ZipRecruiter

Log In

2

Remote Records Retention Jobs (NOW HIRING)

Beyond Finance

Client Retention Specialist (Remote)

Austin, TX · On-site +1

$14 - $19.25/hr

Maintain accurate and detailed records of all client interactions and program progress in the CRM ... Retain Clients: Collaborate with clients to develop customized solutions that align with their ...

Arizona Department of Administration

$65K - $72K/yr

REMOTE OPTIONS, PHOENIX Categories: Administrative Support/Customer Service, Communication ... Ensure records retention practices comply with state and federal requirements. Organize electronic ...

SmartIPlace

Senior Project Manager

Austin, TX · Remote

$80 - $90/hr

Maintain all project documentation in accordance with state records retention policies. · Risk ... remote environment with minimal supervision. · Bachelor's degree in Business Administration ...

previous pagenext page

Showing results 21-40

All JobsRecords Retention JobsRemote Records Retention Jobs

Remote Records Retention information

What is the difference between Remote Records Retention vs Remote Data Entry Specialist?

AspectRemote Records RetentionRemote Data Entry Specialist
CredentialsTypically requires knowledge of records management, certifications like CRM or CDIARequires proficiency in data entry tools, basic computer skills, sometimes certifications in data management
Work EnvironmentOffice or home-based, handling document storage, compliance, and retention policiesPrimarily computer-based, entering data into databases or spreadsheets
Industry UsageLegal, healthcare, government, corporate sectorsRetail, healthcare, finance, administrative support

Remote Records Retention focuses on managing and maintaining records according to legal and organizational policies, while Remote Data Entry Specialists primarily input and update data in digital systems. Both roles often work remotely and require strong organizational skills, but they serve different functions within organizations.

More about Remote Records Retention jobs
What cities are hiring for Remote Records Retention jobs? Cities with the most Remote Records Retention job openings:
What are the most commonly searched types of Records Retention jobs? The most popular types of Records Retention jobs are:
What states have the most Remote Records Retention jobs? States with the most job openings for Remote Records Retention jobs include:
What job categories do people searching Remote Records Retention jobs look for? The top searched job categories for Remote Records Retention jobs are:
Remote Records Retention jobs near you
Infographic showing various Remote Records Retention job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Remote job distribution.

Customer Retention Specialist - State Farm Agent Team Member

Edwin Ampiah-Addison - State Farm Agent

Washington, DC • Remote

$40K/yr

Full-time

Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Customer Retention Specialist (Remote – Washington, DC area)
Edwin Ampiah-Addison State Farm

Are you the person people trust when they need help most? If you’re calm under pressure, genuinely care about your community, and enjoy building long-term relationships, we’d love to talk with you.
At Edwin Ampiah-Addison State Farm, we help people protect what matters most. This role supports ongoing customer relationships through proactive outreach, policy renewals, and coverage reviews—helping customers feel understood, supported, and confident in their choices.
What You’ll Do
As a Customer Retention Specialist, you’ll work to maintain and strengthen relationships with existing clients—helping them stay protected, informed, and satisfied.
All Applicants must live and work in the United States***
Daily focus includes:

  • Contacting existing customers regarding renewals and coverage options
  • Reviewing customer accounts and assisting with updates or changes as needed
  • Identifying opportunities to improve the customer experience and increase engagement
  • Documenting interactions accurately in agency systems (notes, follow-ups, policy changes, etc.)
  • Collaborating with your team to meet retention and outreach goals
You’ll be the trusted point of contact who listens first, then guides customers with clarity and empathy—especially when they’re unsure about coverage, billing, or next steps.
Responsibilities
  • Communicate with existing customers regarding renewals, policy options, and coverage needs
  • Review accounts and support updates/endorsements as appropriate
  • Proactively maintain customer relationships through outreach and follow-up
  • Identify opportunities to improve customer satisfaction and reduce churn
  • Maintain accurate records and documentation of all customer interactions
  • Work with team members to support retention and outreach objectives
Qualifications
To be successful in this role, you should bring strong people skills, attention to detail, and a solution-focused mindset.
Required:

  • Licensed in Property & Casualty and Life & Health Insurance
  • Strong communication and listening skills
  • Detail-oriented with a focus on customer experience
Preferred:

  • Experience in customer service, account management, or retention-related work
Licensing note:

  • If you’re not fully licensed yet, you must be able to obtain the applicable state insurance licenses required for this position in accordance with state regulations and agency timelines.
Why You’ll Like Working Here
  • Meaningful work helping customers during important moments
  • A team that values integrity, care, and community support
  • Opportunity to grow your skills in retention, relationship management, and customer service

This is a remote position.