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Remote Support Jobs in Dillon, CO (NOW HIRING)

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Remote Support information

See Dillon, CO salary details

$14

$26

$44

How much do remote support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote support in Dillon, CO is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What job categories do people searching Remote Support jobs in Dillon, CO look for?

The top searched job categories for Remote Support jobs in Dillon, CO are:

What cities near Dillon, CO are hiring for Remote Support jobs?

Cities near Dillon, CO with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Dillon, CO as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,187 per year, or $26.1 per hour.

Colorado (remote) - Occupational therapist

Presence

Dillon, CO • Remote

$40 - $48/hr

Full-time

Re-posted 7 days ago

Job description

What youll do

  • Provide direct occupational therapy services

  • Complete comprehensive case reports

  • Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students

  • Participate as a direct member of IEP teams and create IEP goals

About you

  • Active OT license in one or more states

  • An active NBCOT certification

  • Minimum of 1 year of experience working in a school setting, excluding the internship year

  • Schedule flexibility and interest in working across time zones

  • Working knowledge of technology, such as headphones and personal computers

  • Owns a reliable personal computer

About Presence

As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, were meeting the needs and creating career options for clinicians todaywherever they are.

Lets talk perks and benefits

  • Flexible, remote scheduling

  • No-cost continuing education courses and clinical workshops tailored to your professional development

  • Access to the award-winning Presence platform, featuring assessments and curated session materials from top publishers like Highlights, SPARK Innovations and more

  • Access to online occupational therapy assessments, including online versions of the Beery-Buktenica Developmental Test of Visual-Motor Integration (Beery VMI), Motor-Free Visual Perception Test Fourth Edition (MVPT-4), Sensory Profile 2, and more

  • Designated clinical guidance

  • Cross-licensing support

Just so you know

  • All your information will be kept confidential according to Equal Employment Opportunity guidelines
  • Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours
  • Compensation is $40-48 per hour. Pay rate is determined based on experience and market conditions
  • Youll be paid for both direct and indirect time (Example: Indirect includes specific documentation, attending IEP meetings, and more)