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Rental Service Manager Jobs in Indiana (NOW HIRING)

Rental/Service Manager

Ossian, IN ยท On-site

$15 - $21/hr

This position is for a Rental/Service Manager. Responsibilities include insuring scheduled maintenance, along with evaluation and repair of small engines, outdoor power equipment and rental equipment.

Rental/Service Manager

Ossian, IN ยท On-site

$15 - $21/hr

This position is for a Rental/Service Manager. Responsibilities include insuring scheduled maintenance, along with evaluation and repair of small engines, outdoor power equipment and rental equipment.

Together, we are proud to be one of the nation's leading specialty equipment rental providers ... Service Operations * Manage daily shop and field service operations, including equipment ...

We are seeking an experienced Service Manager to lead branch service operations, drive team ... Experience in textile services, uniform rental, linen services, route delivery, or similar service ...

We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders ... Bobcat of Indy is looking for a Service Manager. If you have previous experience working on ...

We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders ... Bobcat of Indy is looking for a Service Manager. If you have previous experience working on ...

We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders ... Bobcat of Indy is looking for a Service Manager. If you have previous experience working on ...

Requisition Number: 234512 Cintas is seeking a Service Manager to directly manage our customer ... Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift

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Rental Service Manager information

What does a rental service manager do?

A Rental Service Manager oversees the daily operations of a rental business, such as equipment, vehicles, or property rentals. They are responsible for managing inventory, coordinating rental agreements, supervising staff, and ensuring customer satisfaction. Additionally, they handle scheduling, maintenance, and repairs of rental items, as well as budgeting and reporting. Their goal is to maximize rental income while maintaining high levels of service and operational efficiency.

What are the key skills and qualifications needed to thrive as a rental service manager, and why are they important?

To thrive as a Rental Service Manager, you need strong organizational abilities, experience in property or equipment rental management, and often a background in business administration or a related field. Familiarity with rental management software, inventory tracking systems, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving, and leadership skills help you stand out in managing staff and resolving client issues. These skills ensure efficient operations, high customer satisfaction, and profitable rental service outcomes.

What are some common challenges faced by rental service managers and how can they be addressed?

Rental Service Managers often encounter challenges such as managing high customer expectations, coordinating logistics for equipment or property deliveries, and handling unexpected maintenance issues. To address these, strong organizational skills and proactive communication with both customers and team members are key. Implementing efficient scheduling systems and fostering a collaborative environment can help ensure quick responses to issues and smooth operations. Staying adaptable and solution-oriented will also help you navigate the fast-paced nature of rental services.

What is the difference between Rental Service Manager vs Rental Coordinator?

AspectRental Service ManagerRental Coordinator
Primary RoleOversees rental operations, manages staff, and ensures customer satisfactionAssists with rental bookings, coordinates schedules, and supports customer inquiries
Required CredentialsTypically requires experience in rental management, customer service skills, and industry knowledgeOften requires customer service experience and familiarity with rental processes
Work EnvironmentOffice setting with some on-site supervisionOffice-based with direct interaction with customers and rental sites
Industry UsageCommonly used in equipment, vehicle, and event rental companies

The Rental Service Manager focuses on overseeing rental operations and managing staff, while the Rental Coordinator primarily handles scheduling and customer support. Both roles require customer service skills, but the manager position involves more leadership and operational responsibilities.

What are popular job titles related to Rental Service Manager jobs in Indiana?

For Rental Service Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Rental Service Manager jobs?

Cities in Indiana with the most Rental Service Manager job openings:

Infographic showing various Rental Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Rental/Service Manager

Ossian Hardware

Ossian, IN โ€ข On-site

$15 - $21/hr

Full-time

Re-posted 10 hours ago


Job description

Benefits:
  • varies by location
  • Locally owned and operated
  • Career Advancement Opportunities
  • Bonus based on performance
  • Training & development
  • Employee discounts

You might be a great fit if…
  • You enjoy serving others as we would like to be served. 
  • Making the best even better.
  • You enjoy making a difference in your community. 
  • You enjoy helping others. 
  • You enjoy working in teams.
  • You're motivated to learn new skills.
Job Description:
        This position is for a Rental/Service Manager. Responsibilities include insuring scheduled maintenance, along with evaluation and repair of small engines, outdoor power equipment and rental equipment. Assisting customers in a polite and friendly manner.
Preparing rental forms from a POS and explaining and scheduling rental equipment and rental fees to the customer.          Demonstrating operation and safety features to the customer on all equipment rented, communicate the status of repairs to employees and store managers to ensure great customer service.
This person will operate out of our Bluffton Rentco located in Bluffton IN.
In addition to supporting customer needs, they are responsible for the day-to-day operation, maintenance and cleanliness of the equipment and rental shop. All invoicing, rentals, maintenance scheduling in POS/computer based so computer skills are necessary.
 
Responsibilities:
  • Build and maintain customer relationships.
  • Answer incoming phone calls and provide rental rates and quotes.
  • Check rentals in and out each day and maintain contract files and rental reservations.
  • Write rental contracts on a PC program.
  • Schedule pick-up and/or delivery of rental equipment and load/unload equipment. 
Qualifications:
  • Able to work a flexible schedule to support business needs, including Saturdays.
  • Superior organizational skills with attention to detail.
  • Strong computer skills and ability to learn computer-based concepts quickly.
  • Capable of handling multiple tasks at one time.
  • Good driving record, some delivery and pick-ups 
  • Engage in discussions with customers related to the proper equipment based on customers’ needs.
  • Knowledge of, or be able to learn about all rental equipment, including operation, application, capabilities, and limitations.
  • Knowledge of routine maintenance and troubleshooting requirements of all rental equipment.
  • Aptitude/general knowledge of small engines.
  • Ability to perform light tune-ups, oil changes, and small parts replacement on rental equipment.