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Remote Saas Jobs (NOW HIRING)

BizzSurfer

DevOps Engineer / AI SaaS

Breda, IA · Remote

$51.50 - $70.75/hr

Remote work possible initially * Long-term setup assessed case by case * Openness to relocating to the future ⚙️RESPONSIBILITIES * Manage AI SaaS infrastructure and CI/CD * Support advanced AI ...

Localize

Sales Manager - B2B Saas (Remote)

New York, NY · Remote

$30K - $100K/yr

Localize is seeking an energetic, growth-minded Sales Manager to join our US-based remote team ... B2B SaaS products in a startup environment with annual contract values of $30K-100K. As Sales ...

Fortive

SaaS Product Manager

Everett, WA · Remote

Remote Reports To: Sr. Director, Product and Marketing Position Overview The Product Manager for Digital SaaS Solutions drives innovation and executes four quarterly software releases that deliver ...

HSI

Sr. Account Executive - EHS & Compliance SaaS

Account Executive (SaaS - EHS & Compliance Industry) HSI helps organizations create safer, smarter ... Remote Work: You choose! Work from anywhere that boosts your productivity. * Flexible Vacations:

Fortive

SaaS Product Manager

Remote Reports To: Sr. Director, Product and Marketing Position Overview The Product Manager for Digital SaaS Solutions drives innovation and executes four quarterly software releases that deliver ...

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How much do remote saas jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote saas in the United States is $118,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $153,500.00 per year, depending on experience, location, and employer.

What is a Remote SaaS job?

A Remote SaaS (Software as a Service) job involves working from a location outside of a traditional office to support, develop, market, or manage cloud-based software products. These roles can include positions in software development, customer support, sales, marketing, or product management, all focused on delivering software solutions over the internet. Remote SaaS employees typically collaborate with their teams using digital communication and project management tools. The main advantage is the flexibility to work from anywhere while contributing to the growth and success of a SaaS company.

What are the key skills and qualifications needed to thrive as a Remote SaaS Specialist, and why are they important?

To thrive as a Remote SaaS Specialist, you need a strong understanding of cloud-based software solutions, technical troubleshooting, and customer support, often supported by a background in IT or computer science. Familiarity with SaaS platforms, CRM systems, and tools like Zendesk or Salesforce is typically required, along with relevant certifications such as AWS Certified Cloud Practitioner. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for remote collaboration and customer engagement. These skills ensure effective service delivery, customer satisfaction, and productivity in a distributed work environment.

What Are Remote SAAS Jobs?

Remote Software as a Service (SaaS) jobs focus on developing, servicing, or otherwise providing software with its own integrated distribution platform, usually to allow any number of external users access to that software. In this role, you may help develop a SaaS product, promote the sales of software, or handle customer support and feedback to guide future changes to the software. SaaS jobs are similar to most other programming roles—the main distinction between SaaS and other software is the method of distribution, not how the software is coded. SaaS jobs often focus on regular updates to help retain existing users and attract new ones, so you may be asked to work overtime as needed to help get updates out on time. Remote SaaS jobs usually involve working over the internet to send and receive code, test products, conduct advertising, or perform any other related job.

What are some common challenges remote SaaS professionals face in collaborating with cross-functional teams, and how can these be addressed?

Remote SaaS professionals often work with colleagues from product, engineering, marketing, and customer success teams across different time zones and locations. This can lead to challenges such as communication delays, misaligned priorities, and difficulties building rapport. To address these, teams typically rely on clear documentation, regular virtual meetings, and collaborative tools like Slack, Jira, and shared project management platforms. Proactively seeking feedback and scheduling check-ins also help maintain alignment and foster a positive remote work culture.
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Remote SAAS jobs near you

Customer Support Specialist

Healthcare Systems and Technologies, LLC

Nashville, TN • On-site, Remote

$17.50 - $23.50/hr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

Open Position: Customer Support Specialist
Reports to: Manager, Customer Support
Location: Remote
Schedule: 10am - 7pm CST
About Us:
At HST Pathways, we're passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that's not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity-for us, our customers, and the people who join our team.
What We're Looking For:
We're looking for someone who is authentic, inspiring, and motivated to grow. You're a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you're ready to embody them in your daily work.
In this role, you'll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you're excited about the chance to make an impact-not only within our company but also in the broader healthcare community we serve.
Why Join Us:
At HST Pathways, you'll find more than just a job - you'll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You'll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other's success.
Responsibilities:
The HST Pathways Customer Support Specialist serves as the customer's point of contact for all service and support related questions for all HST Pathways application offerings. The support specialist role requires the ability to troubleshoot and resolve application and customer workflow problems with exceptional customer service skills, as well as going above and beyond client expectations. The role requires a self-starter, team player, detail-oriented, able to multi-task, and someone who can communicate effectively to all levels of the organization as well as external parties.
  • Problem-solver with exceptional customer service skills, going above and beyond client expectations
  • Deliver an exceptional client experience by identifying and documenting client needs and issues
  • Answer incoming customer inquiries, effectively applying problem solving techniques, educating clients and following issues through to their successful resolution
  • Provide consistent, timely, professional and high-quality client support, every day, all the time, no matter what
  • Establish procedures to ensure client satisfaction and quality service delivery
  • Communicate and collaborate across teams and departments to help solve issues
  • Replicate and document issues for further escalation
  • Participate in quality assurance and application testing of software as required

Qualifications:
  • Bachelor's degree recommended.
  • Proficient in MS Office and related products.
  • Must be technically savvy with an ability to easily learn new software.
  • eChart or Practice Management experience preferred.
  • Healthcare or clinical experience preferred.
  • Exceptional communication skills for both internal and external communication.
  • Able to manage many ongoing activities and tasks in a fast-paced environment.
  • Remote work experience a plus.

Team Culture + Values:
  • One Team: We win together, support each other, and share credit.
  • Inclusion: We respect differences and welcome every voice.
  • Transparency: We're open, honest, and clear about our goals.
  • Agility: We move fast, test ideas, and learn as we go.
  • Empathy: We listen, care, and anticipate others' needs.
  • Growth Mindset: We stay curious, keep learning, and aim to improve every day.
  • Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.

Perks & Benefits:
  • Remote work environment
  • Health benefits paid for employees
  • Flexible Paid Time Off Policy
  • 11 company holidays per year
  • Paid parental leave
  • 401K with matching contributions
  • Learning and development allowance
  • A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of "One Team". HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

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