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Remote Manufacturing Technical Support Jobs in Raleigh, NC

Cummins

Manufacturing Engineer - Senior

Raleigh, NC · On-site +1

$88K - $121K/yr

You will provide hands-on production and shift support to ensure processes run smoothly and ... Technical Expertise: Provide advanced technical knowledge in manufacturing principles as applied ...

New

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

Overview May work remotely pursuant to First Citizens' Remote Work Guidelines policy. Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and ...

KEYENCE

Field Application Engineer '27

Raleigh, NC · On-site +1

$53K - $80K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

New

KEYENCE

Field Application Engineer

Raleigh, NC · On-site +1

$54K - $81K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Darkhorse Tech

IT Field Technician (Remote)

Raleigh, NC · Remote

$48K - $55K/yr

Provide excellent customer service via phone, remote, and on-site technical support * Walk clients through diagnostic procedures to identify and resolve errors * Communicate with vendors to request ...

First Citizens Bank

Network Engineer III

Raleigh, NC · On-site +1

$143K - $189K/yr

Overview May work remotely pursuant to First Citizens' Remote Work Guidelines policy. Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and ...

Wabtec

Copy of Rep., I - Sales - Technical

Durham, NC · Remote

... remote visual inspection, and analytical instruments to support maintenance, manufacturing, and ... The Technical Sales Representative for ANI / RVI products is responsible for developing and ...

Sika AG

Manufacturing Service & Repair Specialist

Raleigh, NC · On-site +1

$19 - $24.25/hr

While this is a remote position, candidates must reside (or relocate) in the East Coast region ... Support sales efforts with technical consultation and customer engagement * Uphold high standards ...

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Remote Manufacturing Technical Support information

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$14

$25

$43

How much do remote manufacturing technical support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote manufacturing technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Raleigh, NC? For Remote Manufacturing Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Raleigh, NC look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Manufacturing Technical Support jobs? Cities near Raleigh, NC with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 83% Full Time, 10% Part Time, 1% Temporary, 4% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.
Manufacturing Engineer - Senior

Manufacturing Engineer - Senior

Cummins

Raleigh, NC • On-site, Remote

$88K - $121K/yr

Full-time

Posted 7 days ago

New

Cummins rating

8.0

Company rating: 8.0 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

133rd of 527 rated manufacturers

Job description


Job Summary:
We are looking for a talented Senior Manufacturing Engineer to join our team. In this role, you will be responsible for leading and executing manufacturing initiatives that support operational excellence, while collaborating closely with cross-functional teams to drive alignment and efficiency across the organization. You will provide hands-on production and shift support to ensure processes run smoothly and challenges are addressed in a timely manner. A key part of this position involves leading root cause analysis for critical issues and ensuring corrective actions are not only implemented but sustained effectively over time. You will also partner with the Health, Safety, and Environment (HSE) team to ensure all new equipment designs and implementations meet safety and compliance standards. Additionally, you will track and manage action items to ensure timely completion and resolution, contributing to continuous improvement and long-term operational success.
In this role, you will make an impact in the following ways:
  • Project Leadership: Lead end-to-end execution of assigned manufacturing projects, ensuring all safety, quality, and production requirements are achieved.
  • Manufacturing Process Development: Apply advanced manufacturing principles to design, optimize, and implement processes that meet business and product goals.
  • Process & Equipment Improvement: Drive continuous enhancements to manufacturing equipment and workflows to elevate efficiency, reliability, and consistency.
  • Standards & Compliance: Utilize continuous improvement methodologies and ensure alignment with Cummins manufacturing standards and operating practices.
  • Cross-Functional Communication: Lead communication efforts, influencing key business leaders, functional partners, and external stakeholders to support project objectives.
  • Resource Collaboration: Coordinate and collaborate with internal teams and external partners to deliver on specific project assignments and timelines.
  • Technical Expertise: Provide advanced technical knowledge in manufacturing principles as applied within Cummins, helping guide strategic process decisions.
  • Stakeholder Coaching: Maintain strong relationships with key stakeholders and offer coaching to build capability, alignment, and long-term success.

Responsibilities
To be successful in this role you will need the following:
  • Collaborative Partnership: Builds strong, trusting relationships across functions and works effectively with others to achieve shared objectives and deliver aligned project outcomes.
  • Effective Communication: Delivers clear, timely, and audience-aware communication across multiple formats to ensure understanding, alignment, and consistent execution.
  • Health & Safety Leadership: Models proactive safety behaviors, identifies risks, and actively supports actions that strengthen an interdependent safety culture and contribute to an injury-free workplace.
  • Manufacturing & Process Expertise: Applies strong knowledge of manufacturing principles-including process design, equipment selection, digital simulation, ergonomic considerations, and documentation-to drive efficient, compliant, and high-quality production outcomes.
  • Structured Problem Solving & Continuous Improvement: Uses systematic, data-driven methods to identify root causes, develop durable solutions, improve processes, reduce waste, and enhance overall operational performance.

Education, Licenses, Certifications:
  • College, university, or degree in STEM (Science, Technology, Engineering, Math) or related field, or equivalent experience required.
  • This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
  • Intermediate level of relevant work experience required.

Qualifications
Additional Qualifications for This Role:
  • Project Management skills
  • Team work collaboration between the area and other functions
  • Production and shift ME support
  • Lead root cause analysis and implement corrective actions for critical issues. and ensure all corrective actions are affectively implemented
  • Work together with HSE department during design and implementation of new equipment.
  • Track and manage action completion to ensure timely resolution.

About Us
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919

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