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Remote Manufacturing Technical Support Jobs in Raleigh, NC

Project Manager- Manufacturing

Raleigh, NC · On-site +1

$78K - $116K/yr

... systems, technical maintenance support, environmental initiatives, and energy utilization ... Ability to travel to remote facilities and project sites, with frequent and extensive travel ...

ISP Technician

Raleigh, NC · Remote

$15.50/hr

Answer technical support calls, chats and emails in a professional manner that adheres to company ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...

Respond to technical support issues quickly, working collaboratively on the back-end to bring the ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Understand technical support engineer workflows and identify improvement opportunities. * Drive evolution of remote support tools and support platforms. * Leverage AutoSupport, telemetry, and ...

Coordinate complex technical escalations across Support, Product, Engineering, and Integration ... Location & Work Environment Channelscaler is a remote-first company with team members across the U.

Engineering & Science Job Schedule: Full time Remote: No For our transformer service business ... Provide deep technical support for root cause analyses and failure investigations, ensuring lessons ...

Field Application Engineer '27

Raleigh, NC · On-site +1

$53K - $80K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Doctorate degree and 2 years of Manufacturing support experience OR Master's degree and 4 years of ... Flexible work models, including remote and hybrid work arrangements, where possible Apply now for a ...

... manufacturing, and distribution. Higharc is seeking a Residential Drafter | Implementation ... Represent Higharc in technical pre-sales conversations and provide ongoing technical support to ...

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Remote Manufacturing Technical Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote manufacturing technical support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote manufacturing technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Raleigh, NC?

For Remote Manufacturing Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Manufacturing Technical Support jobs?

Cities near Raleigh, NC with the most Remote Manufacturing Technical Support job openings:

Infographic showing various Remote Manufacturing Technical Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Project Manager- Manufacturing

Perdue Farms

Raleigh, NC • On-site, Remote

$78K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Perdue Farms rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

311th of 443 rated food and drinks producers


Job description

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we're committed to helping our team members thrive. That's Perdue.

Summary

Drive operational excellence and capital project success across manufacturing operations as a Project Engineer. In this role, you lead capital planning and execution for feed mill and hatchery operations, ensuring projects support safety, compliance, quality, and profitable growth. You partner closely with operations, engineering, and cross-functional teams to deliver projects on time, within budget, and aligned to business objectives. Leveraging strong technical expertise and project management skills, you build plans, manage risks, and coordinate resources to keep projects on track. This role is ideal for a collaborative, hands-on engineer who thrives in dynamic environments and is passionate about delivering impactful, high-quality results.

This position is structured as a remote role for individuals residing on the East Coast. The role also requires travel up to 75% of the time, which may include visits to other company facilities, customer or vendor locations, training sessions, meetings, and industry events.

The salary range for this position is $78,000.00 - $116,000.00 per year, based on experience and qualifications with annual bonus available (variable depending on performance).  

In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off. 

Principal Essential Duties & Responsibilities

  • Develop and lead technical strategies and tactics focused on safety, compliance, quality, environmental performance, profitable growth, and cost.
  • Partner collaboratively with operations and engineering leadership to execute capital projects aligned with company values and project deliverables.
  • Manage capital projects, including facility infrastructure, equipment, production systems, technical maintenance support, environmental initiatives, and energy utilization.
  • Conduct project meetings with cross-functional teams to ensure scope and business objectives are delivered on time and within budget.
  • Utilize engineering work processes to support successful project execution.
  • Build project timelines, clearly define objectives, and identify risks.
  • Develop 5-year capital plans and forecast spending for assigned areas.
  • Train project managers and team members on project management methodologies and best practices.
  • Serve as a technical resource for project teams.
  • Escalate issues to leadership to maintain project timelines and performance.
  • Report key project management metrics.
  • Build and maintain accurate floor plans and equipment layouts.
  • Ensure infrastructure meets or exceeds operational needs, including safety, code compliance, and mechanical, electrical, boiler, and HVAC systems.
  • Collaborate with safety, quality, operations, maintenance, and environmental teams to support project success.
  • Travel frequently to various sites to support project execution.

Minimum Education and Experience

  • Bachelor's degree in mechanical, electrical, agricultural, civil, structural engineering, or related discipline.
  • 3-5 years of related work experience.
  • Ability to travel to remote facilities and project sites, with frequent and extensive travel requirements.
  • Demonstrate proficiency with AutoCAD and Microsoft Office.

Preferred Education and Experience

  • Experience in construction, grain material handling, milling equipment, project management, and equipment layout.
  • Demonstrate experience in problem solving, negotiating, managing resources, and establishing and meeting schedules.

 

Physical Requirements and Environmental Factors

  • Work is performed on project and plant sites, including active production environments.
  • Perform floor-level activities such as troubleshooting and redesign of existing systems.
  • Move equipment and access files, supplies, and tools as needed.
  • Work in environments including offices, construction sites, feed mills, hatcheries, and wastewater facilities.
  • Exposure to wet and moist floors, including metal and plastic grating surfaces.
  • Exposure to temperatures ranging from 28F to 100F and high humidity levels.
  • Exposure to noise levels ranging from 50 dB to 110 dB.
  • Exposure to chemicals used in processing facilities.
  • Wear required personal protective and safety equipment.
  • Work at heights and around operating equipment.
  • Follow Lockout/Tagout procedures.

#LI-CS1

Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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