2

Remote Support Jobs in Monument, CO (NOW HIRING)

Technical Support Engineer

Colorado Springs, CO ยท On-site +1

$65K - $85K/yr

Review of customer operating data and remote monitoring data as needed to assist with customer support. * Review link to site data as needed to support customers. * Collaborate with cross functional ...

next page

Showing results 1-20

Remote Support information

See Monument, CO salary details

$13

$25

$43

How much do remote support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote support in Monument, CO is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Monument, CO?

The most popular types of Support jobs in Monument, CO are:

What job categories do people searching Remote Support jobs in Monument, CO look for?

The top searched job categories for Remote Support jobs in Monument, CO are:

What cities near Monument, CO are hiring for Remote Support jobs?

Cities near Monument, CO with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Monument, CO as of August 2026, with employment types broken down into 69% Full Time, 24% Part Time, and 7% Contract. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $52,327 per year, or $25.2 per hour.

Licensed Mental Health Counselor - Remote Position

Company Confidential

Colorado Springs, CO โ€ข Remote

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking licensed Mental Health Counselors to join our dedicated team committed to delivering high-quality remote psychotherapy services. As a full-time counselor, you will engage with clients through virtual therapy sessions, providing essential support and treatment for a variety of mental health challenges.

About the Organization

At Gotham Enterprises Ltd, we operate a well-established therapist network focused on innovation in remote mental health care. Our organization prides itself on creating a platform where licensed therapists can connect with clients from the comfort of their homes, ensuring accessibility and convenience. Our mission is to make a meaningful impact by fostering mental well-being through compassionate and professional care.

Work Environment

This fully remote position allows you to create your own workspace, enhancing your productivity and comfort. The outpatient office setting enables seamless operations with access to advanced telehealth technology, ensuring secure and effective therapy sessions. Join a collaborative virtual environment where therapists share insights and support one another, facilitating professional growth and effective treatment.

Key Responsibilities
  • Conduct thorough assessments and evaluations of clientsโ€™ mental health to identify their specific needs and devise tailored treatment plans. For instance, use diagnostic interviews and standardized assessments to gather pertinent information.
  • Provide evidence-based therapeutic interventions through secure virtual platforms, adapting your approach to meet individual client needs, which may include cognitive-behavioral therapy, mindfulness techniques, and more.
  • Work collaboratively with clients to set attainable therapeutic goals and provide ongoing support, adjusting strategies as necessary based on client feedback and progress.
  • Implement a variety of therapeutic modalities to ensure comprehensive care, ensuring alignment with clientsโ€™ preferences and treatment objectives.
  • Maintain meticulous documentation of therapy sessions and client progress in our electronic health record system, ensuring compliance with ethical and legal standards.
Patient Population / Client Focus

As a Mental Health Counselor at Gotham Enterprises Ltd, you will engage with a diverse patient population, including individuals facing anxiety, depression, trauma, and various other mental health issues. Our clientele may include both adolescents and adults, necessitating a versatile approach in your therapeutic techniques. Through remote support, you will play a crucial role in transforming lives and promoting mental wellness across different demographics.

Qualifications
  • A valid and current license as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • A Bachelor's degree in Mental Health Counseling, Psychology, or a related field is required; a Master's or Doctoral degree is preferred.
  • Proficient communication and interpersonal skills to establish rapport and foster therapeutic connections with clients in a virtual setting.
  • Empathy, compassion, and cultural sensitivity are essential to effectively address clients' diverse experiences and challenges.
Preferred Experience
  • At least 2 years of experience working as a mental health counselor, particularly in a remote or outpatient setting.
  • Experience using telehealth platforms and managing client records through electronic health systems.
  • Demonstrated ability to engage clients through virtual interactions, ensuring high-quality therapeutic relationships and outcomes.
Compensation and Benefits
  • Competitive salary ranging from USD 80,000 to 104,000 annually, commensurate with your caseload and experience.
  • Comprehensive health insurance coverage, including medical, dental, and vision plans.
  • Professional liability insurance provided as part of your employment.
  • A generous paid time-off policy, along with recognized holidays to ensure a healthy work-life balance.
  • Access to continuous professional development opportunities and funding for continuing education to enhance your skills and career trajectory.
  • A supportive network with regular supervision and collaboration opportunities among peers.
Career Growth Opportunities

Joining our team not only offers the opportunity to impact lives but also provides a pathway for career advancement. With access to ongoing training, increased responsibilities can be offered based on performance and interests, paving the way for leadership roles, specialties in therapeutic techniques, or expanded practice areas within the organization.

Why Join Our Team

At Gotham Enterprises Ltd, we believe in fostering an environment where mental health professionals can thrive while making a substantial impact in their clientsโ€™ lives. Our commitment to a collaborative and supportive culture encourages personal and professional fulfillment. If you are passionate about delivering remote mental health services and want to be part of a company that prioritizes meaningful work, we invite you to apply.

Application Information

If you are a licensed mental health therapist eager to contribute to innovative care and improve the lives of individuals, we encourage you to submit your resume today. Join Gotham Enterprises Ltd and play a pivotal role in transforming mental health care through dedicated virtual therapy sessions.