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Remote Automotive Field Service Engineer Jobs in Texas

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Emerson

Process Tuner Field Engineer

Houston, TX · On-site +1

Description If you are a Field Service Engineering with boiler experience and looking for an ... This role is based in our Houston, TX, but open to remote if you have previous process tuner and ...

Emerson

Process Tuner Field Engineer

Houston, TX · On-site +1

$82K - $165K/yr

If you are a Field Service Engineering with boiler experience and looking for an opportunity to ... This role is based in our Houston, TX, but open to remote if you have previous process tuner and ...

Broadwind, Inc.

Field Service Technician

Abilene, TX · On-site +1

Description Broadwind Clean Fuels is looking for hardworking, flexible, experienced Field Service ... Automotive tech program experience desired. * Experience with plumbing, boilers, air compressors ...

nGenium

Imaging Engineer III - Houston, Texas

Houston, TX · On-site +1

$100K - $135K/yr

Job Summary Imaging Field Service Engineer Location: Houston, Texas (Full-time, Permanent) Salary: Up to $135,000 + benefits About the Company: This nationwide healthcare technology management ...

INNIO

Field Service Technician

Midland, TX · On-site +1

Associate degree in a technical field (automotive, electrical, etc.) desired * Minimum of five (5) years of hands-on experience in a field service role with natural gas engines, power generation, or ...

New

Qualus

Field Service Technician III

Midland, TX · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Qualus

Senior Field Service Technician

Houston, TX · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Qualus

Senior Field Service Technician

Midland, TX · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Hitachi, Ltd.

Field Service Technician (B)

Earth, TX · On-site +1

Engineering & Science Job Schedule: Full time Remote: Yes General Information: From rapid response ... Service, part of the US Transformer HUB. Reporting to the Regional Field Operation Manager, your ...

Atlas Copco

Field Service Technician

Houston, TX · On-site +1

$29 - $36/hr

Your role To best serve our customers, we are increasing our presence within our field service area ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

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All JobsAutomotive Field Service Engineer JobsRemote Automotive Field Service Engineer JobsRemote Automotive Field Service Engineer Jobs in Texas

Remote Automotive Field Service Engineer information

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Automotive Field Service Engineer jobs in Texas? The most popular types of Automotive Field Service Engineer jobs in Texas are:
What are popular job titles related to Remote Automotive Field Service Engineer jobs in Texas? For Remote Automotive Field Service Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Field Service Engineer jobs in Texas look for? The top searched job categories for Remote Automotive Field Service Engineer jobs in Texas are:
What cities in Texas are hiring for Remote Automotive Field Service Engineer jobs? Cities in Texas with the most Remote Automotive Field Service Engineer job openings:
Remote Automotive Field Service Engineer jobs near you

Remote Hands Engineer

Nttlimited

Remote

Full-time

Re-posted 6 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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