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Remote Mbta Jobs (NOW HIRING)

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Chelsea, MA · On-site +1

$20 - $25/hr

... either on-site or remote work! At Legacy Lifecare, we not only provide compassionate and ... Convenient location & accessibility easily reachable via major highways and MBTA commuter rail and ...

Guides others or travels along by foot, snow machines, or boat to field camps and remote work sites ... MBTA) and the Alaska Native Migratory Bird Co-Management Council (AMBCC), the Alaska National ...

Remote Mbta information

See salary details

$11K

$50.5K

$54.5K

How much do remote mbta jobs pay per year?

As of Jul 20, 2026, the average yearly pay for remote mbta in the United States is $50,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What are Remote MBTA jobs?

Remote MBTA jobs refer to employment opportunities with the Massachusetts Bay Transportation Authority (MBTA) that can be performed from a remote location, such as an employee's home. These positions typically include roles in IT, customer service, administration, or other fields that do not require a physical presence on-site. Remote MBTA jobs offer flexibility and can often accommodate a variety of work schedules. Applicants may still need to meet specific requirements and participate in virtual meetings or training sessions. Availability of remote positions depends on the current needs of the MBTA and may change over time.

How much do MBTA jobs pay?

MBTA jobs in Boston typically offer salaries ranging from around $40,000 to over $70,000 annually, depending on the position, experience, and responsibilities. Entry-level roles such as customer service or maintenance may start at lower wages, while technical or supervisory roles tend to pay higher. Compensation often includes benefits like health insurance and retirement plans.

Does the MBTA pay well?

The MBTA offers competitive wages for transit workers, with pay rates varying based on position, experience, and seniority. Employees such as operators and maintenance staff typically earn above minimum wage, and benefits may include health insurance and retirement plans. Overall, compensation is considered fair within the public transportation industry.

What is the difference between Remote Mbta vs Remote Bus Driver?

AspectRemote MbtaRemote Bus Driver
CredentialsCommercial Driver's License (CDL), passenger endorsementCDL, passenger endorsement
Work EnvironmentRemote, administrative or dispatch rolesOn the road, driving buses
Industry UsagePublic transportation, transit agenciesPublic transportation, transit agencies
Job NatureRemote planning, scheduling, customer serviceDriving buses, on-site operations

Remote Mbta roles typically involve remote administrative, planning, or customer service tasks within the transit industry, often requiring CDL credentials but performed remotely. In contrast, Remote Bus Drivers usually operate buses on the road, with driving being the primary responsibility. While both roles serve public transportation agencies, their work environments and daily tasks differ significantly, with Remote Mbta focusing on remote support functions and Remote Bus Drivers on on-site driving duties.

What are some common challenges faced by remote MBTA customer service representatives, and how can they be addressed?

Remote MBTA customer service representatives often face challenges such as managing high call volumes, maintaining clear communication without in-person cues, and troubleshooting transit issues from a distance. To address these, it’s important to develop strong multitasking and active listening skills, utilize robust digital tools provided by MBTA, and stay updated on transit schedules and service changes. Regular virtual team meetings and ongoing training can also help remote staff stay connected and informed, ensuring a consistent and high-quality customer experience.

Do MBTA employees ride for free?

MBTA employees typically receive free or discounted transit passes as part of their employment benefits, allowing them to ride the transit system at no cost or reduced rates. Eligibility and specific benefits may vary based on employment status and union agreements.

What jobs can I do remotely so I can travel?

Remote jobs that allow travel include roles such as digital marketers, software developers, writers, customer support agents, and project managers. These positions typically require strong communication skills, familiarity with collaboration tools, and the ability to work independently from various locations.

What are the key skills and qualifications needed to thrive as a Remote MBTA Customer Service Representative, and why are they important?

To excel as a Remote MBTA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and digital communication platforms is typically required. Patience, empathy, and adaptability help representatives effectively address rider concerns and handle stressful situations. These skills ensure efficient service, customer satisfaction, and uphold the reputation of MBTA's remote support operations.
More about Remote Mbta jobs
What cities are hiring for Remote Mbta jobs? Cities with the most Remote Mbta job openings:
What are the most commonly searched types of Mbta jobs? The most popular types of Mbta jobs are:
What states have the most Remote Mbta jobs? States with the most job openings for Remote Mbta jobs include:
Infographic showing various Remote Mbta job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $50,453 per year, or $24.3 per hour.

Rolling Stock Remote Monitoring Systems Engineer

Keolis America

Somerville, MA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago


Job description

At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA).  During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.

