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Remote Service Engineer Jobs in Missouri (NOW HIRING)

Amrize

Technical Service Engineer II

Kansas City, MO · Remote

Join Amrize as a Technical Service Engineer II and help construct what's next. If you're ready to ... Dress for your day #LI-Remote #LI-GC1 Amrize is an equal opportunity employer. We celebrate ...

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Amrize

Technical Service Engineer II

Saint Louis, MO · Remote

Join Amrize as a Technical Service Engineer II and help construct what's next. If you're ready to ... Dress for your day #LI-Remote #LI-GC1 Amrize is an equal opportunity employer. We celebrate ...

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EMSAR

Biomedical Equipment Engineer I

Kansas City, MO · On-site +1

EMSAR's service portfolio includes: * On-site technical field support and equipment repair * Bench ... Remote and field-based work flexibility * Strong leadership and career growth opportunities

Kohl's

$53.75 - $70.25/hr

The engineer will lead technical delivery for firewalls, remote access, SASE, network segmentation ... Design, implement, and support GlobalProtect VPN and Prisma Access services for secure remote-user ...

Olsson

Geotechnical Engineer - Remote

Kansas City, MO · On-site +1

As a Remote Geotechnical Engineer, you will perform geotechnical engineering design, project ... You will be required to ensure high client service by providing constructible designs, meeting ...

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How much do remote service engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote service engineer in Missouri is $37.92, according to ZipRecruiter salary data. Most workers in this role earn between $30.19 and $42.84 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Missouri?

For Remote Service Engineer jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Missouri look for?

The top searched job categories for Remote Service Engineer jobs in Missouri are:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Missouri as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Remote job distribution, with an average salary of $78,875 per year, or $37.9 per hour.

Field Service Engineer II

Thermo Fisher Scientific

Kansas City, MO • On-site, Remote

Full-time

Posted 9 days ago

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 429 frontline employees who took The Breakroom Quiz

173rd of 544 rated manufacturers

Job description

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
The Life Sciences Solutions Group is a global leader in developing and manufacturing innovative products and services that empower researchers in life science, drug discovery, applied and academic research. Our mission is to enable customers to make the world healthier, cleaner and safer by providing the highest quality reagents, instruments and consumables to laboratories and scientists worldwide.
Position Objective
The Field Service Engineer II (FSE II) for the Life Sciences Solutions Group (LSG) of Thermo Fisher Scientific is responsible for performing customer installs, repairs, and preventative maintenance on a variety of instruments in assigned territory. The FSE II positively interacts with customers to drive satisfaction by solving technical problems and identifying areas to improve their work. The FSE II also acts as a trusted advisor by commercially leveraging and executing qualifications or validation service offerings for the customer.
LOCATION: This is a fully remote position based. However, we are seeking candidates already residing in the Kansas City area or in Iowa. Unfortunately, relocation assistance is NOT provided.
  • Must be legally authorized to work in the United States without sponsorship now or in the future.
  • Must be able to pass a comprehensive background check, which includes a drug screen.

Description
  • Provides onsite installation of instruments, upgrades, updates, repairs, and planned maintenance services.
  • Displays professionalism, understanding, tact, fairness, and technical knowledge in all customer interactions.
  • Achieves specified revenue targets while satisfying customer needs for instrument repair, installs and PM's.
  • Achieves customer satisfaction (CAS) targets as specified annually.
  • Interacts with customers to offer and close the sale of service contracts and other service products.
  • Collaborates with internal partners to resolve customer issues and improve processes.
  • Follows all reporting responsibilities of Remote Service Dispatch (RSD), Escalation, Field Problem Report (FPR) and Field Service Report (FSR) submissions.
  • Is familiar with and follow policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, car stock management, etc.
  • Executes Qualification & Validation Products at customer sites.
  • Maintains their technical competency level servicing new instrument and problems by attending trainings, staff meetings and remaining up to speed on new products, markets, customers and competitors.
  • Manages travel expenses and follows Thermo Fisher Scientific travel policies and guidelines.
  • May be required to perform other related duties as required and/or assigned.

Requirements
  • Requires a BS degree in the Life Sciences, Chemistry, or Engineering field with 2 years of experience in a related science, biomedical engineering and/or customer-facing role
  • Uses effective questioning to identify customer needs
  • Exercises judgment setting work priorities and identifies next steps
  • Requires minimal oversight
  • Participates as a positive influence on the team
  • Quickly adapts to change with positive and constructive feedback
  • Must possess a valid driver's license

Preferred Qualifications
  • Experience in a clinical, diagnostic and/or other regulated environment (CAP, CLIA, ISO, GMP)
  • Aptitude for learning and understanding IT systems and processes
  • Experience in related product applications and instruments (DNA Sequencing, NGS, Real-Time PCR, Cellular Imaging, and/or molecular techniques)
  • Experience with automation and robotic systems

Working Conditions
  • Frequent travel to customer sites is required and ranges from 25-75% of work time.
  • Works in both home office as well as in a laboratory environment.
  • Is required to lift up to 50 lbs. May be required to stand for long periods of time while performing duties.
  • Must be able to work safely with chemicals and hazardous materials.
  • Must be able to work overtime and flexible work schedules which may include weekend travel.

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