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Remote Service Engineer Jobs (NOW HIRING)

Philips

Remote Service Engineer

$31 - $51/hr

Job Title Remote Service Engineer Remote Support Engineer - Cardiology Informatics (Remote) Help healthcare providers maintain uninterrupted access to critical cardiology imaging systems by ...

Philips

Remote Service Engineer - MRI

$47 - $73/day

Job Title Remote Service Engineer - MRI Join a high-impact remote technical support team where you'll tackle real customer issues, sharpen your MRI expertise, and help elevate service quality in a ...

Philips

Remote Service Engineer - Ultrasound

$47 - $73/day

Job Title Remote Service Engineer - Ultrasound Join a high-impact remote technical support team where you'll tackle real customer issues, sharpen your Ultrasound expertise, and help elevate service ...

Agilent

$101K - $178K/yr

Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs) responsible for delivering high-quality remote technical and application support across Agilent ...

Velociti

Field Service Engineer

Riverside, MO · On-site +1

Remote-based role with 85-90% nationwide travel About the Role Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal ...

Siemens

Customer Service Engineer

Customer Service Engineer Job ID 502918 Posted since 18-Apr-2026 Organization Siemens Healthineers ... mode Remote only Employment type Permanent Any Siemens location in * Essex - United Kingdom

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How much do remote service engineer jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

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Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.
Remote Service Engineer

Remote Service Engineer

Philips

Remote

$31 - $51/hr

Full-time

Retirement, PTO

Posted 22 days ago

Philips rating

8.2

Company rating: 8.2 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

36th of 141 rated electronics manufacturers

Job description

Job Title
Remote Service Engineer
Job Description
Remote Support Engineer - Cardiology Informatics (Remote)
Help healthcare providers maintain uninterrupted access to critical cardiology imaging systems by delivering expert technical support for Philips' Philips' Intellispace Cardiovascular Software, ensuring system stability, rapid issue resolution, and exceptional customer outcomes.
Your role:
  • Provide technical phone support to end-users and administrators of Philips' Intellispace Cardiovascular Software, helping customers resolve system issues and restore operations quickly.
  • Troubleshoot application, Windows operating system, hardware, network, and connectivity issues, including diagnosing Transmission Control Protocol/Internet Protocol (TCP/IP) and general networking problems within customer environments.
  • Own and drive resolution of critical customer incidents, system downtimes, and escalations while ensuring accurate documentation of troubleshooting activities and corrective actions.
  • Collaborate closely with cross-functional support teams and engineering resources, providing timely escalations and ensuring seamless handoffs for high-priority customer issues.
  • Follow established support procedures and work instructions while exercising independent judgment to solve complex technical challenges with minimal supervision.
  • Support Philips' commitment to customer satisfaction, service level agreements, and operational excellence, with occasional travel up to 10% as needed.

You're the right fit if:
  • You've acquired 3+ years of experience providing technical support for healthcare informatics, Radiology, or Cardiology imaging systems in an individual contributor capacity.
  • Your skills include troubleshooting Windows operating systems, hardware, TCP/IP networking, remote system connectivity, and technical issue resolution in customer environments. Experience supporting Cardiology or Radiology PACS solutions is required. Experience with Philips IntelliSpace Cardiovasular is highly preferred.
  • You have an Associate's degree or equivalent combination of education and 3+ years of relevant technical support experience.
  • You're a proactive problem solver with strong customer service and documentation skills, capable of working independently, managing critical escalations, and communicating effectively with both technical and non-technical stakeholders.
  • Bonus: Experience supporting enterprise healthcare informatics platforms, clinical imaging workflows, or mission-critical healthcare applications where uptime and service level commitments are essential.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field based role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details
The pay range for this position in AL, AZ, AR, CO, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MI, MS, MO, MN, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY is $29hr to 49hr.
The pay range for this position in AK, DE, HI, MD, MN, and RI is $30hr to 47hr.
The pay range for this position in CA, CT, DC, MA, NJ, NY, or WA is $31hr to $51hr.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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