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Rental Service Manager Jobs (NOW HIRING)

Hytorc

Rental/Service Coordinator

Ontario, CA · On-site

$17.75 - $23.25/hr

The Western Coast Rental/Demo Coordinator handles all aspects of supporting our customers on the ... Greet customers, area managers and territory managers for in-house equipment pick-up, and assist ...

HYTORC

Rental/Service Coordinator

Ontario, CA

$17.75 - $23.25/hr

The Western Coast Rental/Demo Coordinator handles all aspects of supporting our customers on the ... Greet customers, area managers and territory managers for in-house equipment pick-up, and assist ...

Yancey Rents

Rental Service Administrator

Kennesaw, GA · On-site

As the Rental Service Administrator, you will provide operational support for the Rental Store. You ... Communicate with management about any issues related to invoicing, customer complaints, and ...

Walterboro Ford

Rental Manager

Walterboro, SC · On-site

The ideal candidate will be responsible for ensuring efficient rental service delivery, maintaining customer satisfaction, and driving rental revenue growth. Responsibilities * Manage daily rental ...

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Rental Service Manager information

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$118.5K

How much do rental service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for rental service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a rental service manager do?

A Rental Service Manager oversees the daily operations of a rental business, such as equipment, vehicles, or property rentals. They are responsible for managing inventory, coordinating rental agreements, supervising staff, and ensuring customer satisfaction. Additionally, they handle scheduling, maintenance, and repairs of rental items, as well as budgeting and reporting. Their goal is to maximize rental income while maintaining high levels of service and operational efficiency.

What are the key skills and qualifications needed to thrive as a rental service manager, and why are they important?

To thrive as a Rental Service Manager, you need strong organizational abilities, experience in property or equipment rental management, and often a background in business administration or a related field. Familiarity with rental management software, inventory tracking systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and leadership skills help you stand out in managing staff and resolving client issues. These skills ensure efficient operations, high customer satisfaction, and profitable rental service outcomes.

What are some common challenges faced by rental service managers and how can they be addressed?

Rental Service Managers often encounter challenges such as managing high customer expectations, coordinating logistics for equipment or property deliveries, and handling unexpected maintenance issues. To address these, strong organizational skills and proactive communication with both customers and team members are key. Implementing efficient scheduling systems and fostering a collaborative environment can help ensure quick responses to issues and smooth operations. Staying adaptable and solution-oriented will also help you navigate the fast-paced nature of rental services.

What is the difference between Rental Service Manager vs Rental Coordinator?

AspectRental Service ManagerRental Coordinator
Primary RoleOversees rental operations, manages staff, and ensures customer satisfactionAssists with rental bookings, coordinates schedules, and supports customer inquiries
Required CredentialsTypically requires experience in rental management, customer service skills, and industry knowledgeOften requires customer service experience and familiarity with rental processes
Work EnvironmentOffice setting with some on-site supervisionOffice-based with direct interaction with customers and rental sites
Industry UsageCommonly used in equipment, vehicle, and event rental companies

The Rental Service Manager focuses on overseeing rental operations and managing staff, while the Rental Coordinator primarily handles scheduling and customer support. Both roles require customer service skills, but the manager position involves more leadership and operational responsibilities.

More about Rental Service Manager jobs

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Rental Service Manager jobs near you
Infographic showing various Rental Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Rental/Service Coordinator

Hytorc

Ontario, CA • On-site

$17.75 - $23.25/hr

Full-time

Re-posted 13 days ago

HYTORC rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

308th of 493 rated machine equipment manufacturers

Job description

General Purpose:
  • The Western Coast Rental/Demo Coordinator handles all aspects of supporting our customers on the West Coast concerning Rentals/Demos/Loaners.

Essential Duties and Responsibilities:
  • Maintain and monitor rental/demo/loaner process for accuracy and tracking for outbound and inbound product.
  • Field incoming calls or emails from customers or sales team for needed rental/demo/loaner requests.
  • Input rental/demo/loaner contracts into SAP and monitor the process until return.
  • Assist in picking, packing and auditing (for accuracy) of rental/demo/loaner equipment prior to shipping.
  • Work with carriers and their systems (UPS & FedEx) for label printing, returns, shipments and tracking to Territory/Area Managers.
  • Greet customers, area managers and territory managers for in-house equipment pick-up, and assist with equipment inquiries.
  • Weekly follow up with Mobile Technicians/Area Managers/Territory Managers on loaner equipment returns and corresponding tracking.
  • Ensure returned equipment shipments are unloaded safely and placed in designated areas to be checked in.
  • Ensure all returned equipment is researched to verify ownership.
  • Ensure current return processes are followed for all returned rental/demo/loaner equipment.
  • Maintain and monitor Warehouse inventory levels.
  • Verify equipment on the "ready shelf" is calibrated and within the "calibrated and ready for rental" guidelines.
  • Partner with Branch Manager, Corporate Rental department and/or Sales team, on any returned stock that is not part of the West Coast Inventory to ensure it is returned or transferred as necessary to maintain accurate records.
  • Responsible for transferring inventory to and from our various locations, including vans, offices, and warehouses and tracking it as it comes in and goes out.
  • Support rental/demo/repair work order process as needed for the in-house repair department to ensure rental demo equipment is repaired and calibrated and returned to stock.
  • Ensure all safety guidelines are followed to maintain a safe working environment.
  • Flexible and adaptable to changes within the organization.
  • Maintain cleanliness and organization standards for warehouse and office.
  • Work with Branch Manager to maintain and institute corporate practices and procedures.
  • Perform routine checks on rental equipment to ensure it is safe and in good working order.
  • Other duties as assigned.

Supervisory Responsibilities:
  • None

Education/Experience Required:
  • College Degree Preferred
  • Customer Service Experience
  • Experience handling / supporting a team of Sales Representatives.
  • Computer proficiency and excellent communication skills.
  • Prior experience with SAP or similar ERP systems preferred.
  • Experience handling heavy volume of phone calls / emails.
  • Must have clean and valid driver's license.

Computer Skills Necessary:
  • Basic knowledge of Microsoft Office.
  • Excel skills are a plus.

Physical Demands/Requirements
  • Ability to routinely lift up to 80 lbs.
  • Ability to perform work with prolonged standing up to 8 hours; frequent bending, stooping, crouching and reaching.
  • Able to work flexible hours and overtime as needed.

Work Environment:
  • Split between warehouse & office environment.

#ZR
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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