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Renewals Account Jobs (NOW HIRING)

The Access Group

Principal Renewal Account Manager

$90K - $105K/yr

As we build out a dedicated renewals function across our Hospitality Americas portfolio, the Principal Renewal Account Manager leads the most complex, highest-value renewal relationships in the ...

Okta

Commercial Renewals Manager

Chicago, IL · Hybrid

Collaborate Across Account Teams: Partner with Account Executives (AEs) and Customer Success Managers (CSMs) to build unified renewal strategies, improve product adoption, and proactively mitigate ...

Mimecast

SMB Renewal Account Manager

Lexington, MA · On-site

Mimecast is looking for a driven SMB Renewals Account Manager to own the renewal outcomes for a high-volume book of small and mid-sized business customers. This is a fast-paced, metrics-driven role ...

KnowBe4

Renewal Specialist (SMB) (Hybrid)

Clearwater, FL · On-site +1

In this role, you will be the primary driver behind keeping our customers on board, working closely with CSMs and Account Managers to identify account risks early and close renewals that reflect the ...

Elastic

Renewals Associate

Mountain View, CA · On-site

Manage a portfolio of customer accounts, proactively engaging to ensure timely and successful renewals of Elastic subscriptions. * Develop strong relationships with customers, understanding their ...

New

EliseAI

Renewal Manager | Housing

New York, NY · On-site

$115K - $150K/yr

Requirements * 5+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company * Demonstrated experience in ...

Omnissa

Director, AMER Renewals

Atlanta, GA · On-site +1

$193K - $322K/yr

Define renewal strategies, develop playbooks, and align team objectives with broader company ... Proactively identify at-risk accounts well before contract expiry date. Develop churn and erosion ...

Omnissa

Director, AMER Renewals

Atlanta, GA · On-site

$193K - $322K/yr

Define renewal strategies, develop playbooks, and align team objectives with broader company ... Proactively identify at-risk accounts well before contract expiry date. Develop churn and erosion ...

Proofpoint

Renewal Account Manager

Sunnyvale, CA · Hybrid

Drive the qualification, quoting, and Salesforce processes with Account Managers and Regional Directors to successfully close renewals. * Accurately forecast daily, monthly, and quarterly renewal ...

Flashpoint.io, Inc

Account Executive I - FNSS Renewals

$80K - $89K/yr

Flashpoint is looking for an Renewal Account Executive to join our Public Sector team, working remotely from anywhere in the United States. If you enjoy collaboration and communication supporting ...

Proofpoint

Renewal Account Manager

Draper, UT · Hybrid

Drive the qualification, quoting, and Salesforce processes with Account Managers and Regional Directors to successfully close renewals. * Accurately forecast daily, monthly, and quarterly renewal ...

Ori-gen

Account Manager, Commercial Lines

Cypress, CA · On-site

Renewals & Account Retention * Coordinate renewal strategy discussions with Producers and relevant stakeholders. * Market renewal accounts and evaluate carrier responses. * Prepare renewal proposals ...

Proofpoint, Inc.

Renewal Account Manager

Draper, UT · On-site

Drive the qualification, quoting, and Salesforce processes with Account Managers and Regional Directors to successfully close renewals. * Accurately forecast daily, monthly, and quarterly renewal ...

ePlus Technology, inc.

Renewals Lead (Req#1340)

$21.63 - $31.25/hr

Bachelor's Degree or equivalent with 1-3 years of inside sales / renewals / account management experience * Understanding of all renewals offerings, tools and sales programs * Ability to communicate ...

Accela

Renewal Account Manager (Contractor)

$25 - $30/hr

The Renewal Account Manager is responsible for maintaining accurate renewal data, proactively ... Drive renewals to close within committed timeframes and clearly communicate risk, slippage, or ...

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Showing results 41-60

All JobsRenewals Account Jobs

Renewals Account information

See salary details

$32.5K

$49.4K

$69K

How much do renewals account jobs pay per year?

As of Aug 5, 2026, the average yearly pay for renewals account in the United States is $49,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a renewals account professional?

Renewals Account professionals are responsible for managing the customer contract renewal process for a company’s products or services. They work closely with existing clients to ensure their subscriptions or service agreements are renewed on time, addressing any concerns or questions the clients may have. These professionals may also identify upsell or cross-sell opportunities during the renewal process and collaborate with sales, customer success, and support teams to drive customer retention.

What is the difference between Renewals Account vs Customer Service Representative?

AspectRenewals AccountCustomer Service Representative
CredentialsTypically requires sales or account management experience, familiarity with CRM toolsCustomer service skills, communication skills, sometimes basic technical knowledge
Work EnvironmentOffice-based, sales or account management teams, client-facingCall centers, support centers, or office settings, client interaction
Employer & Industry UsageCommon in SaaS, subscription services, telecomsRetail, telecom, tech support, various service industries
Search & Comparison IntentFocus on subscription renewals, account retentionFocus on resolving customer issues, support inquiries

Renewals Account roles primarily focus on managing subscription renewals and maintaining client relationships to ensure continued business. Customer Service Representatives handle customer inquiries, resolve issues, and provide support. While both roles involve client interaction, Renewals Account positions are more sales and retention-oriented, whereas Customer Service Representatives focus on support and problem-solving.

