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Remote Service Engineer Jobs (NOW HIRING)

Trane Technologies plc

Field Service Engineer

These activities may be remote and consultative or will require direct interaction on site at a customer's facility. The primary focus of the Field Service Engineer is to solve problems, provide ...

Topcon Healthcare Solutions

Field Service Engineer

$30 - $35/hr

With office locations throughout North America, whether you are on-site, remote, or hybrid, our ... The Field Service Engineer's strong analytical skills help internal teams evaluate communications ...

Topcon Medical Systems

Field Service Engineer

$30 - $35/hr

With office locations throughout North America, whether you are on-site, remote, or hybrid, our ... The Field Service Engineer's strong analytical skills help internal teams evaluate communications ...

Bio-Techne

Field Service Engineer

California, MD · On-site +1

$76K - $125K/yr

Job Purpose The Field Service Engineer provides remote and onsite technical support for pre-sales and post-sales activities related to advanced life sciences instrumentation. This role installs ...

ESAB

Factory Service Engineer

$77K - $89K/yr

Position Summary The Factory Service Engineer is a hands-on, customer-focused technical expert ... remote tools * Travel to customer sites as needed to install, commission, repair, and optimize ...

Bio-Techne

Field Service Engineer

New York, NY · On-site +1

$76K - $125K/yr

Job Purpose The Field Service Engineer provides remote and onsite technical support for pre-sales and post-sales activities related to advanced life sciences instrumentation. This role installs ...

Bruker

Field Service Engineer

Minneapolis, MN · On-site +1

$71K - $113K/yr

... The Field Service Engineer will install and support high resolution Mass Spectrometry ... Perform remote support and diagnostic analysis to determine independently if on site corrective ...

New

UNAVAILABLE

Field Service Engineer

Minneapolis, MN · On-site +1

$71K - $113K/yr

... The Field Service Engineer will install and support high resolution Mass Spectrometry ... Perform remote support and diagnostic analysis to determine independently if on site corrective ...

New

ESAB

Factory Service Engineer

North Bethesda, MD · On-site +1

$77K - $89K/yr

Position Summary The Factory Service Engineer is a hands-on, customer-focused technical expert ... remote tools * Travel to customer sites as needed to install, commission, repair, and optimize ...

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Remote Service Engineer information

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How much do remote service engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

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Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.

Smart Home Service Technician (Remote)

Sight and Sound Systems, Inc.

Dulles, VA • Remote

Full-time

Re-posted 2 days ago

Job description

Secure your future at Sight & Sound Systems, Inc!

Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area. Since 1994, we have been dedicated to delivering the finest audio, video, and automation solutions to our clients. Our commitment is to listen to their needs, offer the best recommendations, and provide exceptional customer support and service.

Immediate opportunity for experienced smart home technicians to help us provide superior remote client service. Sight & Sound Systems, Inc. is a premier custom smart home system provider in the Washington, DC area. We are looking for the right candidate to provide remote service for our clients.

Why This Role?
Designed specifically for senior field technicians or automation programmers looking to transition away from physical installation, ladder climbs, and daily travel into a 100% desk-based remote support architecture.

This position requires zero physical deployment, heavy lifting, or field infrastructure handling, making it an exceptional fit for qualified technical experts seeking a strictly sedentary, high-level diagnostic role.

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