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Rental Operations Manager Jobs (NOW HIRING)

You'll be the face of our company, reporting directly to the Regional Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans ...

Description Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations.

Description Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations.

The ideal candidate is a hands-on leader with strong operational, customer service, and team management skills. Rental Operations * Supervise day-to-day rental operations to ensure efficient service ...

The ideal candidate is a hands-on leader with strong operational, customer service, and team management skills. Rental Operations * Supervise day-to-day rental operations to ensure efficient service ...

Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward. Job Title: Rental Manager Location:

The Operations Manager will report directly to the President of Allstate Crane, which is under new ... This role will provide leadership and direction for safety, rental, parts, service, transportation ...

Apply Early

The ideal candidate is a hands-on leader with strong operational, customer service, and team management skills. Rental Operations * Supervise day-to-day rental operations to ensure efficient service ...

RENTAL MANAGER

Fredericksburg, VA · On-site

$84K - $109K/yr

Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward. Job Title: Rental Manager Location:

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Rental Operations Manager information

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$31K

$63.5K

$118.5K

How much do rental operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for rental operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Rental Operations Manager vs Rental Coordinator?

AspectRental Operations ManagerRental Coordinator
CredentialsExperience in operations, industry-specific certifications often preferredCustomer service skills, basic industry knowledge
Work EnvironmentOversees multiple rental locations, manages teamsAssists customers, handles rental transactions
Employer & Industry UsageUsed in equipment, vehicle, and property rental companiesCommon in customer-facing rental roles
Search & Comparison IntentLooking for managerial roles overseeing rental processesSeeking entry-level or support roles in rentals

The Rental Operations Manager typically oversees rental processes, manages teams, and ensures operational efficiency, requiring industry experience and certifications. In contrast, the Rental Coordinator focuses on customer interactions, rental transactions, and support tasks. Both roles are essential in rental companies but differ in responsibilities and seniority.

What are some common challenges faced by a Rental Operations Manager, and how can they be effectively addressed?

Rental Operations Managers often encounter challenges such as fluctuating demand, maintenance scheduling, and ensuring high customer satisfaction. Managing inventory to meet peak periods while minimizing downtime requires strong organizational skills and data-driven forecasting. Additionally, coordinating with maintenance teams and front-line staff is essential to keep operations running smoothly. Building strong relationships with vendors and implementing efficient processes can help address these challenges and lead to a more successful rental operation.

What does a Rental Operations Manager do?

A Rental Operations Manager oversees the daily operations of rental businesses, such as car, equipment, or property rentals. They are responsible for managing staff, ensuring customer satisfaction, optimizing fleet or inventory usage, and meeting financial goals. Their duties may also include developing policies, handling customer issues, coordinating maintenance schedules, and ensuring compliance with industry regulations. Effective Rental Operations Managers use strong organizational and leadership skills to keep operations running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Rental Operations Manager, and why are they important?

To thrive as a Rental Operations Manager, you need strong leadership, organizational, and business management skills, often supported by experience in property management or hospitality and a relevant degree. Familiarity with property management software, booking platforms, and financial reporting systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for managing teams and client relationships. These competencies ensure efficient operations, high customer satisfaction, and profitability in a competitive rental market.
More about Rental Operations Manager jobs
What cities are hiring for Rental Operations Manager jobs? Cities with the most Rental Operations Manager job openings:
What states have the most Rental Operations Manager jobs? States with the most job openings for Rental Operations Manager jobs include:
Infographic showing various Rental Operations Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Claims Technician, Rental Operations

$42K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

85th of 277 rated insurance


Job description

Are you a smart, driven and customer-focused person looking for a rewarding full-time opportunity with great company and excellent employee benefits? If so, we are currently hiring a Rental Operations Claims Technician to join our growing Personal Lines Auto team in our Parsippany, NJ office.
The Rental Operations Technician is part of our Rental Unit which centralizes all rental needs for 1st and 3rd party customers. The Rental Operations team isresponsible for creating and managing all aspects of our rental reservations in accordance with State requirements. The ideal candidate willexcel in delivering exceptional customer service and ensuring a positive experience for all clients.We offer training and growth opportunities aimed at helping you build a long-term career with our Company. No prior insurance experience is needed.

RESPONSIBILITIES

  • Actively listen to customers and engage with them positively, demonstrating empathy and understanding.
  • Maintain a high level of professionalism and courtesy in all interactions with customers, claimants, repair vendors, agents, etc.
  • Read and interpret insurance policies, state regulations, and damage appraisal estimates to determine appropriate rental coverage and timelines.
  • Manage and update appropriate systems such as ClaimsPro, Enterprise's ARMs system, Hertz's Rental system, etc.
  • Adheres to privacy guidelines, law, and regulations pertaining to claims handling.
  • Required to obtain needed licenses within the first 90 days.
  • Other duties as assigned.


QUALIFICATIONS

  • An Associate's or Bachelor's degree is not required but would be considered a plus.
  • Prior customer service experience is preferred but not required.
  • Proficient computer skills.
  • Demonstrate high energy and motivation to follow up and take ownership.
  • Excellent reading skills with the ability to follow a script but also think independently.
  • Strong ability to work effectively in a team environment.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to handle stressful situations with patience and tact.
  • Ability to handle a high volume of calls within time standards while maintaining a professional demeanor.
  • Commitment to continuous improvement and learning in customer service practices.


SALARY RANGE
The pay range for this position is $42,000 to $50,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.


PERKS & BENEFITS

  • 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement


ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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