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Remote Mbta Jobs in Manchester, NH (NOW HIRING)

Remote Mbta information

See Manchester, NH salary details

$11K

$50.2K

$54.3K

How much do remote mbta jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote mbta in Manchester, NH is $50,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $52,800.00 per year, depending on experience, location, and employer.

What is a remote MBTA job?

Remote MBTA jobs refer to employment opportunities with the Massachusetts Bay Transportation Authority (MBTA) that can be performed from a remote location, such as an employee's home. These positions typically include roles in IT, customer service, administration, or other fields that do not require a physical presence on-site. Remote MBTA jobs offer flexibility and can often accommodate a variety of work schedules. Applicants may still need to meet specific requirements and participate in virtual meetings or training sessions. Availability of remote positions depends on the current needs of the MBTA and may change over time.

What skills and qualifications are needed to thrive as a remote MBTA customer service representative?

To excel as a Remote MBTA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and digital communication platforms is typically required. Patience, empathy, and adaptability help representatives effectively address rider concerns and handle stressful situations. These skills ensure efficient service, customer satisfaction, and uphold the reputation of MBTA's remote support operations.

What are common challenges faced by remote MBTA customer service representatives, and how can they be addressed?

Remote MBTA customer service representatives often face challenges such as managing high call volumes, maintaining clear communication without in-person cues, and troubleshooting transit issues from a distance. To address these, it’s important to develop strong multitasking and active listening skills, utilize robust digital tools provided by MBTA, and stay updated on transit schedules and service changes. Regular virtual team meetings and ongoing training can also help remote staff stay connected and informed, ensuring a consistent and high-quality customer experience.

What is the difference between Remote Mbta vs Remote Bus Driver?

AspectRemote MbtaRemote Bus Driver
CredentialsCommercial Driver's License (CDL), passenger endorsementCDL, passenger endorsement
Work EnvironmentRemote, administrative or dispatch rolesOn the road, driving buses
Industry UsagePublic transportation, transit agenciesPublic transportation, transit agencies
Job NatureRemote planning, scheduling, customer serviceDriving buses, on-site operations

Remote Mbta roles typically involve remote administrative, planning, or customer service tasks within the transit industry, often requiring CDL credentials but performed remotely. In contrast, Remote Bus Drivers usually operate buses on the road, with driving being the primary responsibility. While both roles serve public transportation agencies, their work environments and daily tasks differ significantly, with Remote Mbta focusing on remote support functions and Remote Bus Drivers on on-site driving duties.

What cities near Manchester, NH are hiring for Remote Mbta jobs?

Cities near Manchester, NH with the most Remote Mbta job openings:

Project Engineer - Chelmsford, MA

Hoyle, Tanner & Associates, Inc.

Chelmsford, MA • On-site, Remote

$44 - $50/hr

Full-time

Re-posted 10 days ago


Job description

Description

Hoyle Tanner's Aviation Services department is seeking a Project Engineer who enjoys the technical aspect of aviation engineering. You will be designing small, medium-sized, and large airports in the New England region as well as Florida. You will also be able to share your knowledge base and coach entry-level engineers. There will be opportunities to do presentations and lead meetings with clients and contractors setting you up for a career path of Senior Project Engineer or Senior Project Manager.


We are a welcoming, collaborative, respectful, encouraging, and diverse community where you can achieve your career goals. Our midsize allows you to be visible and heard. Hoyle Tanner offers you a flexible schedule, remote work opportunities and a generous sign-on bonus. See our impressive benefits package for more information.


Location: Chelmsford, MA 

A short 27 miles from Boston, our office is centrally located just south of the confluence of US Route 3, Route 495, and the Lowell Connector, with a stop along the MBTA's Lowell bus route 15, and a short drive from the Lowell and Billerica commuter rail stops. This office is located along the developing Route 129 corridor in Chelmsford.


Job responsibilities:
  • Have a primary role in an integrated, multi-discipline team that solves technical challenges on projects of significant scope, size and difficulty
  • Complete assignments accurately and on time with limited direction from the Project Manager
  • Develop an understanding of project budget, scope of services, project development and project schedule
  • Provide updates and recommendations to the Project Manager in maintaining schedule and budget
  • Understand the client's organization, key people and expectations
  • Share best practices to improve performance and efficiency of self and team
  • Develop person-hour estimates and budgets with guidance from senior staff
  • Lead small team for moderately complex projects
  • Assist in proposal efforts and development
  • Provide coaching, mentoring and feedback to develop entry-level and Staff Engineers, peers and others as needed
  • Conduct site visits and participate in or lead meetings with clients/ contractors
  • Demonstrate strong technical writing and presentation skills for deliverables, proposals and presentations in a public setting (for clients and/or at seminars and conferences)

Requirements

Qualified Candidates will have:

  • BSCE or ME
  • 4-10 years of relevant experience
  • Current PE in NH, MA or VT
  • Strong skills in AutoCAD Civil 3D and hydrology/hydraulics preferred
  • Salary is contingent on experience

Hoyle Tanner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hoyle Tanner does not currently offer sponsorship and participates in E-Verify. All offers are contingent upon a successful criminal background check.