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Remote Support Jobs in Dillon, CO (NOW HIRING)

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Remote Support information

See Dillon, CO salary details

$14

$26

$44

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Dillon, CO is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What cities near Dillon, CO are hiring for Remote Support jobs?

Cities near Dillon, CO with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Dillon, CO as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,187 per year, or $26.1 per hour.

Licensed Substance Abuse Therapist - Remote Position

Company Confidential

Frisco, CO โ€ข Remote

$51K - $64K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago


Key responsibilities

  • Conduct thorough assessments and screenings to ascertain clients' substance abuse history and associated mental health conditions.

  • Develop and implement personalized treatment plans that address both addiction and any underlying mental health concerns.

  • Facilitate individual and group therapy sessions, employing evidence-based therapeutic practices tailored to the unique needs of clients.


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Substance Abuse Therapist to join our team in a full-time remote capacity. This role is essential in guiding individuals through the challenges of addiction and facilitating their journey to recovery. As part of our advanced telehealth model, you will provide critical mental health support through virtual platforms, helping clients rebuild their lives free from substance dependence.

About the Organization

Located in the serene and beautiful town of Frisco, Colorado, Gotham Enterprises Ltd has earned a reputation as a trusted substance abuse treatment center. We are committed to providing personalized, evidence-based care to those struggling with addiction. Our organization prides itself on fostering a supportive atmosphere that emphasizes the dignity and worth of each individual. Our multidisciplinary team, composed of various healthcare professionals, works collaboratively to ensure comprehensive and holistic treatment for every client.

Work Environment

In this entirely remote role, you will engage with clients through our advanced telehealth systems, ensuring access to high-quality therapy regardless of geographical barriers. You will work in a structured but flexible environment, where scheduling can accommodate evenings and weekends to meet the needs of our diverse clientele. Our organizational culture prioritizes a safe and therapeutic atmosphere, where team collaboration takes place seamlessly, even across distances. Resources and technology will be provided to support your therapeutic endeavors.

Key Responsibilities
  • Conduct thorough assessments and screenings to ascertain clients' substance abuse history and associated mental health conditions.
  • Develop and implement personalized treatment plans that address both addiction and any underlying mental health concerns.
  • Facilitate individual and group therapy sessions, employing evidence-based therapeutic practices tailored to the unique needs of clients.
  • Collaborate closely with a multidisciplinary treatment team, ensuring coordinated care that promotes clients' overall well-being.
  • Provide education and support to clients' families, fostering their involvement in the recovery journey.
  • Document all client interactions accurately and comply with relevant regulations, ensuring confidentiality and integrity in record-keeping.
Patient Population / Client Focus

You will work primarily with individuals facing challenges related to substance abuse and co-occurring mental health disorders. Our client base is diverse, including adults from various socioeconomic backgrounds. Awareness of cultural sensitivity and tailored approaches is essential in addressing the unique experiences of each client as they navigate their recovery paths.

Qualifications
  • Possession of a valid license as an LMFT, LPC, LCSW, or PsyD.
  • A Master's or Doctorate in Counseling, Social Work, Psychology, or a related field is required.
  • Previous specialized training in addiction counseling and familiarity with evidence-based practices is strongly preferred.
  • Excellent therapeutic and counseling skills, with a proven ability to motivate clients toward recovery.
  • Strong communication skills, with the ability to work effectively as part of an interdisciplinary team.
Preferred Experience

Experience working in a substance abuse treatment setting or with clients dealing with co-occurring disorders is advantageous. Familiarity with telehealth technologies and virtual care methodologies will also be beneficial, as our focus is on providing high-quality remote support.

Compensation and Benefits

The salary for this position ranges from USD 80,000 to 100,000 per year, commensurate with experience and qualifications. Our comprehensive benefits package includes health insurance, retirement savings options, paid time off, and opportunities for ongoing professional development. We believe in investing in our employees and providing the support they need to thrive in their roles.

Career Growth Opportunities

At Gotham Enterprises Ltd, we foster a culture of continuous learning and professional growth. You will have access to resources, training programs, and workshops to enhance your skills in addiction counseling and therapeutic techniques. We encourage advancement within the organization and offer a clear pathway to leadership roles for those seeking to further their careers.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a dedicated network of healthcare professionals who are passionate about making a real difference in the lives of individuals battling addiction. Our focus is on creating an inclusive, collaborative, and innovative environment where your expertise is valued and your contributions matter. We are committed to providing exceptional care, and you will have the opportunity to directly impact the quality of life for our clients.

Application Information

If you are a licensed mental health therapist who is enthusiastic about guiding individuals through their recovery journeys, we invite you to apply. Please submit your resume and a cover letter detailing your qualifications and passion for addiction counseling to join our team and make a meaningful impact.