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Remote Service Engineer Jobs (NOW HIRING)

Cyngn

Field Service Engineer

Mountain View, CA · On-site +1

$90K - $108K/yr

Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues ... Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting. * Strong hands ...

Cyngn

Field Service Engineer

Mountain View, CA · On-site +1

Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues ... Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting. * Strong hands ...

TOFFLON USA LLC

Be Seen First

Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... This is a hybrid role, primarily remote from a home office, with occasional work expected at our ...

Addison Group

Field Service Engineer

Houston, TX · Remote

$40 - $50/hr

Field Service Engineer - Marine Diesel Engines Location: Houston, TX Compensation: $40.00 - $50.00 ... Willingness to travel extensively (50%+) including international and remote locations * Ability to ...

Addison Group

Field Service Engineer

Houston, TX · Remote

$40 - $50/hr

Field Service Engineer - Marine Diesel Engines Location: Houston, TX Compensation: $40.00 - $50.00 ... Willingness to travel extensively (50%+) including international and remote locations * Ability to ...

TOFFLON USA LLC

Be Seen First

Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... This is a hybrid role, primarily remote from a home office, with occasional work expected at our ...

Danaher

Field Service Engineer - Virginia

Sterling, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Virginia

Alexandria, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Virginia

Abingdon, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Virginia

Roanoke, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Virginia

Richmond, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Virginia

Fairfax, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Danaher

Field Service Engineer - Virginia

Dulles, VA · On-site +1

$34 - $37/hr

The Field Service Engineer for Leica Biosystems is responsible for the repair, maintenance, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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How much do remote service engineer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

More about Remote Service Engineer jobs
What cities are hiring for Remote Service Engineer jobs? Cities with the most Remote Service Engineer job openings:
What are the most commonly searched types of Service Engineer jobs? The most popular types of Service Engineer jobs are:
What states have the most Remote Service Engineer jobs? States with the most job openings for Remote Service Engineer jobs include:
What job categories do people searching Remote Service Engineer jobs look for? The top searched job categories for Remote Service Engineer jobs are:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.
Field Service Engineer

Field Service Engineer

Cyngn

Mountain View, CA • On-site, Remote

$90K - $108K/yr

Full-time

Posted 9 days ago

Job description

About Cyngn
Based in Mountain View, CA, Cyngn is a publicly-traded autonomous technology company. We deploy self-driving industrial vehicles — specifically autonomous tuggers — to factories, warehouses, and other facilities throughout North America. To build this emergent technology, we are looking for innovative, motivated, and experienced leaders to join us and move this field forward. If you like to build, tinker, and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn: 
 
We are small and big.
With under 100 employees, Cyngn operates with the energy of a startup. On the other hand, we’re publicly traded. This means our employees not only work in close-knit teams with mentorship from company leaders—they also get access to the liquidity of our publicly-traded equity.
 
We build today and deploy tomorrow.
Our autonomous vehicles aren’t just test concepts—they’re deployed to real clients right now. That means your work will have a tangible, visible impact.
 
We aren’t robots. We just develop them.
We’re a welcoming, diverse team of sharp thinkers and kind humans. Collaboration and trust drive our creative environment. At Cyngn, everyone’s perspective matters—and that’s what powers our innovation.
 
About this role: 
As Cyngn scales its production deployments of Autonomous Mobile Robots (AMRs), we are seeking a highly capable Field Services Engineer to join our growing team. This role is essential to the success of our customer deployment production operations  and requires both technical skill and field service acumen.
 
Based in Mountain View, CA, this role involves frequent travel to customer sites to support, maintain, and troubleshoot our deployed robotic systems.
 
This position bridges hands-on hardware interaction, field maintenance, software updates, and close collaboration with engineering and operations teams. You will  be a key player in keeping our production systems running smoothly in real-world customer environments.
Responsibilities
  • Travel to customer locations to perform installation, repair, upgrades, and calibration of production robotic systems. 
  • Conduct field-based diagnostics, perform root cause analysis, and execute corrective actions to maintain uptime. 
  • Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues, and provide feedback from the field. 
  • Replace and configure hardware components, sensors, and subsystems as needed.  
  • Execute configuration and parameter changes, including network and system settings on deployed robots.  
  • Interface directly with customer teams to provide status updates, answer technical questions, and ensure customer satisfaction.  
  • Maintain logs of service activity, diagnostics data, and configuration changes in a structured and reliable format.  
  • Support initial site bring-up and commissioning efforts for new deployments.  
  • Assist with documentation development and service procedure refinement.  
  • Support weekend and after-hours troubleshooting on an on-call rotation basis.
Qualifications
  • 2+ years in a technical field service, robotics, or hardware support role. 
  • Ability and willingness to travel regularly (30–50% anticipated). 
  • Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting.
  • Strong hands-on skills with mechanical/electrical components and system-level debugging. 
  • Excellent communication and customer service skills. 
  • Ability to lift up to 80 lbs and work in industrial or warehouse environments. 
  • Capable of interpreting schematics, wiring diagrams, and engineering documentation.
Bonus Qualifications
  • Experience working with autonomous systems, mobile robots, or industrial automation platforms.
  • Familiarity with Python, ROS, or other scripting and robotics platforms.
  • Experience working in production environments with safety and compliance standards.
  • Experience configuring WiFi, networking parameters, or embedded systems.
  • Familiarity with tools such as Jira, Confluence, or remote monitoring dashboards.
Benefits & Perks
  • Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)
  • Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)
  • Company 401(k)
  • Commuter Benefits
  • Flexible vacation policy
  • Remote or hybrid work opportunities
  • Sabbatical leave opportunity after 5 years with the company
  • Paid Parental Leave
  • Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages
  • Monthly meal and tech allowances for remote employees
Physical Requirements
  • Prolonged periods of sitting, standing, and walking, including time at a desk and in industrial or customer environments.
  • Frequent bending, stooping, kneeling, climbing, and reaching to install, maintain, and repair robots.
  • Ability to lift and maneuver objects up to 80 lbs.
  • Ability to operate hand tools, power tools, and testing equipment.
  • Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to communicate clearly, hear, and respond effectively in noisy environments.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.