the resident/fellow recruitment and selection process and appointment process for incoming trainees in coordination with policies and procedures provided by the GME Office.
   Maintains compliance of program letters of agreement (PLA) for all required activities and ensures agreements are revised and maintained in accordance with ACGME and SVH GME requirements.
   Track, document, report, and analyze data/trends on educational activities for residents, for the purpose of meeting board certification requirements, meeting program accreditation requirements, and complying with the policies and procedures of the Office of Graduate Medical Education (GME).
   Maintains working relationships with the Office of GME to remain compliant with all necessary requirements for all residents/fellows, visiting residents, and faculty.
   Coordinates, organizes, and schedules GME program events including recruitment, orientation, graduation, retreats, conferences and various meetings.
   Prepares and distributes materials for conferences and lectures.
   Reads literature and attends conferences to keep abreast of relevant accreditation trends and developments related to program.
   Represents the program at local, state, and national meetings and conferences.
   Collaborates with colleagues within and outside the university, becomes active in related national organizations (e.g., specialty associations, TAGME).
   Delivers guidance and mentors other levels of GME Program Coordinators and GME Program Directors.
   Assists with planning and delivery of institution-level Program Coordinator development and related activities.   
   Other Duties: Performs other duties as assigned.    
Knowledge, Skills & Abilities
Work as a GME Program Coordinator includes:
   Skills in leadership and personnel management.
   Good organizational skills. 
   Excellent oral and written communications skills. 
   Experience with Microsoft Office. 
   Setting priorities and organizing work to meet strict deadlines. 
   Making decisions independently on a variety of complex matters and escalating issues when needed. 
   Establishing and maintaining cooperative working relationships with those contacted during the course of work. 
   Unique knowledge of the ACGME and NRMP policies and procedures.
   Understanding of hospital regulatory environment. 
   Independent work, initiative and skills to adapt quickly to changes in work requirements and assignments. 
   Diplomacy, compassion, sensitivity, and a commitment to carry out professional activities.
   Handling sensitive information with absolute confidentiality.  

Qualifications:
1.    Bachelor's degree in business, Education, Administration or related field, preferred. In lieu of a bachelor's degree, candidate can provide proof of prior GME experience (at minimum 2-4 years). 
2.    Minimum five years of graduate medical education experience. 
3.    Experience with hospital administrative duties preferred.  
4.    Experience in Adobe Acrobat Pro, MS Excel, Word, Power Point, Outlook, ERAS, ADS, and NRMP required. 
5.    New Innovations Super User Required. Experience with IRIS Reporting Preferred.
6.    Demonstrated ability to train others, communicate effectively, and work with a high-volume of data.
DMC Detroit Receiving Hospital, Michigan's first Level I Trauma Center, helped pioneer the evolution of emergency medicine and currently has one of the busiest and most well-equipped emergency departments anywhere. The first and largest verified burn center in the state is at Receiving, and it is one of only 43 in the nation. Receiving also offers the state's leading 24/7 hyperbaric oxygen program, Metro Detroit's first certified primary stroke center, and the nationally recognized and accredited DMC Rosa Parks Geriatric Center of Excellence.
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