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Remote Workforce Management Jobs in California (NOW HIRING)

Genesys Workforce Management * Genesys Desktop (iWS, WDE and WWE) * Genesys Interaction Recording * Genesys Rules System * PBX to Genesys SIP Migration * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET ...

IT Support Specialist

San Francisco, CA · On-site +1

$90K - $125K/yr

Technical Support & Systems Management * Provide Tier 1 and Tier 2 support for a fully remote workforce using MacBooks exclusively. * Manage and support user accounts, access provisioning, and ...

We design and create datasets from scratch, recruit and manage the domain experts who evaluate ... and remote workforce marketplaces can't. We own projects end-to-end, from scoping and protocol ...

... remote workforce) in a complex and rapidly changing multi-state, multi-entity organization * Adept in ambiguous situations, adaptable to changing priorities while effectively managing multiple ...

Board Member

Los Angeles, CA · Remote

$35K - $50K/yr

Share knowledge of BPO operations, client acquisition, service delivery, and workforce management ... Comfortable working in a remote advisory capacity.

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Remote Workforce Management information

See California salary details

$24.7K

$75.4K

$159.9K

How much do remote workforce management jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote workforce management in California is $75,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $90,800.00 per year, depending on experience, location, and employer.

What is a Remote Workforce Management job?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in Remote Workforce Management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in the Remote Workforce Management position, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What are the most commonly searched types of Workforce Management jobs in California? The most popular types of Workforce Management jobs in California are:
What are popular job titles related to Remote Workforce Management jobs in California? For Remote Workforce Management jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management jobs in California look for? The top searched job categories for Remote Workforce Management jobs in California are:
What cities in California are hiring for Remote Workforce Management jobs? Cities in California with the most Remote Workforce Management job openings:
Genesys Architect - REMOTE

Genesys Architect - REMOTE

PTP

Sacramento, CA • On-site, Remote

Full-time

Posted 20 days ago


Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a hands-on Senior Genesys Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Facilitate JAD sessions with customers
  • Define and document detailed business and technical requirements
  • Design and architect CTI based solutions to meet requirements
  • Lead a team of engineers in implementation activities
  • Expert hands-on experience with Genesys installation, configuration and development
  • Work closely with Project Managers to ensure on-time, quality delivery
  • Assist sales team with customer meetings and technical presentations
  • Mentor other technical team members

Requirements
In addition to excellent communication and client interaction skills, you should have at least 8 years of experience with:
  • Genesys Routing solutions
  • Genesys Reporting
  • Genesys Voice Portal
  • Genesys SIP Server
  • Genesys eServices

Desired Experience
  • Genesys iWD
  • Genesys Workforce Management
  • Genesys Desktop (iWS, WDE and WWE)
  • Genesys Interaction Recording
  • Genesys Rules System
  • PBX to Genesys SIP Migration
  • J2EE (Java, Servlets, JSP, EJB, JSF)
  • .NET (C#, ASP.NET, ADO.NET)

PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004