We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.

At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

Benefits Package Highlights:

  • Generous Medical & Rx plan
  • Dental & Vision Plan
  • Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
  • Fidelity 401K Program
  • Flexible Spending Accounts
  • Transit and Parking Reimbursement Benefits
  • Employee Assistance Program
  • Company Sponsored Life & Accidental Death and Dismemberment Benefits
  • Education Assistance
  • Short- & Long-term Disability Benefits
  • Voluntary Benefits Plan options including
    • Supplemental health plans for accidents, critical illness, hospital stays
    • Pet, Home, Auto insurance

Rolling Stock Remote Monitoring Systems Engineer

Role purpose: Responsible for driving reliability, usage and expansion of Remote Monitoring Systems across Commuter Rail Rolling Stock Equipment including Wi-Tronix, Wabtec RMD, LRMS (Layover Remote Monitoring System), Web-ACSES, FleetONE RailBAM/WCM, and Salient WILD

Minimum Knowledge and Experience:

  • A Bachelor’s degree in Mechanical or Electrical Engineering preferred.
  • Experience in a Technical role within a complex railroad organization 2 years + of demonstrated experience.
  • Strong knowledge of traction and rolling stock, fault finding, and modern approaches to equipment maintenance.
  • Demonstrated acumen with regulatory requirements affecting passenger railroad operations including FRA and OSHA regulations.
  • Experience with using and developing IOT technology.
  • Key personal traits: collaborative, forward thinking, proactive, resilient, sound judgement, innovative where it’s required, driven by a relentless pursuit of excellence.

Skills:

  • Experience of successfully implementing change in a heavily unionized environment.
  • Experience of overseeing or mentoring technical personnel.
  • Communication skills at interpersonal and all group levels.
  • Build trust in relationships.
  • Ability to work independently with minimal supervision and make decisions for optimal results. 
  • Demonstrated capability to influence, work with, and facilitate buy-in with labor organizations.
  • Proven ability to lead by example to foster positive cross functional relationships with internal and external stake holders.
  • Methods and tools for performance optimization.

Key Accountabilities (Essential Job Duties):

  • Demonstrate understanding and adhere to the KCS principles of Employee Engagement, Operational Excellence & Safety, Customer Satisfaction, Corporate Social Responsibility and Economic Performance.
  • Provide managerial leadership to the Mechanical Department employees. This includes individual coaching, development, and managerial support.
  • Function as a rolling stock technical subject matter expert to provide technical assistance to transportation crews and mechanical personnel.

Remote Monitoring Systems Reliability:

  • Put in place processes and procedures to drive reliability of remote monitoring systems.
  • Develop Work Instructions for routine preventative maintenance to inspect and repair remote monitoring systems.

Remote Monitoring Systems Usage:

  • Support the training department in the development of training courses and materials and provide informal training, instructional sessions, and hands on training to employees related to Remote Monitoring Systems.
  • Develop Work Instructions and Job Aids for using Remote Monitoring Systems.
  • Collaborate directly with technicians to increase their ability to use data from Remote Monitoring Systems to support troubleshooting and repair validation.

Remote Monitoring Systems Expansion:

  • Identify problem areas and work with internal subject matter experts to identify further opportunities for remote monitoring.
  • Identify and solicit 3rd party vendors to provide remote monitoring solutions.
  • Work with Mechanical and other departments to build business cases and present opportunities to MBTA for funding.
  • Collaborate with the Technical Team and MBTA to develop prototypes and oversee first of class installs.
  • Work with Mechanical Data Analyst, Keolis Digital Solutions, and 3rd party vendors to combine data from remote monitoring systems and create custom dashboards to support commuter rail fleet reliability and performance.

General Requirements:

  • Document key processes to ensure they are consistently delivered and there is no uncertainty about the scope of work that is required.
  • Support the delivery of Keolis and MBTA Projects as directed.
  • Support the other members of the Mechanical Department as required.
  • Comply with all safety rules and procedures and report all hazards as required. 
  • Perform other duties as assigned.

Working Conditions (including Physical Demands):

  • This role is primarily Monday – Friday Day Shift but may require occasional overnight or weekend support.
  • There is a mixture of office work and on equipment troubleshooting.
  • Frequent travel to Commuter Rail locations other than BET is expected.

Additional Statements:

  • Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
  • Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world. 
  • Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
  • EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
  • Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position. Employees must be able to perform the essential job duties of this position satisfactorily.  If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.  Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

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