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Remote Service Engineer Jobs in Middletown, NY (NOW HIRING)

MPI Systems

Field Service Engineer

Poughkeepsie, NY · On-site +1

$38 - $42/hr

The role combines hands-on field service, remote diagnostics, technical training, and customer ... Partner with Engineering on technical issues and solution development; communicate quality concerns ...

Motorola

Senior AI Engineer (US Remote)

Florida, NY · Remote

$180K - $210K/yr

NodeJS with TypeScript (backend services) * AWS ecosystem (S3, IAM, CloudWatch, etc.) AI ... Prompt engineering & optimization * Model evaluation & testing frameworks * AI observability ...

Harris

(Remote) GIS Developer

Florida, NY · Remote

Configure and manage map services and data publishing workflows to ensure timely and accurate data ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)

Harris

(Remote) GIS Developer

Florida, NY · Remote

Configure and manage map services and data publishing workflows to ensure timely and accurate data ... Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#)

System One

Associate Manufacturing Engineer

Mahwah, NJ · Remote

$35 - $41/hr

Hybrid - onsite and remote Responsibilities * Coordinate project activities supporting capital ... services and workforce solutions across North America. We help clients get work done more ...

System One

Quality Assurance Engineer

Mahwah, NJ · Remote

$42 - $48/hr

Hybrid - onsite and remote Responsibilities * Provide quality engineering support in quality ... services and workforce solutions across North America. We help clients get work done more ...

System One

Quality Assurance Engineer

Mahwah, NJ · Remote

$32 - $37/hr

Hybrid - onsite and remote Overview Advance your quality engineering career with a global medical ... services and workforce solutions across North America. We help clients get work done more ...

System One

Quality Assurance Engineer

Mahwah, NJ · Remote

$32 - $37/hr

Hybrid - onsite and remote Overview Advance your quality engineering career with a global medical ... services and workforce solutions across North America. We help clients get work done more ...

Harris

(Remote) Technical Consultant

Florida, NY · On-site +1

Advanced Utility Systems' Client Services is on the lookout for a dynamic Technical Consultant who ... Ability to review and analyze the following programming languages: VFP, C#, ASP.NET, and Powershell

Harris

(Remote) Sr Account Executive

Florida, NY · Remote

Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation ... Collaborate with Product, Professional Services, and leadership to position solutions effectively

Harris

(Remote) Sr Account Executive

Florida, NY · Remote

Partner with Technical Sales Engineers to deliver tailored demonstrations and technical validation ... Collaborate with Product, Professional Services, and leadership to position solutions effectively

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How much do remote service engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote service engineer in Middletown, NY is $40.61, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $45.87 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are the most commonly searched types of Service Engineer jobs in Middletown, NY?

The most popular types of Service Engineer jobs in Middletown, NY are:

What cities near Middletown, NY are hiring for Remote Service Engineer jobs?

Cities near Middletown, NY with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Middletown, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,461 per year, or $40.6 per hour.

Field Service Engineer

CI - The Manufacturing Career HUB

Poughkeepsie, NY • On-site

$38 - $42/hr

Other

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

Overview
The Field Service Engineer is a customer-facing technical expert responsible for installing, servicing, troubleshooting, calibrating, upgrading, and supporting MPI wax injection and automation equipment used in the Investment Casting Industry. The role combines hands-on field service, remote diagnostics, technical training, and customer consultation.
This position is ideal for a technically strong, self-directed problem solver who enjoys working directly with customers and equipment, traveling to job sites, and partnering with internal teams to deliver practical solutions.
Responsibilities
What You'll Do
  • Serve as a primary technical contact between customers and MPI for service-related needs.
  • Troubleshoot electrical, mechanical, hydraulic, pneumatic, PLC, temperature-control, and automation systems.
  • Perform machine installations, repairs, preventive maintenance, calibrations, upgrades, and field modifications.
  • Provide remote technical support using TeamViewer and other connectivity tools.
  • Travel to customer sites and provide hands-on support to diagnose and resolve equipment issues.
  • Interpret electrical, hydraulic, pneumatic, and mechanical schematics, machine bills of material, and technical specifications.
  • Support automation systems, including robotic teach-point setup and related components.
  • Create clear, step-by-step procedures for troubleshooting, operation, and customer training.
  • Train customers and conduct technical training sessions as needed.
  • Evaluate customer processes and recommend ways to improve equipment utilization, efficiency, and value.
  • Document service activities through field service reports and MPI's ERP system.
  • Maintain accurate accountability of parts and components used during service work.
  • Partner with Engineering on technical issues and solution development; communicate quality concerns through the appropriate channels.
  • Support Sales with technical inquiries and assist with Factory Acceptance Testing and Site Acceptance Testing when requested.
  • Identify opportunities to reduce costs, improve product efficiency, and eliminate waste.
  • Participate in MPI Lean initiatives and continuous-improvement activities.
  • Follow company policies, travel guidelines, safety requirements, and applicable OSHA practices.
  • Perform other duties as assigned by Management.

Work Environment & Travel
  • Approximately 75% national and international travel with the remaining time providing factory-based support.
  • Customer-site work may include weekend stays and travel at varying times to meet customer needs.
  • Industrial/production environment requiring safe work practices and OSHA compliance.
  • Occasional lifting of up to 50 lbs.; moving heavier equipment, up to 1,000 lbs., with proper equipment.
  • Work is focused on Investment Casting applications, including wax room injection, assembly, and automation.

Qualifications
What You'll Bring
  • Strong diagnostic, troubleshooting, critical-thinking, and problem-solving skills.
  • Excellent written, verbal, and listening communication skills, including the ability to work effectively with customers whose primary language may not be English.
  • Professional presence, strong customer-service skills, and the ability to take ownership of issues through resolution.
  • Ability to work independently, make sound decisions, and recognize when additional guidance is needed.
  • Strong organization and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to explain technical information clearly and present to technical or commercial customer teams.
  • Advanced computer skills and proficiency with Microsoft Office applications.
  • Experience with ERP systems; Epicor experience is a plus.
  • Ability to mentor peers and contribute effectively as part of a team.
  • Valid driver's license and current U.S. passport with the ability to travel internationally.
  • ITAR contracts with our customers require all MPI staff to be US citizens.
Education & Experience
  • Associate degree in Mechanical or Electrical Engineering, or equivalent relevant experience.
  • 5+ years of experience with hydraulics, pneumatics, PLCs, and Windows-based systems.
  • Automation and 6-axis robotics experience is a plus.

Company Website
www.mpi-systems.com
Company Profile
Why Join MPI
  • Competitive salary range of $38.00-$42.00 per hour, commensurate with experience.
  • Excellent benefits including medical, dental, vision, and generous PTO.
  • Be part of an innovative company that invests in your growth.
  • Work with advanced technologies in a collaborative, team-focused environment.
  • Contribute to meaningful projects that make an impact on global manufacturing.
  • Opportunity for career advancement.

Ready to join a company where innovation and continuous improvement drive success? Apply today and become part of MPI's dynamic team.

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