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Remote Service Engineer Jobs in Missouri (NOW HIRING)

Velociti

Field Service Engineer

Riverside, MO · On-site +1

Remote-based role with 85-90% nationwide travel About the Role Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal ...

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How much do remote service engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote service engineer in Missouri is $37.92, according to ZipRecruiter salary data. Most workers in this role earn between $30.19 and $42.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Missouri? For Remote Service Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Missouri look for? The top searched job categories for Remote Service Engineer jobs in Missouri are:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Missouri as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $78,875 per year, or $37.9 per hour.
Field Service Engineer

Field Service Engineer

Velociti

Riverside, MO • On-site, Remote

Full-time

Posted 28 days ago

Velociti rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Job Title: Field Service Engineer
Company: Velociti LLC
Location: Riverside, MO
Travel: Remote-based role with 85-90% nationwide travel
About the Role
Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field.
As a Field Service Engineer, you will play a critical role in delivering, installing, and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations.
What You'll Do
  • Install, service, and repair DC and AC electronic systems, including IoT devices, telematics, and power integration equipment
  • Perform advanced diagnostics and troubleshooting using voltmeters, diagnostic tools, and software
  • Work with electrical systems ranging from 12V to 480V, including CAN Bus and MOD Bus protocols
  • Conduct preventative maintenance on fleet and heavy-duty commercial equipment
  • Operate independently to complete service assignments on time and within scope
  • Provide professional, customer-facing support, including updates and technical issue resolution
  • Maintain accurate service documentation and reporting
  • Ensure compliance with safety standards, customer specifications, and company protocols
  • Participate in safety training and promote OSHA compliance
  • Collaborate with internal teams to share field insights and improve performance

Travel & Work Environment
  • Remote-based role with 85-90% nationwide travel
  • Frequent overnight and multi-night trips
  • Flexible schedule including weekends, overtime, and varying shifts as needed

What Success Looks Like
In this role, success means consistently delivering high-quality installations and repairs, maintaining strong customer relationships, and upholding the highest standards of safety and technical excellence.
What You Bring
Required Qualifications:
  • Associate's degree in Mechanics, Diesel Mechanics, Automotive Engineering, or equivalent certifications (e.g., ASE)
  • Minimum 8 years of hands-on experience as a technician, mechanic, or field service engineer
  • Strong expertise in electrical systems (12V-480V), including CAN Bus and MOD Bus
  • Proficiency with diagnostic tools, digital voltmeters, and mobile devices (Android preferred)
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and customer service abilities
  • Self-motivated with the ability to work independently
  • Valid driver's license with an insurable driving record
  • Willingness to travel extensively and work flexible hours

Preferred Qualifications:
  • Master ASE Certification or advanced electrical certifications
  • Experience with diesel equipment, DOT fleet vehicles, or mobile generators/pumps

Physical Requirements
  • Ability to lift and carry 50+ pounds
  • Capable of standing, kneeling, crouching, climbing, and performing repetitive tasks for extended periods
  • Comfortable working indoors and outdoors in varying conditions
  • Ability to operate hand and power tools for extended durations
  • Must be able to safely operate a company vehicle

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