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Remote Automotive Field Service Engineer Jobs in Texas

Remote in PST or CST time zone This role serves as the primary coordinator for customer service ... The specialist will work closely with customers, service managers, field service engineers ...

Manager, Field Service

Dallas, TX ยท Remote

$98K - $150K/yr

Lead, coach, and develop a high-performing team of Field Service Engineers. * Drive customer ... Previous experience leading and developing remote, field-based teams. * Strong customer-facing ...

Field Service Coordinator

Lubbock, TX ยท Remote

$84K - $135K/yr

Field Service Coordinator- Remote Lubbock, TX Come build your career. It takes great people to ... Promote All Stanley Black & Decker brands by effectively utilizing marketing programming ...

$25 - $40/hr

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, United States (US). #LI-Remote Contact ...

Showing results 21-40

Remote Automotive Field Service Engineer information

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are popular job titles related to Remote Automotive Field Service Engineer jobs in Texas?

For Remote Automotive Field Service Engineer jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Remote Automotive Field Service Engineer jobs?

Cities in Texas with the most Remote Automotive Field Service Engineer job openings:

Field Service Coordinator

VIVA USA INC

Houston, TX โ€ข On-site, Remote

Contractor

Posted 17 days ago


Job description

Remote in PST or CST time zone
This role serves as the primary coordinator for customer service requests, spare parts orders, and field service activities, ensuring a high level of customer satisfaction while meeting operational and business objectives. The specialist will work closely with customers, service managers, field service engineers, manufacturing facilities, and internal support teams to coordinate service visits, monitor equipment and spare parts deliveries, manage orders, and maintain accurate documentation.
Key responsibilities include processing service and spare parts requests, coordinating field service schedules, creating and managing sales orders and projects in SAP, tracking delivery timelines, supporting billing and revenue recognition activities, maintaining customer records in Salesforce/ServiceMax, and ensuring compliance with SOX requirements. The role requires strong customer communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced service environment.
This position supports a broad range of activities across customer service, order management, project coordination, and service operations. Candidates should be comfortable working independently in a remote environment while collaborating with cross-functional teams throughout North America.
Minimum 3+ years of relevant experience in service operations, customer service, field service coordination, order management, or a related function.
Hands-on experience with SAP for sales orders, projects, billing, invoicing, supply chain, or service operations activities.
Experience working with Salesforce (and/or ServiceMax is a plus but not required).
Experience supporting customers in a service-oriented environment.
Strong customer communication skills, both written and verbal.
Ability to coordinate multiple priorities and work effectively with cross-functional teams.
Strong problem-solving and analytical skills.
Proficiency in Microsoft Office applications.
English fluency required.
Ability to work independently in a remote environment
Familiarity with spare parts logistics, inventory tracking, and service scheduling.
Understanding of project management, revenue recognition, and cost planning activities within SAP.
Strong interpersonal skills with the ability to build relationships across customers and internal teams.
Adaptability and willingness to learn new systems and processes.
High attention to detail and quality focus.
Self-motivated, resilient, and able to perform effectively in a changing environment.
Customer-first mindset with strong organizational and time management skills.
Notes:
Remote in PST or CST time zone
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status