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Rental Service Manager Jobs (NOW HIRING)

Cogent

Rental Service Manager

Riverside, MO · On-site

The Rental Service Manager combines operational management (fleet readiness, utilization, P&L, scheduling) with hands-on leadership of the rental team and is accountable for the cost, quality, and ...

Cogent, Inc

Rental Service Manager

Riverside, MO · On-site

The Rental Service Manager combines operational management (fleet readiness, utilization, P&L, scheduling) with hands-on leadership of the rental team and is accountable for the cost, quality, and ...

Ossian Hardware

Rental/Service Manager

Ossian, IN · On-site

$15 - $21/hr

This position is for a Rental/Service Manager. Responsibilities include insuring scheduled maintenance, along with evaluation and repair of small engines, outdoor power equipment and rental equipment.

Warren CAT

Rental Service Mgr

Amarillo, TX · On-site

The Rental Service Manager directs, manages and coordinates rental service activities of multiple establishments to install, service, maintain and repair equipment that is rented, leased or sold by ...

Warren CAT

Rental Service Mgr

Amarillo, TX · On-site

The Rental Service Manager directs, manages and coordinates rental service activities of multiple establishments to install, service, maintain and repair equipment that is rented, leased or sold by ...

Warren CAT

Rental Service Manager

Odessa, TX · On-site

The Rental Service Manager directs, manages and coordinates rental service activities of multiple establishments to install, service, maintain and repair equipment that is rented, leased or sold by ...

Warren CAT

Rental Service Manager

Odessa, TX · On-site

The Rental Service Manager directs, manages and coordinates rental service activities of multiple establishments to install, service, maintain and repair equipment that is rented, leased or sold by ...

Warren CAT

The Rental Service Manager directs, manages and coordinates rental service activities of multiple establishments to install, service, maintain and repair equipment that is rented, leased or sold by ...

New

Warren CAT

Rental Service Manager

Odessa, TX · On-site

The Rental Service Manager directs, manages and coordinates rental service activities of multiple establishments to install, service, maintain and repair equipment that is rented, leased or sold by ...

Do it Best

Rental/Service Manager

Ossian, IN · On-site

$15 - $21/hr

This position is for a Rental/Service Manager. Responsibilities include insuring scheduled maintenance, along with evaluation and repair of small engines, outdoor power equipment and rental equipment.

Warren CAT

Rental Service Inspector

Abilene, TX · On-site

The Rental Service Equipment Inspector supports rental management and rental service staff with inspections, quoting, and customer management. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs ...

Warren CAT

Rental Service Inspector

Abilene, TX · On-site

The Rental Service Equipment Inspector supports rental management and rental service staff with inspections, quoting, and customer management. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs ...

Indie Campers

Rental Service Agent

Miami, FL · On-site

$16/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

Indie Campers

Rental Service Agent

Anchorage, AK

$23.50/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

Indie Campers

Rental Service Agent

Anchorage, AK

$23.50/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

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Rental Service Manager information

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$118.5K

How much do rental service manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for rental service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a rental service manager do?

A Rental Service Manager oversees the daily operations of a rental business, such as equipment, vehicles, or property rentals. They are responsible for managing inventory, coordinating rental agreements, supervising staff, and ensuring customer satisfaction. Additionally, they handle scheduling, maintenance, and repairs of rental items, as well as budgeting and reporting. Their goal is to maximize rental income while maintaining high levels of service and operational efficiency.

What are the key skills and qualifications needed to thrive as a rental service manager, and why are they important?

To thrive as a Rental Service Manager, you need strong organizational abilities, experience in property or equipment rental management, and often a background in business administration or a related field. Familiarity with rental management software, inventory tracking systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and leadership skills help you stand out in managing staff and resolving client issues. These skills ensure efficient operations, high customer satisfaction, and profitable rental service outcomes.

What are some common challenges faced by rental service managers and how can they be addressed?

Rental Service Managers often encounter challenges such as managing high customer expectations, coordinating logistics for equipment or property deliveries, and handling unexpected maintenance issues. To address these, strong organizational skills and proactive communication with both customers and team members are key. Implementing efficient scheduling systems and fostering a collaborative environment can help ensure quick responses to issues and smooth operations. Staying adaptable and solution-oriented will also help you navigate the fast-paced nature of rental services.

What is the difference between Rental Service Manager vs Rental Coordinator?

AspectRental Service ManagerRental Coordinator
Primary RoleOversees rental operations, manages staff, and ensures customer satisfactionAssists with rental bookings, coordinates schedules, and supports customer inquiries
Required CredentialsTypically requires experience in rental management, customer service skills, and industry knowledgeOften requires customer service experience and familiarity with rental processes
Work EnvironmentOffice setting with some on-site supervisionOffice-based with direct interaction with customers and rental sites
Industry UsageCommonly used in equipment, vehicle, and event rental companies

The Rental Service Manager focuses on overseeing rental operations and managing staff, while the Rental Coordinator primarily handles scheduling and customer support. Both roles require customer service skills, but the manager position involves more leadership and operational responsibilities.

