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Renewals Account Manager Jobs in Decatur, GA (NOW HIRING)

Minimum of 3+ years' experience in renewals, sales operations, account management, and/or equivalent client engagement. Other Qualifications * Experienced knowledge of Microsoft Excel and prior touch ...

Prepare for renewals early by understanding account performance and recommending opportunities for ... Maintain accurate CRM documentation, reporting and account information. * Identify recurring issues ...

The TPA Account Manager owns the overall client and broker relationship and is responsible for ... Prepare for renewals early by understanding account performance and recommending opportunities for ...

TPA Account Manager

Kennesaw, GA · On-site

$85 - $125/hr

Prepare for renewals early by understanding account performance and recommending opportunities for ... Maintain accurate CRM documentation, reporting and account information. * Identify recurring issues ...

New

Prepare for renewals early by understanding account performance and recommending opportunities for ... Maintain accurate CRM documentation, reporting and account information. * Identify recurring issues ...

This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business. Success in this role requires ...

Showing results 21-40

Renewals Account Manager information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do renewals account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for renewals account manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What is a renewals account manager?

Renewals Account Managers are professionals responsible for managing and retaining existing customer accounts by ensuring timely contract renewals and maintaining strong client relationships. They work closely with customers to understand their ongoing needs, address any concerns, and identify opportunities for upselling or cross-selling. Their primary goal is to maximize customer retention and minimize churn by providing excellent service and ensuring a seamless renewal process.

What skills and qualifications are needed to be a renewals account manager?

To thrive as a Renewals Account Manager, you need strong sales acumen, account management experience, and a solid understanding of customer success principles, often backed by a bachelor's degree. Familiarity with CRM platforms like Salesforce, contract management tools, and sometimes certifications in customer relationship management are typical requirements. Exceptional communication, negotiation skills, and a customer-centric mindset set top performers apart in this role. These abilities are crucial for maximizing client retention, securing renewals, and driving ongoing business growth.

How does a renewals account manager collaborate with sales and customer success teams?

As a Renewals Account Manager, you will work closely with both the sales and customer success teams to maximize customer retention and renewals. This often involves regular meetings to share insights on customer health, upcoming contract expirations, and potential upsell opportunities. You’ll coordinate with customer success managers to address client concerns proactively and with sales representatives to align on pricing or contract changes. Effective collaboration ensures a smooth renewal process and helps identify ways to enhance customer satisfaction and value.

What is the difference between Renewals Account Manager vs Customer Success Manager?

AspectRenewals Account ManagerCustomer Success Manager
Primary FocusManaging contract renewals and retentionEnsuring customer satisfaction and long-term success
Work EnvironmentSales-driven, client retentionCustomer support, relationship building
Required SkillsSales, negotiation, product knowledgeCommunication, problem-solving, empathy

While both roles focus on client relationships, the Renewals Account Manager primarily concentrates on contract renewals and retention, often with a sales approach. In contrast, the Customer Success Manager aims to foster overall customer satisfaction and success, emphasizing ongoing support and relationship building.

How much does a renewals account manager get paid?

A renewals account manager typically earns between $50,000 and $80,000 annually, with total compensation often including commissions or bonuses based on renewal targets. Salaries can vary depending on experience, industry, and location, and the role often requires strong communication and CRM skills.

What are popular job titles related to Renewals Account Manager jobs in Decatur, GA?

For Renewals Account Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Renewals Account Manager jobs in Decatur, GA look for?

The top searched job categories for Renewals Account Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Renewals Account Manager jobs?

Cities near Decatur, GA with the most Renewals Account Manager job openings:

Renewals & Deal Manager

Apex Informatics

Atlanta, GA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Position: "Renewals & Deal Manager" 3 days onsite
Location: Must be hybrid onsite - Atlanta office -
contract on W2
Basic Qualifications
  • Minimum of 3+ years' experience in renewals, sales operations, account management, and/or equivalent client engagement.

Other Qualifications
  • Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
  • Proficiency with Salesforce.com is ideal
  • Standout colleague: experience working across functions to prepare customer /client facing proposals
  • Sophisticated communication style engaging with cross-functional teams and leadership
  • Must be motivated, goal-oriented and able to deliver as well as internalize feedback.
  • Ability to balance contending priorities across multiple deals simultaneously.
  • Experience performing data analysis, modeling, and/or financial analysis to support or drive business decisions
  • Comfortable addressing groups and executive management
  • Requires ability to withstand frequent pressure as a result of demanding workload while maintaining a positive demeanor
  • Comfortable in a fast-paced, high-volume environment.
  • Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
  • Possess high degree of honesty and integrity while maintaining confidentiality.
Curiosity about knowledge of our products, company goals and how the Renewal and Add-On business intersect with them