ZipRecruiter

Log In

2

Remote Service Engineer Jobs in Denton, TX (NOW HIRING)

Mycronic USA

Field Service Engineer

Dallas, TX · Remote

$33.65 - $40.86/hr

The Field Service Engineer will assist sales representatives when they meet with clients to assist in sales demonstrations and answer customers' questions regarding the technical capabilities of ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

... the service board with the Operations group to evaluate whether the ticket should be worked by the remote team or should be escalated to the field engineer group. With the assistance of the ...

Curbee

Senior Software Engineer

Dallas, TX

$130K - $170K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... At Curbee, engineers are Product Engineers, deeply connected to our users and responsible for ...

Curbee

Senior Software Engineer

Dallas, TX · On-site +1

$130K - $170K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... At Curbee, engineers are Product Engineers, deeply connected to our users and responsible for ...

ABB

Senior Project Engineer

Irving, TX · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Wood Plc

Distribution Engineer (remote)

Dallas, TX · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

Intuitive

Technical Support Engineer 2

Dallas, TX · On-site

We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery ... using remote diagnostics over the telephone. Some on-site or in-house service support may be ...

ICF

Substation Physical Engineer - REMOTE

Dallas, TX · Remote

$97K - $124K/yr

... engineering services for our clients. Why you will love working here: * Quality of life: Fully ... remote, flexible schedule, work-life balance * Investment in the community: Donation matching ...

next page

Showing results 1-20

All JobsService Engineer JobsRemote Service Engineer JobsRemote Service Engineer Jobs in Denton, TX

Remote Service Engineer information

See Denton, TX salary details

$18

$37

$62

How much do remote service engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote service engineer in Denton, TX is $37.90, according to ZipRecruiter salary data. Most workers in this role earn between $30.19 and $42.84 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Denton, TX?

For Remote Service Engineer jobs in Denton, TX, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Denton, TX look for?

The top searched job categories for Remote Service Engineer jobs in Denton, TX are:

What cities near Denton, TX are hiring for Remote Service Engineer jobs?

Cities near Denton, TX with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Denton, TX as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $78,842 per year, or $37.9 per hour.

Field Service Engineer, LCMS

LMSI, LLC dba Lighthouse Lab Services

Carrollton, TX • On-site

$42 - $48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Field Service Engineer, LCMS
Location: 80% travel - East Coast, Midwest, Texas
Compensation: $42-48/hour + benefits
Lighthouse Lab Services helps organizations build, operate, optimize, and grow high-performing laboratories. We value collaboration, community, quality, and innovation, and we're committed to delivering exceptional service to our clients and patients ultimately impacted by our work. As we continue to grow, we're building a team of talented people who have the opportunity to make a meaningful impact.
Position Overview
We are seeking a Field Service Engineer, LCMS with 5-7 years of direct, hands-on field service experience with SCIEX LCMS systems is required. Experience servicing Shimadzu and/or Waters LCMS platforms is highly desirable.
Key Responsibilities
  • Perform complex on-site service and repair tasks, including installation, preventive maintenance, troubleshooting, and calibration of immunoassay instruments and associated automation.
  • Provide remote phone support and onsite troubleshooting and maintenance guidance to internal team members as well as for clients.
  • Serve as a senior point of contact for escalated technical issues and provide mentorship to junior FSEs.
  • Maintain a high level of customer satisfaction by ensuring prompt response, clear communication, and technical excellence.
  • Coordinate and provide offsite and onsite installations of equipment.
  • Document service calls accurately in the CRM system
  • Evaluate and advise on laboratory space and upfitting requirements appropriate for selected instrumentation across client laboratories.
  • Coordinate with and advise on vendors providing services for instrumentation.
  • Maintain appropriate inventory of parts and tools to support efficient service delivery.
  • Leading the tracking and completion of projects as directed.
  • Completes all administrative duties, including but not limited to, expense reporting, parts ordering, and making travel arrangements.
  • This position will require overnight travel with travel up to 70% of the time and requires a valid driver's license.

Education & Experience
Associate degree or higher in Engineering, Instrumentation, Chemistry, Clinical Laboratory Sciences, or a related technical field is preferred. Equivalent technical training combined with substantial relevant hands-on experience will also be considered. A minimum of five to seven (5-7) years of direct, hands-on field service experience with SCIEX LCMS systems is required. Experience servicing Shimadzu and/or Waters LCMS platforms is highly desirable. Candidates should have demonstrated expertise in troubleshooting, diagnosing, repairing, maintaining, and performing preventive maintenance on LC-MS instrumentation, with the ability to independently resolve complex instrument and system-level issues.
Compensation and Benefits
  • Hourly rate: $42-48/hour, depending on experience
  • Medical, Vision, and Dental insurance
  • 15 days Paid Time Off to start (vacation and sick days)
  • 10 Paid Holidays
  • 401(k) retirement plan with up to 4% Company match
  • Company-paid Life + AD&D, Short- and Long-Term Disability
  • Paid Volunteer Time Off
  • Partially Paid Medical Leave / Paid Parental Leave
It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities. If at any time during the application process, you need an accommodation, please contact [email protected] for assistance.
Lighthouse Lab Services | 800-838-0602 | lighthouselabservices.com

Apply