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Remote It Support Jobs in Springfield, MA (NOW HIRING)

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Support: Technology stipend, continuing education, and CPA support. * Flexibility: Permanently 100% remote with an advisory-first structure and no timesheets. Why This Opportunity is Different We are ...

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Bachelor's degree in information technology, business, healthcare, or a related field; or ...

IAM Operations Engineer

Hartford, CT · Remote

$126K - $208K/yr

Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The ... Participates in 24/7 critical applications support occasionally working after hours and weekends to ...

Hospital Billing Operator

Hartford, CT · Remote

$18.50 - $23.75/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ... Bachelor's degree in information technology, business, healthcare, or a related field; or ...

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Remote It Support information

See Springfield, MA salary details

$14

$24

$36

How much do remote it support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote it support in Springfield, MA is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.27 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Springfield, MA? The most popular types of It Support jobs in Springfield, MA are:
What are popular job titles related to Remote It Support jobs in Springfield, MA? For Remote It Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Springfield, MA look for? The top searched job categories for Remote It Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote It Support jobs? Cities near Springfield, MA with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Springfield, MA as of July 2026, with employment types broken down into 76% Full Time, 6% Part Time, 2% Temporary, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,960 per year, or $25 per hour.
Electrical Inspector - Product Certification, Remote Full-Time, Massachusetts and surrounding area

Electrical Inspector - Product Certification, Remote Full-Time, Massachusetts and surrounding area

Intertek

Springfield, MA • Remote

$36 - $42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Intertek rating

7.9

Company rating: 7.9 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

44th of 105 rated laboratories


Job description

Electrical Inspector - Product Certification, Remote Full-Time, Massachusetts and surrounding area

Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services to many of the world's leading brands and companies, is actively seeking an Electrical Inspector in Springfield, Massachusetts and surrounding area who will work remotely and travel to perform on-site Electrical Inspections - Product Certifications at client sites. This is a fantastic opportunity to grow a versatile career in Electrical Product Certification industry.

This is a remote position; however, applicants must reside in and be able to legally work in the United States. This position is not eligible for immigration sponsorship.

Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. 

What are we looking for:

This Electrical Product Inspector position is responsible for performing inspections at manufacturing facilities to ensure that products are being manufactured in accordance with established standards and specifications created by Intertek. 

Salary & Benefits Information:

When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

The base wage or salary range for this position is $36 to $42 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications and other job-related reasons.  In addition to competitive compensation packages, Full time Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.

What you'll do:

  • Plan and conduct surveillance inspections in accordance with scheduling requirements.
  • Document manufacturer's production and quality processes; review required production tests, including methods, equipment used and calibration of equipment.
  • Inspect ETL Listed products, subassemblies and components with respect to the Certification Documents; review ETL label inventory and control; review non-compliances issued as a result of previous inspections and document unresolved issues; select samples as directed.
  • Document compliance and non-compliance found during the inspection and advise clients on proper resolution.
  • Complete and submit Follow-up Service Inspection Report for each client inspected.
  • Communicate information between facility representatives and Intertek personnel.
  • Maintain expenses within given guidelines.
  • Perform other work as required.

Minimum Requirements & Qualifications:

  • High School Diploma / GED AND 10+ years directly related experience OR Associate degree in related area AND 5+ years directly related experience OR Bachelor's degree in related area AND 1+ year directly related experience
  • Experience in electronic/electrical testing or quality/reliability testing, engineering, electrical inspection, manufacturing or quality control
  • Must have access to the internet
  • Ability to lift up to 40 pounds
  • Ability to stand for prolonged periods of time
  • Ability to climb stairs and ladders
  • Ability to travel as business needs dictate, up to 75%
  • Must have a valid driver's license and reliable driving record
  • This is a remote position; however, applicants must reside in and be able to legally work in the United States
  • Applicants will be required to complete an I-9 to verify their eligibility to work in the U.S.

Preferred Requirements & Qualifications:

  • Familiarity with the "National Electric Code" and/or product compliance requirements to nationally recognized safety standards
  • Knowledge of Quality Control methods (ISO 9000/14000, QS 9000, Six Sigma, Lean Manufacturing, Kaizen & Statistical Process Control)

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. For certain safety-sensitive roles, a pre-employment drug screen will be required. Based on local law and legislation, marijuana may be included in that screening.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

#LI-DNP

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume. 

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Backed by 125 years' experience, Intertek's Electrical team provides assurance, testing, inspection and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.

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