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Remote International Field Service Engineer Jobs in California

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

SPT Labtech

Field Service Engineer

San Diego, CA · Remote

International travel will be required for training purposes. This vacancy presents an opportunity ... Providing remote telephone assistance. * Being available to travel at short notice in order to ...

SPT Labtech

Field Service Engineer

San Diego, CA · On-site +1

International travel will be required for training purposes. This vacancy presents an opportunity ... Providing remote telephone assistance. * Being available to travel at short notice in order to ...

HotRun Inc.

Field Service Engineer

Modesto, CA · Remote

... move into field service and travel in a state wide regional territory. We are hiring with ... This position is a remote position working from a home office and travelling to client's plants in ...

HotRun Inc.

Field Service Engineer

Modesto, CA · Remote

$90K - $120K/yr

... move into field service and travel in a state wide regional territory. We are hiring with ... This position is a remote position working from a home office and travelling to client's plants in ...

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Remote International Field Service Engineer information

What are some unique challenges remote international field service engineers face, and how can applicants prepare for them?

Remote International Field Service Engineers often encounter challenges such as navigating diverse cultures, managing time zone differences, and working independently in unfamiliar environments. Applicants should be adaptable, possess strong communication skills, and be comfortable troubleshooting issues without immediate on-site support. Building familiarity with virtual collaboration tools and developing a proactive approach to problem-solving can help candidates succeed in this dynamic role.

What is the difference between Remote International Field Service Engineer vs Remote International Field Service Technician?

AspectRemote International Field Service EngineerRemote International Field Service Technician
CredentialsBachelor's degree in engineering or related field, certifications often preferredTechnical diploma or associate degree, relevant certifications
Work EnvironmentOn-site at client locations worldwide, troubleshooting complex systemsOn-site at client sites, performing maintenance and repairs
Industry UsageCommon in high-tech, manufacturing, and industrial sectorsCommon in industrial, medical, and manufacturing sectors
Job FocusDesign, troubleshooting, and system optimizationMaintenance, repairs, and basic troubleshooting

The main difference between a Remote International Field Service Engineer and a Remote International Field Service Technician lies in their responsibilities and qualifications. Engineers typically handle complex system troubleshooting and design, requiring higher education and certifications, while technicians focus on maintenance and repairs. Both roles involve working internationally and remotely, but engineers often work on more advanced technical issues.

What is a remote international field service engineer?

A Remote International Field Service Engineer is a technical professional who provides installation, maintenance, troubleshooting, and repair services for specialized equipment or systems at client sites around the world. Unlike traditional field engineers, they often perform some tasks remotely using digital tools, but also travel internationally to work directly with customers when on-site support is needed. Their responsibilities typically include diagnosing technical issues, training client staff, and ensuring equipment operates efficiently. This role requires strong technical expertise, communication skills, and the ability to adapt to diverse environments and cultures.

What are the key skills and qualifications needed to thrive as a remote international field service engineer?

To thrive as a Remote International Field Service Engineer, you need a solid background in engineering or technical disciplines, experience with troubleshooting, and typically a relevant degree or technical certification. Familiarity with diagnostic tools, remote monitoring software, and common industry-specific systems is crucial for supporting equipment globally. Strong communication, cultural awareness, and problem-solving skills set top performers apart, especially when working independently across different countries. These abilities are essential for ensuring timely solutions, maintaining customer satisfaction, and adapting to diverse technical and cultural environments.
What are the most commonly searched types of International Field Service Engineer jobs in California? The most popular types of International Field Service Engineer jobs in California are:
What are popular job titles related to Remote International Field Service Engineer jobs in California? For Remote International Field Service Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote International Field Service Engineer jobs in California look for? The top searched job categories for Remote International Field Service Engineer jobs in California are:
What cities in California are hiring for Remote International Field Service Engineer jobs? Cities in California with the most Remote International Field Service Engineer job openings:
Remote International Field Service Engineer jobs near you

Field Service Engineer III

Glaukos

San Clemente, CA • Remote

Full-time

Re-posted 13 days ago

Job description

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote)

How will you make an impact? 

The Field Service Engineer III is a technical expert capable of providing advanced support in the installation, maintenance, and troubleshooting of our products in the field. This position requires a proactive and detail-oriented professional with a strong technical background and a commitment to delivering exceptional service to our customers.

What will you do?

Field Service Operations: 

  • Conduct on-site installations, maintenance, and repairs of complex systems and equipment. 
  • Diagnose and troubleshoot technical issues to identify root causes and implement effective solutions. 
  • Provide advanced technical support to customers and address inquiries in a timely and professional manner.

Customer Relationship Management: 

  • Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction. 
  • Collaborate with customers to understand their technical needs and provide tailored solutions.

Training and Knowledge Transfer: 

  • Train and mentor junior field service engineers, sharing technical expertise and best practices. 
  • Develop and deliver training programs for customers to enhance their understanding of our products.

Technical Documentation: 

  • Create and maintain accurate and detailed technical documentation, including service reports, troubleshooting guides, and installation manuals. 
  • Communicate effectively with internal teams, providing insights and feedback for continuous improvement.

Collaboration with R&D: 

  • Work closely with the Research and Development team to provide feedback on product performance, contributing to product improvement and innovation. 
  • Collaborate on the testing and validation of new products before market release.

Continuous Learning: 

  • Stay current with industry trends, technological advancements, and product updates. 
  • Participate in training programs and certifications to enhance technical skills and knowledge.

How will you get here?

  • Bachelor's degree in Engineering or related field. 
  • 5-8 years of experience as a Field Service Engineer, with a focus on advanced technical support. 
  • Excellent troubleshooting and problem-solving skills. 
  • Exceptional interpersonal and communication skills. 
  • Ability to work independently and collaboratively in a fast-paced environment. 
  • Willingness to travel to customer sites as required.

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