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Remote Automotive Field Service Engineer Jobs in Texas

nGenium

X-ray Field Service Engineer

Houston, TX · On-site +1

$80K - $110K/yr

Job Summary X-ray Field Service Engineer Location: Houston, TX (Full-time, Permanent) Salary: $80,000 - $110,000 + benefits About the Company: A leading U.S. service provider specializing in ...

Cytovale, Inc

Field Service Engineer II

Dallas, TX · On-site +1

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Atlas Copco

Field Service Engineer - Texas

Austin, TX · On-site +1

Your role As a Field Service Engineer - Texas, your mission is to provide expert repair services for our vacuum pumps and systems, delivering unmatched customer satisfaction and upholding the highest ...

nGenium

Cath Lab Field Service Engineer (Texas)

Houston, TX · On-site +1

$100K - $125K/yr

Job Summary Cath Labs Field Service Engineer Location: Houston, Texas (Full-time, Permanent) Salary: $100,000 - $125,000 + Benefits Package About Company: A leading healthcare services organization ...

Baker Hughes

Field Service Electrical Engineer

Houston, TX · On-site +1

$60K - $79K/yr

Field Service Electrical Engineer (Remote in Houston) Are you an experienced Field Service Engineer motivated to deliver the best service to your customers? Would you like the opportunity to further ...

Baker Hughes

Field Service Electrical Engineer

Houston, TX · On-site +1

$60K - $79K/yr

Field Service Electrical Engineer (Remote in Houston) Are you an experienced Field Service Engineer motivated to deliver the best service to your customers? Would you like the opportunity to further ...

Danaher

Field Service Engineer - Austin, TX

Austin, TX · Remote

$33 - $37/hr

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of ... This position is part of the Service Organization located in Austin, TX and will be fully remote.

Hitachi

Field Service Recruiter

Houston, TX · Remote

Human Resources Job Schedule: Full time Remote: Yes At Hitachi Energy , we're powering the future ... Field Service Engineers * Transformer Diagnostic Specialists * Commissioning Engineers * High ...

Rigaku

Field Service Engineer, XRF

The Woodlands, TX · On-site +1

Responsibilities § Perform preventive maintenance (PM) and basic service on our systems. Preventive maintenance involves verification of system performance, execution of detailed preventive ...

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Remote Automotive Field Service Engineer information

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Automotive Field Service Engineer jobs in Texas? The most popular types of Automotive Field Service Engineer jobs in Texas are:
What are popular job titles related to Remote Automotive Field Service Engineer jobs in Texas? For Remote Automotive Field Service Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Field Service Engineer jobs in Texas look for? The top searched job categories for Remote Automotive Field Service Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Automotive Field Service Engineer jobs? Cities in Texas with the most Remote Automotive Field Service Engineer job openings:
Remote Automotive Field Service Engineer jobs near you

Field Service Engineer

Park Place Technologies

Dallas, TX • On-site, Remote

Full-time

Re-posted 4 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

86th of 221 rated it services

Job description

Field Service Engineer
Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available.
It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations.
This role requires driving to different customer sites within a 120-mile radius for assigned service calls. You will use your own vehicle and be reimbursed for travel expenses. You will work Monday-Friday, 8am-5pm and also must be willing to participate in after-hours, on-call rotation responding to customer issues and servicing all equipment regardless of product training within the designated service area.
What you'll be doing:
Customer Support
  • Ensure timely, professional and effective response to customer service needs to maintain a high level of customer satisfaction
  • Provide effective problem analysis and identification remotely before arrival at customer site; determine needed parts and documentation to minimize down time and multiple trips
  • Perform service in a cost-effective manner, displaying professional attitude and courtesy while on site
  • Maintain effective communication with customer and our customer support center during repair process and any projected delay
  • Analyze software and hardware error logs, utilizing diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair
  • Analyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems
  • Utilize multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes
  • Follow customer specific repair procedures; assess current and future customer needs based on usage of the system

Inventory/Parts Management
  • Determine needed parts and quantities based on contracts in service area
  • Return bad or excess parts in a timely manner
  • Manage accurate inventory count (daily and as required) and perform bi-yearly physical count inventory

Administrative
  • Accurately complete and timely return audit forms, email replies, timesheets and expense reports
  • Attend and participate in regularly scheduled team meetings
  • Account for all activities correctly using Field Point time reporting utility

What we're looking for:
  • Experience working with OEM data center hardware with ability to grasp new products/concepts
  • Successful prior field experience
  • Strong troubleshooting skills; CompTia A+ and Server + preferred
  • Availability for after hours, on-call rotation to support customer needs
  • Must possess a valid driver's license and an appropriate driving record based on the position travel requirements
  • Ability to lift up to 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. This is an active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Potential requirement for work at height, including the use of ladders
  • Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screening

Bonus Points:
  • Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful
  • Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred

Education:
  • High School Degree required

Travel:
  • Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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