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Remote Service Engineer Jobs in California (NOW HIRING)

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

Cyngn

Field Service Engineer

Mountain View, CA · On-site +1

Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues ... Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting. * Strong hands ...

Cyngn

Field Service Engineer

Mountain View, CA · On-site +1

Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues ... Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting. * Strong hands ...

Opentrons

$90K - $100K/yr

Field Service Engineer II Department: Services & Support Reports to: Senior Director, Services ... Remote in US - West Coast *Must reside in one of the following states: California, Washington ...

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Remote Service Engineer information

See California salary details

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$39

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How much do remote service engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote service engineer in California is $39.90, according to ZipRecruiter salary data. Most workers in this role earn between $31.78 and $45.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the most commonly searched types of Service Engineer jobs in California? The most popular types of Service Engineer jobs in California are:
What are popular job titles related to Remote Service Engineer jobs in California? For Remote Service Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in California look for? The top searched job categories for Remote Service Engineer jobs in California are:
What cities in California are hiring for Remote Service Engineer jobs? Cities in California with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in California as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,987 per year, or $39.9 per hour.
Field Service Engineer III

Field Service Engineer III

Glaukos

San Clemente, CA • Remote

Full-time

Posted 21 days ago

Job description

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote)

How will you make an impact? 

The Field Service Engineer III is a technical expert capable of providing advanced support in the installation, maintenance, and troubleshooting of our products in the field. This position requires a proactive and detail-oriented professional with a strong technical background and a commitment to delivering exceptional service to our customers.

What will you do?

Field Service Operations: 

  • Conduct on-site installations, maintenance, and repairs of complex systems and equipment. 
  • Diagnose and troubleshoot technical issues to identify root causes and implement effective solutions. 
  • Provide advanced technical support to customers and address inquiries in a timely and professional manner.

Customer Relationship Management: 

  • Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction. 
  • Collaborate with customers to understand their technical needs and provide tailored solutions.

Training and Knowledge Transfer: 

  • Train and mentor junior field service engineers, sharing technical expertise and best practices. 
  • Develop and deliver training programs for customers to enhance their understanding of our products.

Technical Documentation: 

  • Create and maintain accurate and detailed technical documentation, including service reports, troubleshooting guides, and installation manuals. 
  • Communicate effectively with internal teams, providing insights and feedback for continuous improvement.

Collaboration with R&D: 

  • Work closely with the Research and Development team to provide feedback on product performance, contributing to product improvement and innovation. 
  • Collaborate on the testing and validation of new products before market release.

Continuous Learning: 

  • Stay current with industry trends, technological advancements, and product updates. 
  • Participate in training programs and certifications to enhance technical skills and knowledge.

How will you get here?

  • Bachelor's degree in Engineering or related field. 
  • 5-8 years of experience as a Field Service Engineer, with a focus on advanced technical support. 
  • Excellent troubleshooting and problem-solving skills. 
  • Exceptional interpersonal and communication skills. 
  • Ability to work independently and collaboratively in a fast-paced environment. 
  • Willingness to travel to customer sites as required.

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