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Rental Service Manager jobs near you
Infographic showing various Rental Service Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Rental Service Manager

Riverside, MO • On-site

Cogent
Environmental Consulting Services • 51 - 200 employees
Learn more about Cogentexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Cogent's Velocity rental division is hiring a Rental Service Manager to manage the day-to-day operation and financial performance of the rental service operation. This is a Service-Manager-tier role specialized for rental. The position manages all employees and activities related to rental shop and field service (pump rental, temporary bypass systems, diesel-driven equipment, dewatering, and equipment rehabilitation) to ensure timely delivery of quality services. The Rental Service Manager combines operational management (fleet readiness, utilization, P&L, scheduling) with hands-on leadership of the rental team and is accountable for the cost, quality, and delivery objectives of the rental operation.
Essential Responsibilities
  • Operational and financial performance (P&L) of all rental service activities: revenue, margin, labor utilization, and equipment utilization rates
  • Fleet readiness: ensuring rental equipment is maintained, tested, and available for deployment; coordinating equipment requirements to maintain adequate inventory for maximum utilization
  • Coordinates and provides technical, quality, and service leadership to the rental shop and field teams
  • Recruits, mentors, trains, and motivates the rental team in safety, quality, and productivity improvements; coaches and counsels employees on individual skills, performance, and development needs
  • Trains and ensures all assigned employees are aware of and comply with Company, government, and customer policies, procedures, and regulations
  • Equipment rehabilitation planning and execution at Kansas City and supporting facilities: prioritization, timeline, and budget
  • Rental inventory and fleet management: utilization rates (time and dollar utilization), equipment condition, replacement/disposal planning, and routine assessment of rental-equipment need through feedback from sales, customers, and suppliers
  • Manages organization, safety, and maintenance of the rental shop, yard, and service vehicles; DOT fleet management and DOT compliance (DVIR, HOS, driver qualification)
  • Provides guidance to rental service and repair processes - personnel requirements, material needs, facility needs, and tools and equipment
  • Establishes quality control standards; ensures all established cost, quality, and delivery objectives and commitments are met
  • Takes corrective measures to minimize downtime and interruption of schedules; reviews repair and operating reports and directs resolution of operational, repair, and maintenance problems
  • Customer coordination on rental deployments: equipment selection, delivery scheduling, and site setup requirements
  • Oversight of emergency and after-hours rental response: on-call crew readiness, rapid deployment for dewatering/bypass emergencies, and 24/7 customer responsiveness
  • Customer satisfaction: monitors customer feedback and satisfaction measures, resolves escalations, and supports the sales team on rental opportunities and customer relationships
  • Collaboration with geographic Senior Service Managers on rental resources and support needs within their territories

Qualifications
Education - Technical degree, equivalent military experience, or applicable industry-equivalent experience in lieu of degree; associate's degree or higher preferred
Experience - Minimum 3-5 years in rental equipment operations, field-service management, or related industrial service role; experience with equipment fleet management, customer coordination, and DOT fleet / DOT compliance
Licenses - Valid driver's license and clean driving record required; Class A CDL preferred
Computer Skills - Email, MS Word, MS Excel, Salesforce; ability to learn fleet-management and ERP systems
Language - Read, write, speak, and understand English
Physical - Ability to work in office, yard, shop, and field environments; ability to lift to 75 lbs; ability to operate service vehicles and forklifts; regular travel to rental facilities required
Preferred Qualifications
  • Bachelor's degree in business, operations management, technology, or a related field
  • Three or more years of rental management experience, including direct P&L responsibility
  • Experience managing multi-location operations
  • Knowledge of diesel-driven pump equipment, HDPE pipe fusion, and temporary bypass systems
  • Experience with rental utilization metrics and fleet financial management
  • Familiarity with OSHA regulations for diesel equipment, rigging, and field operations
  • Heavy-equipment operation experience (telehandlers, skid steers, boom trucks)
  • Continuous-improvement experience (Lean / Six Sigma)

Safety Training Requirements
  • OSHA 10 (minimum); OSHA 30 (preferred)
  • Completed LOTO (Lock Out / Tag Out) training
  • Crane & rigging training
  • Diesel-equipment safety
  • DOT compliance and driver-safety program management (DVIR, HOS)
  • Field-installation safety protocols
  • Customer-site safety-orientation compliance

Work Environment
  • Combination of office, yard, shop, and customer field-site environments across multiple locations
  • Regular travel to customer sites required
  • Exposure to diesel equipment, heavy rigging, outdoor weather conditions, and industrial environments
  • Moderate-to-high stress and pace; high level of planning, prioritizing, and decision-making
  • Work schedule is 8 hours/day, 5 days/week; responding to customer emergency rental needs requires additional work commitments any time throughout the week, including nights and weekends

Why Work With Us?
At Cogent, you're not just an employee-you're an owner. Our people make the difference, our shared values define us as a team and bring our vision to life. Together, our team of employee-owners is committed to helping build healthy and prosperous communities through creatively engineered solutions for our customers. We are a growing Midwest company that provides fluid processing solutions serving the local Industrial, Municipal, Commercial Building Trades, Oil and Gas markets through our family of trusted brands.
We Offer
  • Employee Ownership (ESOP)
  • 401(k) with Company Match
  • Profit Sharing
  • Medical, Dental, Vision & Life Insurance
  • Generous PTO, Paid Holidays & Volunteer Time Off
  • Career Development & Advancement Opportunities
  • A Culture That Values Innovation, Collaboration, and Respect

Make Your Mark with Cogent!
This is more than just a job-it's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.
Apply today and help us build something exceptional-together!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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