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Rental Service Manager Jobs (NOW HIRING)

Rental Service Agent

Anchorage, AK ยท On-site

$23.50/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

Rental Service Agent

Phoenix, AZ ยท On-site

$18.50/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

Rental Service Agent

Phoenix, AZ ยท On-site

$18.50/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

Rental Service Agent

Phoenix, AZ ยท On-site

$18.50/hr

The Rental Service Agent is a dual-focused role: * Customer Experience Champion for rentals * Sales ... Sales Conversion & Lead Management : Track leads, demos, and follow-ups in CRM. Convert rental ...

This individual will also help identify potential equipment users in Wyoming Rents service ... Keep store manager apprised of potential rental opportunities in the territory. Work with the ...

This individual will also help identify potential equipment users in Wyoming Rents service ... Keep store manager apprised of potential rental opportunities in the territory. Work with the ...

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Rental Service Manager information

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$33K

$70K

$118.5K

How much do rental service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for rental service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a rental service manager do?

A Rental Service Manager oversees the daily operations of a rental business, such as equipment, vehicles, or property rentals. They are responsible for managing inventory, coordinating rental agreements, supervising staff, and ensuring customer satisfaction. Additionally, they handle scheduling, maintenance, and repairs of rental items, as well as budgeting and reporting. Their goal is to maximize rental income while maintaining high levels of service and operational efficiency.

What are the key skills and qualifications needed to thrive as a rental service manager, and why are they important?

To thrive as a Rental Service Manager, you need strong organizational abilities, experience in property or equipment rental management, and often a background in business administration or a related field. Familiarity with rental management software, inventory tracking systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and leadership skills help you stand out in managing staff and resolving client issues. These skills ensure efficient operations, high customer satisfaction, and profitable rental service outcomes.

What are some common challenges faced by rental service managers and how can they be addressed?

Rental Service Managers often encounter challenges such as managing high customer expectations, coordinating logistics for equipment or property deliveries, and handling unexpected maintenance issues. To address these, strong organizational skills and proactive communication with both customers and team members are key. Implementing efficient scheduling systems and fostering a collaborative environment can help ensure quick responses to issues and smooth operations. Staying adaptable and solution-oriented will also help you navigate the fast-paced nature of rental services.

What is the difference between Rental Service Manager vs Rental Coordinator?

AspectRental Service ManagerRental Coordinator
Primary RoleOversees rental operations, manages staff, and ensures customer satisfactionAssists with rental bookings, coordinates schedules, and supports customer inquiries
Required CredentialsTypically requires experience in rental management, customer service skills, and industry knowledgeOften requires customer service experience and familiarity with rental processes
Work EnvironmentOffice setting with some on-site supervisionOffice-based with direct interaction with customers and rental sites
Industry UsageCommonly used in equipment, vehicle, and event rental companies

The Rental Service Manager focuses on overseeing rental operations and managing staff, while the Rental Coordinator primarily handles scheduling and customer support. Both roles require customer service skills, but the manager position involves more leadership and operational responsibilities.

More about Rental Service Manager jobs

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Infographic showing various Rental Service Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Rental Service Agent

Anchorage, AK โ€ข On-site

$23.50/hr

Full-time

Posted 29 days ago


Job description

ABOUT US
Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.
The Rental Service Agent is a dual-focused role:
  • Customer Experience Champion for rentals
  • Sales Specialist for RV purchase demos and conversions

This position is crucial to ensuring customers leave satisfied, whether they are beginning a rental journey or purchasing their future RV.
THE ROLE
The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers' high standards.
WHAT WILL YOU WORK ON?
  • Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy.
  • Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order.
  • Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets.
  • Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed.

WHO ARE WE LOOKING FOR?
  • Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments.
  • Must have: Strong communication and customer engagement skills.
  • Must have: Ability to understand and explain technical RV/vehicle systems.
  • Must have: Hands-on, adaptable, solution-oriented under pressure.
  • Proficiency using Nice to have: CRM tools, Must have: rental systems, or nice to have: digital sales software.
  • Must have: Organised, detail-focused, and proactive in managing leads or customers.
  • Must have: Driving License (Category B) required.
  • Must have: English and Nice to have: local-language proficiency (if applicable).

PHYSICAL AND OPERATIONAL REQUIREMENTS
  • Must Have: Able to stand, walk, and move around the depot for extended periods throughout the day.
  • Must have: Able to lift or carry light to moderate items (10-15 kg).
  • Must have: Comfortable working outdoors in varying weather conditions.
  • Must have: Flexible to work weekends, holidays, and peak-season schedules.
  • Must have: Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism.

THE INDIE COMMITMENT!
  • Competitive compensation and commission opportunities.
  • Training in sales, product knowledge, customer service, and RV technical systems.
  • Career growth across Rental, Sales, Operations, or Servicing.
  • Travel benefits and access to the Indie Campers rental fleet.
  • Dynamic and multicultural working environment.
  • $23.5 per hour + sales comissions and bonuses

Are you Ready to Go Indie?