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Renewals Account Jobs (NOW HIRING)

Flexera

Renewals Account Manager

Itasca, IL · On-site +1

Learn more at flexera.com We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act ...

Clarivate Analytics

Renewals Account Manager

Ann Arbor, MI · Remote

$63K - $79K/yr

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. ...

Clarivate

Renewals Account Manager

Ann Arbor, MI · Remote

$63K - $79K/yr

We are looking for a US Remote based Renewal Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare. ...

Flexera

Renewals Account Manager

Home, WA · Hybrid

Learn more at flexera.com We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act ...

Conga

Renewals Manager

Boston, TX

Own a portfolio of renewal accounts across the Americas, managing the full renewal cycle from initial outreach through signed contract. * Engage customers proactively 90-180 days prior to renewal to ...

Conga

Renewals Manager

Boston, MA · On-site

Prioritize accounts by ARR at risk, customer health score, and days to renewal. Negotiation & Contracting * Lead renewal negotiations with a focus on value realization, contract simplification, and ...

GitLab

Renewals Manager

Develop and execute account-level renewal strategies that protect recurring revenue and reduce customer churn. * Prepare renewal proposals, pricing quotes, and contract documentation in line with ...

Common Room

Renewals Manager

Partner with Customer Success to assess account health, usage, and renewal risk well ahead of contract end dates. * Proactively identify churn risk and take action to mitigate through value ...

Algolia

Renewal Account Executive

As a Renewals Account Executive, you will partner with Account Executives and Customer Success Managers to align on the account strategy for each customer, and help execute on these strategies. You ...

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All JobsRenewals Account Jobs

Renewals Account information

See salary details

$32.5K

$49.4K

$69K

How much do renewals account jobs pay per year?

As of Jul 14, 2026, the average yearly pay for renewals account in the United States is $49,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are Renewals Account professionals?

Renewals Account professionals are responsible for managing the customer contract renewal process for a company’s products or services. They work closely with existing clients to ensure their subscriptions or service agreements are renewed on time, addressing any concerns or questions the clients may have. These professionals may also identify upsell or cross-sell opportunities during the renewal process and collaborate with sales, customer success, and support teams to drive customer retention.

What is the difference between Renewals Account vs Customer Service Representative?

AspectRenewals AccountCustomer Service Representative
CredentialsTypically requires sales or account management experience, familiarity with CRM toolsCustomer service skills, communication skills, sometimes basic technical knowledge
Work EnvironmentOffice-based, sales or account management teams, client-facingCall centers, support centers, or office settings, client interaction
Employer & Industry UsageCommon in SaaS, subscription services, telecomsRetail, telecom, tech support, various service industries
Search & Comparison IntentFocus on subscription renewals, account retentionFocus on resolving customer issues, support inquiries

Renewals Account roles primarily focus on managing subscription renewals and maintaining client relationships to ensure continued business. Customer Service Representatives handle customer inquiries, resolve issues, and provide support. While both roles involve client interaction, Renewals Account positions are more sales and retention-oriented, whereas Customer Service Representatives focus on support and problem-solving.

What are the key skills and qualifications needed to thrive as a Renewals Account Manager, and why are they important?

To thrive as a Renewals Account Manager, you need strong sales acumen, customer relationship management experience, and a solid understanding of contract terms, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce and renewal management tools is typically required, along with any relevant certifications in sales or account management. Exceptional communication, negotiation, and problem-solving skills help you build trust and address client concerns proactively. These skills and qualities are vital to maximizing customer retention, ensuring seamless contract renewals, and driving recurring revenue for the organization.

What are some of the most common challenges faced by Renewals Account professionals and how can they be addressed?

Renewals Account professionals often face challenges such as managing a high volume of accounts, handling customer objections to renewal pricing, and maintaining strong relationships with clients who may be considering competitors. Success in this role frequently requires excellent organizational skills, proactive communication, and a customer-centric approach. Building trust with clients by understanding their evolving needs and collaborating closely with sales, support, and product teams can help overcome these challenges and improve renewal rates.
More about Renewals Account jobs
What are the most commonly searched types of Renewals Account jobs? The most popular types of Renewals Account jobs are:
What job categories do people searching Renewals Account jobs look for? The top searched job categories for Renewals Account jobs are:
Renewals Account jobs near you
Infographic showing various Renewals Account job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,414 per year, or $23.8 per hour.
Renewals Account Manager

Renewals Account Manager

Flexera

Itasca, IL • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments-from on-premises to SaaS to containers to cloud.
We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
We are seeking an Renewals Account Manager to own and drive the renewal strategy across a portfolio of customers. This role goes beyond transactional renewals - you will act as a strategic partner to customers, preserving and growing recurring revenue by aligning Flexera's solutions to evolving business and technology needs.
You'll work closely with Sales, Customer Success, and Solution Engineering to retain, expand, and maximize long-term customer value, while navigating complex enterprise environments and multi-stakeholder buying groups.
Responsibilities:
  • Own the end-to-end renewal motion for a portfolio of enterprise accounts, ensuring on-time execution and high retention rates
  • Develop and execute account-specific renewal strategies, identifying risks, dependencies, and expansion opportunities
  • Partner with Account Executives, Customer Success, and Solution Engineers to align renewal outcomes with broader account plans
  • Engage senior stakeholders (IT, Finance, Procurement, and Engineering) to understand priorities, challenges, and organizational dynamics
  • Navigate complex negotiations, including pricing, packaging, licensing models, and contract terms
  • Identify and proactively mitigate renewal risk, including adoption gaps, cost concerns, and competitive pressure
  • Maintain a rolling forecast and pipeline of renewal and expansion opportunities, ensuring accuracy and visibility
  • Drive conversations around cost optimization, efficiency, and ROI, particularly within cloud, ITAM, and FinOps environments
  • Act as a trusted advisor, helping customers align their technology investments with business outcomes

Experience & Skills:
  • 3+ years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
  • Working knowledge of cloud, cloud cost, cloud management, ITSM, ITAM/SAM, data, security, risk management, application resource management
  • Demonstrated success managing large, complex renewals (not just contract execution)
  • Experience working across multi-stakeholder enterprise accounts, including Finance, Procurement, and Technical teams
  • Strong consultative selling skills-ability to uncover needs, position value, and influence decisions
  • Ability to discuss concepts such as cost optimization, licensing models, usage trends, and ROI with both technical and financial stakeholders
  • Experience partnering with Solution Engineering or participating in technical sales cycles and solution positioning
  • Comfortable translating technical value into business outcomes

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.

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