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Remote Service Engineer Jobs in Texas (NOW HIRING)

nGenium

X-ray Field Service Engineer

Houston, TX · On-site +1

$80K - $110K/yr

Job Summary X-ray Field Service Engineer Location: Houston, TX (Full-time, Permanent) Salary: $80,000 - $110,000 + benefits About the Company: A leading U.S. service provider specializing in ...

nGenium

Cath Lab Field Service Engineer (Texas)

Houston, TX · On-site +1

$100K - $125K/yr

Job Summary Cath Labs Field Service Engineer Location: Houston, Texas (Full-time, Permanent) Salary: $100,000 - $125,000 + Benefits Package About Company: A leading healthcare services organization ...

EMSAR

Field Service Engineer II

Houston, TX · On-site +1

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing ...

Danaher

Field Service Engineer - Austin, TX

Austin, TX · Remote

$33 - $37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is part of the Service Organization located in Austin, TX and will be fully remote ... Biomedical Engineering experience / Biomedical Equipment Technician experience / Healthcare ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

... the service board with the Operations group to evaluate whether the ticket should be worked by the remote team or should be escalated to the field engineer group. With the assistance of the ...

Atlas Copco

Field Service Engineer - Texas

Austin, TX · On-site +1

Your role As a Field Service Engineer - Texas, your mission is to provide expert repair services for our vacuum pumps and systems, delivering unmatched customer satisfaction and upholding the highest ...

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Remote Service Engineer information

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$37

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How much do remote service engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote service engineer in Texas is $37.66, according to ZipRecruiter salary data. Most workers in this role earn between $30.00 and $42.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the most commonly searched types of Service Engineer jobs in Texas? The most popular types of Service Engineer jobs in Texas are:
What are popular job titles related to Remote Service Engineer jobs in Texas? For Remote Service Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Texas look for? The top searched job categories for Remote Service Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Service Engineer jobs? Cities in Texas with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Texas as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $78,342 per year, or $37.7 per hour.

Field Service Engineer

Park Place Technologies

Dallas, TX • On-site, Remote

Full-time

Re-posted 10 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

86th of 223 rated it services

Job description

Field Service Engineer
Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available.
It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations.
This role requires driving to different customer sites within a 120-mile radius for assigned service calls. You will use your own vehicle and be reimbursed for travel expenses. You will work Monday-Friday, 8am-5pm and also must be willing to participate in after-hours, on-call rotation responding to customer issues and servicing all equipment regardless of product training within the designated service area.
What you'll be doing:
Customer Support
  • Ensure timely, professional and effective response to customer service needs to maintain a high level of customer satisfaction
  • Provide effective problem analysis and identification remotely before arrival at customer site; determine needed parts and documentation to minimize down time and multiple trips
  • Perform service in a cost-effective manner, displaying professional attitude and courtesy while on site
  • Maintain effective communication with customer and our customer support center during repair process and any projected delay
  • Analyze software and hardware error logs, utilizing diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair
  • Analyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems
  • Utilize multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes
  • Follow customer specific repair procedures; assess current and future customer needs based on usage of the system

Inventory/Parts Management
  • Determine needed parts and quantities based on contracts in service area
  • Return bad or excess parts in a timely manner
  • Manage accurate inventory count (daily and as required) and perform bi-yearly physical count inventory

Administrative
  • Accurately complete and timely return audit forms, email replies, timesheets and expense reports
  • Attend and participate in regularly scheduled team meetings
  • Account for all activities correctly using Field Point time reporting utility

What we're looking for:
  • Experience working with OEM data center hardware with ability to grasp new products/concepts
  • Successful prior field experience
  • Strong troubleshooting skills; CompTia A+ and Server + preferred
  • Availability for after hours, on-call rotation to support customer needs
  • Must possess a valid driver's license and an appropriate driving record based on the position travel requirements
  • Ability to lift up to 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. This is an active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Potential requirement for work at height, including the use of ladders
  • Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screening

Bonus Points:
  • Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful
  • Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred

Education:
  • High School Degree required

Travel:
  • Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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