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Remote Technical Jobs in Raleigh, NC (NOW HIRING)

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

Respond to technical support issues quickly, working collaboratively on the back-end to bring the ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Hitachi, Ltd.

Senior IT Technical Project Manager

Raleigh, NC · On-site +1

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the ... As an Senior IT Technical Project Manager, you'll drive complex, high-impact IT initiatives across ...

Hitachi

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the ... As an Senior IT Technical Project Manager, you'll drive complex, highimpact IT initiatives across ...

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All JobsTechnical JobsRemote Technical JobsRemote Technical Jobs in Raleigh, NC

Remote Technical information

See Raleigh, NC salary details

$29.2K

$152K

$200.2K

How much do remote technical jobs pay per year?

As of Jul 10, 2026, the average yearly pay for remote technical in Raleigh, NC is $151,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $199,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical vs Remote Software Developer?

AspectRemote TechnicalRemote Software Developer
Required CredentialsTechnical certifications, IT-related degreesComputer science degree, coding certifications
Work EnvironmentRemote, often in IT support or technical rolesRemote, focused on coding and software development
Employer & Industry UsageIT services, tech companies, support teamsSoftware companies, tech startups, app development
Common Search & ComparisonOften compared for technical skills and remote workFocuses on coding skills and software projects

Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.

What Are Remote Technical Jobs?

Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.

What are some common challenges faced by Remote Technical professionals, and how can they be effectively managed?

Remote Technical professionals often encounter challenges such as maintaining clear communication with team members across different time zones, staying updated with rapidly evolving technologies, and managing work-life boundaries while working from home. To address these, it's important to leverage collaboration tools (like Slack or Zoom), establish regular check-ins with the team, and set a structured daily routine. Additionally, dedicating time for professional development and ensuring a dedicated workspace can help improve productivity and work satisfaction.

What are Remote Technical jobs?

Remote Technical jobs refer to positions in the technology sector that can be performed from any location outside of a traditional office setting, often from home. These roles commonly include software development, IT support, system administration, and technical consulting. Employees interact with teams and clients via digital communication tools and are expected to manage their tasks independently while maintaining high technical standards. Remote Technical jobs offer flexibility and can help companies access a broader talent pool.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Specialist, and why are they important?

To excel as a Remote Technical Support Specialist, you need a solid understanding of troubleshooting, networking, and technical problem-solving, typically supported by relevant IT certifications or a degree in computer science. Familiarity with remote support tools, ticketing systems, and diagnostic software like TeamViewer, Zendesk, or ServiceNow is commonly required. Strong communication, patience, and customer service orientation are essential soft skills for explaining solutions and building rapport with users remotely. These competencies ensure efficient resolution of technical issues, maintain high customer satisfaction, and support smooth business operations from a distance.
More about Remote Technical jobs
What are the most commonly searched types of Technical jobs in Raleigh, NC? The most popular types of Technical jobs in Raleigh, NC are:
What are popular job titles related to Remote Technical jobs in Raleigh, NC? For Remote Technical jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Technical jobs in Raleigh, NC look for? The top searched job categories for Remote Technical jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Technical jobs? Cities near Raleigh, NC with the most Remote Technical job openings:
Remote Technical jobs near you
Technical Account Manager - USA

Technical Account Manager - USA

VAST Data

Raleigh, NC • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

Description
VAST Data is looking for a Customer Success Manager to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a member of the Customer Success team you will be You will be a part of VAST "Flight Crew" for our customers, working with a small team of Support Engineers to handle all post-sales activity for the customer. As the Customer Success Manager, you will regarded by customers as the 'one-hand-to-shake' for all things, post-sale. You will be a member of the virtual account team (Sales, SE as the proverbial 'quarterback' for the account. You will be conversant and knowledgeable in the VAST Data product, you'll manage daily operations for the account, and manage escalations for your particular customer(s). You will be responsible for ensuring customer installations and upgrades are well planned, go smoothly, and capture lessons learned and action items (with due dates and owners). You will work with engineering to submit and advocate for bugs and feature requests on behalf of customer, and work with the account SE to ensure that new features and functionality are adopted by the customer.
The Role
  • Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
  • Respond to technical support issues quickly, working collaboratively on the back-end to bring the right skillsets together to solve the customer problem efficiently and effectively.
  • Manage customer installations, upgrades, break-fix and expansions for the customer to make sure onsite engagements go smoothly., partnering with Sales, Professional Services and sometimes external partners.
  • Lead and coordinate weekly, monthly, and quarterly customer review meetings.
  • Understand and advocate for customer use cases, unique requirements and needs.
  • Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
  • Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
  • Ensure account teams are kept aware of status and activities.
  • Lead your pod of Customer Success team members, knowing when and how to leverage different skillsets and helping to focus the team on the customers' priorities.
  • Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction

Requirements
  • Customer obsessed.
  • Self-starter. You don't wait for direction. You know what to do in order to take care of the customer.
  • Ability to manage your own time. We're a growing global team and a fully remote company.
  • Highly organized. We track everything in tickets and dashboards.
  • Ability to context-switch in a fast-paced, changing environment
  • Excellent business written and verbal technical communication and presentation skills.
  • Ability to deftly manage and defuse hot customer situations.
  • Knowledge and experience in the enterprise IT infrastructure, networking and storage space is preferred, along with a broad understanding of the enterprise software world.
  • Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
  • Knowledge of networking, and working experience with network configurations on Linux and network troubleshooting
  • An advantage to candidates that have In-depth knowledge and hands-on experience with storage, S3 and high-performance computing.
  • MS or B.Sc. in CS, CE, EE or related fields.
  • Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
  • Be flexible. We're a growing company. Your responsibilities will change and evolve based on the needs of the business.
  • Team player. Don't be a jerk. Disagree and commit.

Apply