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Remote Support Jobs in Colorado (NOW HIRING)

Scotch

Technical Support - Tier 2

Denver, CO · On-site +1

$65K - $75K/yr

... including remote desktop setup and device configuration * Create and maintain internal ... Support software releases, hardware compatibility testing, and operational readiness efforts

StarRez

Technical Support Representative

Denver, CO · On-site +1

$22.15 - $24.04/hr

Remote (US) * Travel: Less than 5% (The percentage of travel is an estimation and could vary based on business needs). * Reporting Structure: This role reports to the Team Lead, Customer Support.

Trimble

SQL Support Specialist

Westminster, CO · On-site +1

Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support. Logistics : Location : Portland, OR; Atlanta, GA; or Westminster, CO (4 days in office/1day remote ...

Engrain

Customer Support Specialist

Greenwood Village, CO · On-site +1

$58K - $60K/yr

Provide technical support, as well as remote troubleshooting that helps resolve hardware, software, and/or network issues. * Ensure end users' software and hardware are performing and continue to ...

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Remote Support information

See Colorado salary details

$15

$27

$47

How much do remote support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote support in Colorado is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Colorado? The most popular types of Support jobs in Colorado are:
What are popular job titles related to Remote Support jobs in Colorado? For Remote Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Colorado look for? The top searched job categories for Remote Support jobs in Colorado are:
What cities in Colorado are hiring for Remote Support jobs? Cities in Colorado with the most Remote Support job openings:
Remote Support jobs near you
Client Support Representative

Client Support Representative

American Income Life Insurance Company

Colorado Springs, CO • On-site, Remote

$90K - $120K/yr

Full-time

Posted 18 days ago

Job description

AO Globe Life is seeking motivated professionals to join our remote team and support veterans and their families in understanding supplemental benefit options. This fully remote opportunity allows you to work from home while making a meaningful impact by helping families access important coverage options.
In this role, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options.
Key Duties
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual benefit consultations via Zoom
  • Explain available life, accident, and supplemental coverage options clearly and professionally
  • Maintain organized digital records and follow-up communications
  • Provide support to clients after enrollment as needed
What We Offer
  • 100% remote work environment
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Opportunities for professional development and advancement
  • Supportive team environment focused on collaboration and service
Requirements
  • Must be legally authorized to work in the United States
  • Windows-based laptop or desktop computer with a functioning webcam
  • Reliable internet connection
  • Strong communication and interpersonal skills
About AO Globe Life
AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, the organization focuses on providing meaningful career opportunities while helping families protect their financial futures.
Interested?
Apply today to learn more about joining a remote team where you can grow professionally while helping families access important benefits.

Apply