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Remote International Field Service Engineer Jobs in California

International travel will be required for training purposes. This vacancy presents an opportunity ... Providing remote telephone assistance. * Being available to travel at short notice in order to ...

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

International travel will be required for training purposes. This vacancy presents an opportunity ... Providing remote telephone assistance. * Being available to travel at short notice in order to ...

GLAUKOS - FIELD SERVICE ENGINEER (South Central-Remote) How will you make an impact? The Field Service Engineer III is a technical expert capable of providing advanced support in the installation ...

Field Service Engineer II

Los Angeles, CA ยท On-site +1

$29.78 - $38.97/hr

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing ...

New

... move into field service and travel in a state wide regional territory. We are hiring with ... This position is a remote position working from a home office and travelling to client's plants in ...

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Remote International Field Service Engineer information

What is a remote international field service engineer?

A Remote International Field Service Engineer is a technical professional who provides installation, maintenance, troubleshooting, and repair services for specialized equipment or systems at client sites around the world. Unlike traditional field engineers, they often perform some tasks remotely using digital tools, but also travel internationally to work directly with customers when on-site support is needed. Their responsibilities typically include diagnosing technical issues, training client staff, and ensuring equipment operates efficiently. This role requires strong technical expertise, communication skills, and the ability to adapt to diverse environments and cultures.

What are the key skills and qualifications needed to thrive as a remote international field service engineer?

To thrive as a Remote International Field Service Engineer, you need a solid background in engineering or technical disciplines, experience with troubleshooting, and typically a relevant degree or technical certification. Familiarity with diagnostic tools, remote monitoring software, and common industry-specific systems is crucial for supporting equipment globally. Strong communication, cultural awareness, and problem-solving skills set top performers apart, especially when working independently across different countries. These abilities are essential for ensuring timely solutions, maintaining customer satisfaction, and adapting to diverse technical and cultural environments.

What are some unique challenges remote international field service engineers face, and how can applicants prepare for them?

Remote International Field Service Engineers often encounter challenges such as navigating diverse cultures, managing time zone differences, and working independently in unfamiliar environments. Applicants should be adaptable, possess strong communication skills, and be comfortable troubleshooting issues without immediate on-site support. Building familiarity with virtual collaboration tools and developing a proactive approach to problem-solving can help candidates succeed in this dynamic role.

What is the difference between Remote International Field Service Engineer vs Remote International Field Service Technician?

AspectRemote International Field Service EngineerRemote International Field Service Technician
CredentialsBachelor's degree in engineering or related field, certifications often preferredTechnical diploma or associate degree, relevant certifications
Work EnvironmentOn-site at client locations worldwide, troubleshooting complex systemsOn-site at client sites, performing maintenance and repairs
Industry UsageCommon in high-tech, manufacturing, and industrial sectorsCommon in industrial, medical, and manufacturing sectors
Job FocusDesign, troubleshooting, and system optimizationMaintenance, repairs, and basic troubleshooting

The main difference between a Remote International Field Service Engineer and a Remote International Field Service Technician lies in their responsibilities and qualifications. Engineers typically handle complex system troubleshooting and design, requiring higher education and certifications, while technicians focus on maintenance and repairs. Both roles involve working internationally and remotely, but engineers often work on more advanced technical issues.

What are popular job titles related to Remote International Field Service Engineer jobs in California?

For Remote International Field Service Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote International Field Service Engineer jobs in California look for?

The top searched job categories for Remote International Field Service Engineer jobs in California are:

What cities in California are hiring for Remote International Field Service Engineer jobs?

Cities in California with the most Remote International Field Service Engineer job openings:

Field Service Engineer

San Diego, CA โ€ข On-site, Remote

Full-time

Re-posted 25 days ago


Job description

To support our growing business across the breadth of our portfolio, we are looking for a self-motivated, hands-on Field Service Engineer with proven Electro/Mechanical troubleshooting abilities, ideally based in or around San Diego or Seattle, covering the West Coast.
About us:
Based in Melbourn, Cambridgeshire, United Kingdom. SPT Labtech makes products that transform the way scientists work. For decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalized experiences designed for real-world challenges in the lab.
Want to be part of a team that's truly making a difference?
About the role:
Working remotely, you will be enthusiastic, committed and ready to take responsibility for coordinating and managing your own time to ensure emergency/preventive maintenance service calls are prioritized and followed through to completion. Excellent customer facing skills are required.
While the primary area served by this new position will be the West Coast region, successful candidates will be expected to travel on occasion to cover for our other regions across the US. Candidates should anticipate on average, about 50% overnight travel. On occasion this role may need to provide coverage for more extended periods in other US territories. Proximity to a major airport will be considered a plus. International travel will be required for training purposes.
This vacancy presents an opportunity to provide on-site support for an exciting range of new products and will therefore best suit candidates seeking varied, challenging and stimulating work experience.
Key Responsibilities
  • Scheduling and performing territory service work such as on-site installation and preventative maintenance.
  • Performing emergency service (territory) repair visits.
  • Providing remote telephone assistance.
  • Being available to travel at short notice in order to support other Field Service Engineers when needed.
  • Timely completion of all required documentation.
  • Communicating any product quality issues to the appropriate persons.
  • Working closely with Territory Sales personnel and Field Applications Specialists.
  • Responsible for account management, ensuring a high degree of customer satisfaction.
  • Obtaining and communicating leads, identifying post-instrument sales, upgrades, and consumables.

Beneficial Skills/Experience
  • Previous Experience with electro-mechanical and automated systems, ideally within the pharmaceutical/healthcare sectors.
  • Previous experience of working with Liquid Handling products would be advantageous.
  • Strong customer focus.
  • Excellent communication skills and a proactive approach to workload.
  • Education equivalent of at least an associate's degree or previous experience in an engineering discipline.
  • Highly organized with excellent follow-up skills.
  • Self-motivated, team player.
  • Ability to travel on short notice.
  • Valid Passport.

Our commitment to you:
You'll be working with talented professionals in a motivated and driven team.
We offer a competitive salary package with a comprehensive, valued benefits package.
We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritize supporting our employees' diverse needs as we strive for excellence together.
If the above resonates with you, apply with an up-to-date Resume and be a part of our journey to reshape the future of science.
We will provide full product training for the successful candidate which will take place in the US and at our headquarters in Cambridge, UK.