ZipRecruiter

Log In

2

Remote Support Jobs in Colorado (NOW HIRING)

FinFolio

FinFolio is the back office for large investment advisors and you will help us support our mission ... Our software reports, trades, and bills investment accounts * 100% remote company with great ...

Scotch

Technical Support - Tier 2

Denver, CO · On-site +1

$65K - $75K/yr

... including remote desktop setup and device configuration * Create and maintain internal ... Support software releases, hardware compatibility testing, and operational readiness efforts

StarRez

Technical Support Representative

Denver, CO · On-site +1

$22.15 - $24.04/hr

Remote (US) * Travel: Less than 5% (The percentage of travel is an estimation and could vary based on business needs). * Reporting Structure: This role reports to the Team Lead, Customer Support.

Trimble

SQL Support Specialist

Westminster, CO · On-site +1

Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support. Logistics : Location : Portland, OR; Atlanta, GA; or Westminster, CO (4 days in office/1day remote ...

Propelus

Customer Support Specialist

Boulder, CO · Remote

$18.75 - $25.25/hr

This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS environment. You will serve as the human connection in an AI-augmented support workflow, providing ...

Engrain

Customer Support Specialist

Greenwood Village, CO · On-site +1

$58K - $60K/yr

Provide technical support, as well as remote troubleshooting that helps resolve hardware, software, and/or network issues. * Ensure end users' software and hardware are performing and continue to ...

New

next page

Showing results 1-20

All JobsRemote Support JobsRemote Support Jobs in Colorado

Remote Support information

See Colorado salary details

$15

$27

$47

How much do remote support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote support in Colorado is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Colorado? The most popular types of Support jobs in Colorado are:
What are popular job titles related to Remote Support jobs in Colorado? For Remote Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Colorado look for? The top searched job categories for Remote Support jobs in Colorado are:
What cities in Colorado are hiring for Remote Support jobs? Cities in Colorado with the most Remote Support job openings:
Remote Support jobs near you
Software Support Analyst (Investment Finance) (remote)

Software Support Analyst (Investment Finance) (remote)

FinFolio

Denver, CO • Remote

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Do you obsess about making clients happy and dream of solving challenging technical and financial problems? Are you interested in quick promotion opportunities and as much responsibility as you can handle?  FinFolio is the back office for large investment advisors and you will help us support our mission critical software.


Who is FinFolio?

  • We make wealth management simpler!
  • A SaaS solution that is the back office for professional wealth managers
  • Our software reports, trades, and bills investment accounts
  • 100% remote company with great benefits
  • Startup, small-company atmosphere
  • Passionate and excited about great software and making our clients happy

What will you do at this job?

  • Discuss investments and software functionality with wealth manager clients
  • Provide technical support by resolving issues and questions by phone and email
  • Give webinars and 1-on-1 training to clients
  • Implement new clients by converting data from their old software
  • Assist in testing products with new software releases
  • Help troubleshoot software bugs and work with development team to make fixes
  • Build processes and procedures to help new team members
  • Write and maintain documentation and articles about software functionality

What qualifications would help me be successful at FinFolio?

  • Familiar with market operations (Exchanges, stocks, bonds, etc.)
  • Excellent written and verbal communication skills in English
  • Must be reliable and self starting, with a strong attention to detail
  • Based in the USA, with a quiet home office and fast internet
  • Must be tech savvy, able to write scripts and use macro languages
  • Finance degree, Series 63 or equivalent experience
  • Would be a plus to know FTP, SQL, DOS Batch, or REST APIs

How do we work remotely?

  • You need a quiet home office, suitable for video, telepresence and meetings
  • Slack & Pragli for intra-office communication (you will be on video often)
  • GMail for communication with clients and data vendors
  • Gusto for HR and payroll
  • Google Drive for documents, spreadsheets, etc.
  • Hubspot for contact management and help desk

Why should you work here?

  • Work with a team that is excited and passionate about what they do
  • Help support an amazing, best-in-class product that is fun to use
  • Competitive salary + health/dental + unlimited paid time off + 401K match
  • Interact with interesting and successful financial advisor clients

Apply