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Remote Service Engineer Jobs (NOW HIRING)

This position is remote and located in the Raritan, NJ area. How will you make an impact? IDD Field Service Engineers (FSEs) provide exceptional on-site service on highly complex and integrated ...

$90K - $100K/yr

Field Service Engineer II Department: Services & Support Reports to: Senior Director, Services ... Remote in US - West Coast *Must reside in one of the following states: California, Washington ...

The associate will be fully Remote (based in NJ) to cover New Jersey and surrounding area. What you'll do: * Technical: The Field Service Engineer will be responsible for meeting the daily service ...

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Remote Service Engineer information

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How much do remote service engineer jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

More about Remote Service Engineer jobs
What cities are hiring for Remote Service Engineer jobs? Cities with the most Remote Service Engineer job openings:
What are the most commonly searched types of Service Engineer jobs? The most popular types of Service Engineer jobs are:
What states have the most Remote Service Engineer jobs? States with the most job openings for Remote Service Engineer jobs include:
Infographic showing various Remote Service Engineer job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.
DoD SkillBridge: Customer Service Engineer I

DoD SkillBridge: Customer Service Engineer I

Vets2PM

Remote

Other

Posted 9 days ago


Job description

Customer Service Engineer I

DoD SkillBridge Internship: Customer Service Engineer I SkillBridge Host Company: Siemens Healthineers (Varian) SkillBridge Provider: Vets2PM LLC Location: Remote (must be able to work/live in the Dallas, TX Region) Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form. Return to this posting and click 'Apply'.

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Service Engineer I.

Our global team: We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Siemens Healthineers supports hospitals and clinics by keeping critical medical imaging equipment—such as MRI and CT scanners—operating safely and reliably. These systems play an essential role in diagnosing and treating patients.

As a Customer Service Engineer, you will be responsible for maintaining and repairing this equipment at customer sites within your local service area. Your work will include troubleshooting technical issues, performing routine maintenance, replacing parts, and documenting service activities. You will also work directly with hospital staff to ensure equipment is functioning properly and used effectively. This role is hands-on and field-based, combining technical problem-solving with customer interaction. You will receive structured training, tools, and ongoing support to build your skills, even if you are new to the healthcare industry. Success in this role requires a strong interest in technology, the ability to work independently, and a commitment to professionalism and safety. Most importantly, your work will have a direct impact on patient care by helping ensure that vital medical equipment is available when it is needed most.

Service Area – Houston, TX Region Shift Requirements after onboarding/training for this role: M-F, 8:00 AM – 5:00 PM This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer I, you will be responsible for: Servicing Imaging Equipment in the Dallas, TX area. Customer Service Engineer Level based on prior experience. You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens' imaging equipment at customer sites. You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. You have experience in testing, repairing and maintaining capital medical equipment You have strong customer service and communication skills You are proficient in the use of tools and service test equipment Required skills to have for the success of this role Minimum high school diploma, Technical Degree or equivalent experience. 1-2+ Years of field service experience is desired. Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. You have strong customer service and communication skills. Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification. Valid driver's license, ability to drive independently day and night, and good driving record required. Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone. Training you will receive: Service Operations & Ticket Management, Basic Networking & IT Fundamentals, Diagnostic Imaging Equipment Fundamentals, Safety, Compliance & Regulatory Training, Customer Interaction & Professional Skills, Shadowing & Hands-On Field Experience.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

Compensation target if hired after internship (this is a target and may differ based on experience, skills, and internship performance: $63K - $72K per year). Vets2PM Provides: Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings. PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course. Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'. Other: Not all internships include certification training by Vets2PM, as many host companies include their own internship-focused training instead. If selected for an internship with Vets2PM please read your approval email, letter, and training plan to be sure you understand what is included in your internship.