What are the key skills and qualifications needed to thrive as a renewals account manager, and why are they important?

To thrive as a Renewals Account Manager, you need strong sales acumen, customer relationship management experience, and a solid understanding of contract terms, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce and renewal management tools is typically required, along with any relevant certifications in sales or account management. Exceptional communication, negotiation, and problem-solving skills help you build trust and address client concerns proactively. These skills and qualities are vital to maximizing customer retention, ensuring seamless contract renewals, and driving recurring revenue for the organization.

What are renewals in account management?

In account management, renewals refer to the process of extending a customer's subscription or service agreement at the end of its current term. Account managers typically review customer satisfaction, negotiate renewal terms, and ensure continued service to maintain revenue and customer relationships.

What are the most common challenges faced by renewals account professionals and how can they be addressed?

Renewals Account professionals often face challenges such as managing a high volume of accounts, handling customer objections to renewal pricing, and maintaining strong relationships with clients who may be considering competitors. Success in this role frequently requires excellent organizational skills, proactive communication, and a customer-centric approach. Building trust with clients by understanding their evolving needs and collaborating closely with sales, support, and product teams can help overcome these challenges and improve renewal rates.

What does a renewals account do?

A renewals account typically refers to a role responsible for managing subscription or service renewals, ensuring customers continue their contracts and addressing renewal-related inquiries. The job often involves customer communication, contract management, and using CRM tools to track renewal statuses.
More about Renewals Account jobs
What are the most commonly searched types of Renewals Account jobs? The most popular types of Renewals Account jobs are:
What job categories do people searching Renewals Account jobs look for? The top searched job categories for Renewals Account jobs are:
Renewals Account jobs near you
Infographic showing various Renewals Account job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $49,414 per year, or $23.8 per hour.

Principal Renewal Account Manager

The Access Group

Remote

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, you'll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from.
About the role
Paytronix, an Access company, manages loyalty, guest engagement, and online ordering programs for some of the most recognizable restaurant and convenience brands in North America. As we build out a dedicated renewals function across our Hospitality Americas portfolio, the Principal Renewal Account Manager leads the most complex, highest-value renewal relationships in the business.
This role owns enterprise accounts in the $250K-$2M+ ARR range - deals that involve multiple decision-makers, PE or institutional ownership structures, and multi-year commercial terms. You lead C-suite conversations independently, build business cases that withstand CFO scrutiny, negotiate on price and contract structure, and drive renewals to close.
You also make the team around you better. As the most senior practitioner on the RAM team, you serve as the primary escalation point and deal coach for Senior RAMs, act as deputy to the Head of Digital CS & Retention, and own the development of the playbooks and processes the team runs on.
If you are ready to own the most commercially demanding accounts in the portfolio and raise the floor for everyone working alongside you, this role is built for you.
About you:
You're someone who thrives on ownership. You're confident leading high-value, complex commercial conversations and know how to balance strong negotiation with long-term customer relationships. You're comfortable working at executive level and can guide discussions with clarity and purpose.
You enjoy helping others succeed too. You naturally share your knowledge, support your team, and step in when things get complicated. You're motivated by improving how things work - not just closing deals, but making them easier and more consistent for everyone.
Day-to-day, you will:
  • Lead strategic renewal conversations for high-value customer accounts, working directly with senior stakeholders to agree commercial terms and close contracts.
  • Build clear, practical business cases that focus on outcomes like revenue, cost and risk, helping customers make confident decisions.
  • Shape negotiation strategies around pricing, contract terms and structure, making sure you protect value while strengthening relationships.
  • Support the wider team by acting as an escalation point, coaching colleagues and helping improve how renewals are managed across the business.

Your skills and experiences might also include:
  • 8+ years of demonstrated success in a renewals, account management, or commercial customer success capacity with a strong track record of negotiating and closing complex contracts.
  • Exceptional negotiation and objection handling skills - value-based contract conversations at the CXO level, including CFOs and CROs.
  • Demonstrated experience carrying deals in the $500K-$2M+ ARR range with multiple decision-makers, not just supporting someone else's relationship.
  • Experience using Salesforce to manage pipelines, track renewals and support accurate forecasting.
  • An interest in improving processes and creating simple, repeatable ways of working that help teams perform at their best.

Compensation: $90k-$105k base salary + 40% variable
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you're excited about this role - even if your experience doesn't tick every box - you might be exactly who we're looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let's make a difference together.
Love Work. Love Life. Be You.

Apply