Residency Program Manager Jobs in New York (NOW HIRING)

The Manager is responsible for overseeing staff, operations and resources within a department or division to ensure optimal result and high employee engagement. The Manager ensures that the department is run according to institutional policies and any applicable regulatory requirements.
Responsibilities

• Partner with the Department of Surgery's Division of Education and General Surgery Residency Program Director on strategic planning, program development, and operational initiatives.
• Supervise Education Office personnel, establish performance goals, conduct evaluations, and provide coaching and professional development. Delegate responsibilities and ensure efficient workflow management across the Education Office.
• Develop and implement policies, procedures, and best practices that support educational excellence and accreditation compliance.
• Lead special projects and process improvement initiatives related to resident education and program operations.
• Ensure ongoing compliance with all Accreditation Council for Graduate Medical Education (ACGME), institutional, state, and specialty board requirements.
• Manage Annual Program Evaluation (APE), Program Evaluation Committee (PEC), Clinical Competency Committee (CCC), and accreditation site visits.
• Oversee resident duty hours, evaluations, milestones, case logs, scholarly activity, and required documentation.
• Prepare accreditation reports, surveys, data analyses, and institutional submissions.
• Direct all aspects of resident recruitment through ERAS, Thalamus and the NRMP Match.
• Develop annual recruitment strategies and oversee applicant communications, interview scheduling, and ranking processes.
• Coordinate virtual and in-person interview days, second-look visits, recruitment events, and resident activities.
• Manage recruitment activities occurring during early mornings, evenings, and weekends as required during interview season.
• Oversee onboarding, orientation, promotion, graduation, credentialing, and offboarding activities.
• Advise residents regarding institutional policies, leave administration, wellness resources, licensing, and training requirements.
• Coordinate remediation processes and maintain confidential resident records.
• Oversee complex rotation schedules across multiple hospitals and surgical services.
• Maintain educational databases, evaluation systems, and residency management software.
• Generate reports and performance metrics for program leadership and institutional stakeholders.
• Develop and monitor residency program budgets.
• Manage expenditures related to recruitment, educational activities, travel, graduation, and resident wellness initiatives.
• Coordinate contracts, vendor relationships, and educational resources.

Qualifications

• High School Diploma/GED required. Bachelor's degree preferred
• 5 years directly related experience

Non-Bargaining Unit, 862 - Surgery - ISM, Icahn School of Medicine
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Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
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