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Remote Support Jobs in Colorado (NOW HIRING)

Mountain Region Support

Inpatient Coder II

Centennial, CO · On-site +1

$27.86 - $47.28/hr

Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing ...

Zuzick Organization of Globe Life

No prior industry experience is required- comprehensive training, licensing support, and ongoing ... remote environment Participate in ongoing training, coaching, and professional development ...

Zuzick Organization of Globe Life

No prior industry experience is required- comprehensive training, licensing support, and ongoing ... remote environment Participate in ongoing training, coaching, and professional development ...

New

Zuzick Organization of Globe Life

No prior industry experience is required- comprehensive training, licensing support, and ongoing ... remote environment Participate in ongoing training, coaching, and professional development ...

New

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Remote Support information

See Colorado salary details

$15

$27

$47

How much do remote support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote support in Colorado is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Colorado?

The most popular types of Support jobs in Colorado are:

What are popular job titles related to Remote Support jobs in Colorado?

For Remote Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Colorado look for?

The top searched job categories for Remote Support jobs in Colorado are:

What cities in Colorado are hiring for Remote Support jobs?

Cities in Colorado with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,970 per year, or $27.4 per hour.

Remote CS Entry Level

American Income Life Insurance Company

Denver, CO • On-site, Remote

$90K - $120K/yr

Full-time

Posted 7 days ago

Job description

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to support union members and credit union clients as they explore important supplemental benefit programs. This fully remote opportunity offers flexibility, structured training, and long-term career growth within a supportive, mission-driven environment.
In this role, you'll connect with individuals who requested information about available benefits, schedule virtual consultations, and guide clients through their options with professionalism and care.
No cold calling, door knocking, or unsolicited prospecting required.
What You'll Gain
  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Warm inbound client interest - no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Leadership development and advancement pathways
  • Collaborative, growth-focused team culture
  • Long-term income potential through vested renewals
What You'll Do
  • Connect with union members and credit union clients who requested information about available benefits
  • Schedule and conduct virtual consultations through Zoom
  • Understand client needs and explain available supplemental benefit options clearly and professionally
  • Guide individuals through the enrollment process step-by-step
  • Maintain accurate digital records and ensure compliance with documentation standards
  • Provide responsive follow-up and ongoing client support
  • Participate in training sessions, mentorship programs, and team development meetings
  • Build strong professional relationships that support long-term client satisfaction
Who Thrives in This Role
  • Strong communicators who enjoy helping others
  • Organized professionals comfortable working independently in a remote environment
  • Individuals confident using Zoom and digital communication tools
  • Growth-minded candidates motivated by professional development and advancement
  • Service-oriented professionals who value relationship-building
  • Experience in insurance, financial services, customer service, consulting, or client support is helpful but not required
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with webcam capability
  • Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, ethical service, flexibility, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career where you can grow professionally while helping families access meaningful financial protection, apply today to learn more about joining AO Globe Life.

Apply